Frontpoint vs ADT Home Security

Frontpoint vs ADT Home Security

Battle between the Home Security Giant ADT & Frontpoints DIY Alarm System


Last updated: February 1st, 2017.  So you're stuck at a crossroads between two security companies, ADT and Frontpoint.  A new (FrontPoint) versus old (ADT) battle.   We'll compare apples to apples on pricing, equipment, history and more and let you decide which sign you put in front of your house.

Let's get right to the point...  The main difference between the two you will learn is comfort.  With Frontpoint you are the technician and set everything up yourself.  You do save $99 install fee and it is easy peel and stick technology.   If you don't want to scramble and follow the installation guide, then ADT is your choice as they will send out a tech to do it for you.  With Frontpoint you do pay more out of pocket for your equipment.  ADT offers $850 in free equipment, Frontpoint is only $300 for approved customers. 

Side by Side Comparison

ADTFrontpoint

Starting Costs:

$99

$99+

Monitoring:

$36.99 - 54.99 / mo

$34.99 - 49.99 / mo

Monitoring stations:

Nationwide, 150+ locations

Nationwide, 1 main monitoring station

C02, Fire & Police

Check Mark

Check Mark

Founded:

1874

2007

BBB Rating:

A+

A+

Reputation:

Good online
and offline reputation

Customers rave about them

Landline
Option:

Available

Not available

Available for Renters:

Yes

Depending on qualification

Control Panel:

2 way over voice
or touchscreen

Touchscreen upon asking

Security Cameras:

Available with ADT Pulse.
Free monitoring with app

Available and free monitoring
with Frontpoint app

Home Automation:

5 of 5 stars

4 of 5 stars


Best for:

The average user. 2-5 bedroom
homes & customer support lovers.

Mellinnials, DIY enthusiasts

Agreement:

36 months

36 months

Promotion:

$800 in Free
Equipment

Free Trial

Call a Sales Rep:

866 511-5762

888 861-8730

Review:

ADT's Review

Frontpoint's Review

Visit Site:

Click Here

Click Here

Security equipment banner

Who has the Better Security System? 

Both companies will cater to what you need.  However, each has a standard basic package.  You can pay extra for security cameras and home automation parts.  Mobile apps and control are free with both brands. 

Here you can scroll through ADT's Security equipment:

    Here is a screenshot of Frontpoint's starting package:

    touchscreen panel, motion detector and smartphone

    History Comparison

    In today, out tomorrow?

    Luckily you don't have to worry about either company selling your monitoring services out to another company, which is a frequent problem in Home Security.  Frontpoint and ADT have a great BBB record and over 7 years in business.  However, hands down the best reputation and history record goes to ADT with over 100+ years in the market and dozens of monitoring companies.  Frontpoint's rapid growth has been possible due to them sending out the equipment to your door step activated and allowing you to be the installer.  It connects through your local cellular towers and they set up emergency response to your local Fire and Police departments based on your address.

    Our verdict

    Who wins?  You can't go wrong with either...  All in all you really don't have to worry that you aren't getting a good deal with either company.  Both will treat you good and also have lower sales pressure then Vivint and other companies. They are totally different companies in our minds.  

    1 - You get Frontpoint if you want to jump on the bandwagon and don't mind a DIY system.  They have great customer support and continue to win awards.  The setup is quick and easy and no longer something to be worried about.  They have good home automation as well.
    2 - You get ADT if you want what has been through the test of time and a no hassle option.  Their Pulse system is top of the line and can do some fancy stuff through their app. 

    Best of luck with whomever you choose!

    Free Quote with ADT                       Free quote with Frontpoint

    43 Comments
    1. Richard
      02/18/2017 at 14:45
      Reply

      Both ADT and frontpoint are excellent security service companies. I have an edge on ADT. Reason: ADT has many more years of experience. They are known for their reputation and credibility. I am old fashion that way and prefer a rich history over a new startup.

    2. Jimmy
      11/27/2016 at 19:10
      Reply

      Are these legit comments? Are there really that many ADT fanboys around. I can' t believe so many comments saying they need "professional" installations because they don't want to install. Both companies use wireless these days - you mean you can't walk around your house and peel and stick a few sensors? I'm reviewing ADT, Frontpoint, Livewatch, and a few others, and it is a little tricky to compare all of the costs (equipment, installation, activation fees, monthly costs (which really add up) so not sure eveyone's evaluation of priciing is convincing without details. So many mean comments about Frontpoint for no apparent reason makes me a bit skeptical of some comments here.

      • 11/30/2016 at 12:59
        Reply

        Hey Jimmy thanks for your thoughts! Agreed, it can be confusing. Cost wise would be Frontpoint highest ($150+ for activation) then ADT and then LiveWatch. ADT has the most home automation features between them, and yes the comments are real! People love having an installer but like you mentioned, everything is wireless now so the DIY setup that Frontpoint and LiveWatch offer is not a big deal now. The panel can be the hardest part if trying to conceal the wires (drill and put through the walls) as well as security cameras. If you want a basic system that you can do yourself, go with Frontpoint. Hope that information helps and best of luck!

    3. Marshall
      10/26/2016 at 06:14
      Reply

      ADT wins this for me, easy. I've been flirting with the idea of a DIY installation for a while now and the only thing holding me back was my serious lack of technical skill... Thinking long term though, the money I'll save and the satisfaction of doing it myself pale next to the peace of mind professionally installed ADT will provide.

    4. Ralph
      10/10/2016 at 00:35
      Reply

      I mean ADT have been around what seems to be forever, but these companies are really close in comparison. Millennials just don't seem to go with what is know and experienced, they seem to go with the newer companies

    5. Cheryl B
      09/30/2016 at 20:15
      Reply

      If you go with FrontPoint as I did, I recommend you do not choose their new doorbell security camera! The live stream of graphics were not as advertised and I sent it back after day 3. That was the only hard thing to install, the rest of the security system was simple peel-and-stick, only took about 20 minutes.

    6. Mary
      09/18/2016 at 21:50
      Reply

      After reading reviews I am going with ADT. Thank you all for the helpful comments because I was having. Hard time making a decision.

    7. Tee
      06/23/2016 at 10:52
      Reply

      I chose Frontpoint. Frontpoint had me sold from the moment the sales rep answered the phone and sounds as if he was concerned about my needs and keeping the cost low, but I didn't make a decision right away. I called ADT and had to hang up on the Sales Rep because of his pushiness, and then someone called me the next day saying they had some great offers! I told them I was no longer interested. The cost of the security systems is $29 less than what ADT quoted me and ADT tried to tell me they were cheaper than Frontpoint. ADT has numerous bad complaints (too many to count), whereas Frontpoint had more good reviews than bad.

    8. Jeff C
      04/10/2016 at 02:23
      Reply

      For me, the clear choice is ADT. Though I can do DIY just fine, I’d rather have professionals install the home security system because they know better about the process. And if something goes wrong or the device breaks down, they should be able to fix the problem. I don’t think they’d be so willing to fix something that they didn’t install in the first place.

    9. Nina
      01/11/2016 at 04:22
      Reply

      This head to head battle is very close. It’s very difficult to say who’s going to get my service at the end of the day. FrontPoint did a great job in past 9 years and on the other hand ADT has for over 100 and stayed with the evolving smart security system.

    10. Holly Golightly
      12/10/2015 at 16:23
      Reply

      Thanks for updating this data. It is definitely a close match and I personally would recommend one to someone and then the other to a different person. Both of their equipment is good and ADT Pulse is still a little farther ahead then Frontpoint in the automation race but at least Frontpoint comes standard with a touchscreen now.

      • 12/11/2015 at 17:19
        Reply

        Thanks Holly! You're right, we did have some outdated numbers and facts on this but we have gone through and made it current. Best of luck to you in your home security endeavors.

      • Guy
        02/07/2016 at 11:12
        Reply

        Front point didn't come with a touchscreen as standard for me. I've had their system for 10 days now and No touchscreen.

        • 02/08/2016 at 15:26
          Reply

          Hey Guy sorry to hear that. You need to make sure you request it on the phone with them or you will get the standard Simon XT. Their current website shows a touchscreen on the front indicating it is the normal but you may have to be on their higher digital package to get it. Their customer service is great so try calling in again and letting them know you were expecting a touchscreen and sure they will work something out with you!

    11. Olivia G
      09/11/2015 at 11:52
      Reply

      I had in ADT security system for three years and switched over to Frontpoint. I honestly recommend either or for people deciding which too choose. Frontpoint's customer service is quicker to get hold of but equipment seems to be about the same except with ADT you don't have to do self install.

    12. Jon-O
      08/20/2015 at 10:49
      Reply

      With both companies the monitors are all wireless and you just stick them where you need them. No drilling, no wiring, nothing. They test your sensors every 62 minutes, instead of having you call in every month and waste your time or forget. Your preference is your preference for landline over cellular, but they do a check on the strongest signal in your area and if you go with landline or LAN connections, cutting your cable/phone lines will incapacitate your system. They now have touch screen control panels that take your picture when you access the system as well. After speaking with both companies on the phone, it seems like either one is a sure bet.

      • Timmy
        09/23/2015 at 10:10
        Reply

        That is another thing I liked today...FP rep told me their in house monitors run off their own chip so my phone signal or wi-fi is irrelevant to the viability of protecting my family...

    13. jenn
      07/23/2015 at 06:56
      Reply

      They are totally different companies. One with a long resume and history, the other short. One that does DIY installation and the other professional. At least both are National and not out to stick it to you. They also both have a 3 year agreement and prices end up being around the same for monitoring, you could flip a coin when choosing and be happy either way really.

    14. Marcus
      06/05/2015 at 02:28
      Reply

      Nice comparison I must say. They really are two completely different companies almost. Professional installation vs do it yourself. Starting costs end up being the same between installation and activation. Frontpoint's customer service seems more happy and friendly but when it comes down to the wire I am going to trust ADT to monitor my home. I may try Frontpoint on my second residence though, haven't heard much bad about them.

    15. William
      06/04/2015 at 16:41
      Reply

      Yes, I chose Frontpoint because of the technology that they were using. It was wireless. I could put things around my house without having a string of things everywhere. And it seemed to be expandable to me. Installation was very easy. A quick phone call to activate the system and just placing all of the various detectors around the house. The Frontpoint mobile app is also very nice and helpful. This is a house where I'm here a few days of the week and it's nice to be able to control things remotely when I'm not here. It's always been a positive experience when I call them on the phone. They're very attentive to details and to customer service. No issues and I'm very happy with them.

    16. James Smith
      06/04/2015 at 16:24
      Reply

      Honestly either company seems good to me. As long as you aren't going with a small local knockoff branch of security then you should be fine. Both companies allow National coverage, move with you service and other features you won't find (trust me I've tried) in a small town business.

    17. Auch
      04/29/2015 at 09:04
      Reply

      What about Frontpoint's: Patented Crash and Smash; Option for technician to come out; Lower monthly service; Very low complaintsT.

      • 05/06/2015 at 14:05
        Reply

        Hi Auch, good points. Smash and crash technology resides in the GE Panel itself, ADT has advanced touchscreen panels but Frontpoint is coming out with new touchscreen panels soon. The SimonXT they use is ancient in the security industry. Option for tech -- That's great they offer that. ADT's techs are all certified and not a 3rd party service they use. Lower monthly service - This can be true depending on package Low Complaints - Well ADT has millions more customers so of course they will have more complaints but they also have millions more happy customers. These companies are as different as you can get in the home security industry. Thanks for your feedback!

        • William James
          01/11/2016 at 13:26
          Reply

          After talking with Frontpoint, I extensively reviewed this crash and smash. As the technology does not reside in the GE panels...it is a patented technology developed by Alarm-dot-com and only available to the companies partnered with them, such as Frontpoint. I am more than happy with my decision to go with Frontpoint

    18. Brain Mccarrel
      03/27/2015 at 13:36
      Reply

      ADT is a good company. Their customer assistance is top in my opinion. I've had ADT for over 10 months now and I am completely satisfied with ADT. Once I had a issue with one of the glass breakage sensors and they also sent out serviceman on the same day! It's Amazing.

      • Dave M.
        05/10/2015 at 13:10
        Reply

        Totally agree Brain Mccarrel. I had a similar experience with ADT last month when one of my Windows sensor went kaput. I immediately called them and their service guy arrived with the replacement sensor at a lightning speed and changed the faulty with the new one before I could even blink. This was exactly the reason I went with them. They take their 100+ years of brand name quite seriously.

        • kiki
          04/29/2016 at 05:52
          Reply

          My Pulse app didn't work for a few days but I called them and found out we had our login information wrong. I felt pretty dumb after that happened! During those days we were still able to control it from the control panel but after using the smart control on the phone everything else feels outdated.

    19. Michaele Maren
      03/27/2015 at 13:33
      Reply

      We've only been with Frontpoint for a couple of months, and we thankfully haven't experienced any break in. Hope, We never face, to be honest. We're overall happy with the service and support. Great job, Frontpoint!

    20. Julia
      02/11/2015 at 23:56
      Reply

      Not sure if I'll be choosing either of them honestly ha! I don't have anything necessarily bad about either of them though, I suppose if I had to choose now it would be ADT but I'm going to keep reading your other reviews.

    21. Nicky Grosster
      01/26/2015 at 09:25
      Reply

      I don't know, at first it looked like FrontPoint was going to be the one for me, but I do not like the 60 month agreement.

    22. Kellar
      01/14/2015 at 12:44
      Reply

      I am afraid that because ADT has the land line option I am going to be going with them. The other company looks like it offers a pretty good deal, but for me the deal-breaker is the no landline option and that will not work.

      • Kyle
        03/01/2015 at 12:52
        Reply

        This is the only reason I went with them myself. I have seen other companies I did like more but I want the land line option. I just feel it brings the whole package together for me and my family. It is a shame because I really did consider Frontpoint.

        • Timmy
          09/23/2015 at 10:34
          Reply

          I pray you do not run into a smart thief, the first thing they will cut is the phone line and cut your power. Regardless though, if you do not have a HIGH QUALITY LOCK like a MUL-T-LOCK for example coupled with a well made metal door and frame with 3-6" screws into studs, then any crook can get into your house quickly with a crow bar and sledge hammer..

    23. James
      12/19/2014 at 07:29
      Reply

      ADT is no match for Frontpoint! You can’t compare ADT with a company that was founded god knows why cause their security systems are both poorly designed and super overpriced, not even mentioning the fact that you have to install it yourself!

    24. Heather Smith
      11/13/2014 at 12:13
      Reply

      Well after reading this, the decision seems like a no brainer! Go with ADT over FrontPoint!

    25. Jen
      11/03/2014 at 18:37
      Reply

      This sold me on ADT. I wonder how Frontpoint even keeps in business with their prices so off base.

    26. Lisa Arden
      10/21/2014 at 09:41
      Reply

      My mother uses Frontpoint home security and she is happy with it. I know a family who uses ADT and they love it. It's hard to make a decision, but I think I'm leaning more towards ADT simply for the cheaper costs plus the fact that they've been doing this for so long already pretty much sells me on this.

    27. Nicole Savage
      10/20/2014 at 14:12
      Reply

      Well it's clear what service I will be going with. ADT seems to be the overall best of the two, but I'm still not sold on which one to go for. I might check out some of the other VS. topics about other home security systems.

    28. Maddie W.
      10/05/2014 at 15:29
      Reply

      Eww Frontpoint bugs me. I almost signed up until I realized I not only had to install it myself but I also had to pay for them shipping it to me! Who does that?? All in all you will pay more for frontpoint for cheaper equipment only to get stuck with it. For less of a price you can have ADT installed for you and better equipment and more monitoring stations. Anyone that was about to choose Frontpoint Security I hope I just saved you some money and hassle!

      • Phil K
        12/31/2014 at 11:11
        Reply

        I'm with you Maddie - I just don't want to install the system myself. I don't want to invest the time, and then I simply don't have faith that I would install things correctly. Why would I want to install myself, for a higher cost, instead of having an expert install it right and guarantee the installation? Although I admit I'm not that fond of someone knowing exactly how the security system in my house is wired.

        • Auch
          04/29/2015 at 09:22
          Reply

          I've seen Frontpoint can install for you if you don't want to get off your chair, put on stickies, and learn about your system.

    29. Jake Birchall
      09/01/2014 at 14:09
      Reply

      How is this even a comparison? Lol. Frontpoint is the worst of the worst. 5 years running and about to fall into a bankruptcy ditch. I have ran a ADT Dealership and ADT does a great job at maintaining a professional company across the Nation for how many customers and dealers they have to work with. Basically anyone on the internet can sell for Frontpoint as long as they put them in "#1" spot but you have to pay huge starting costs only to get it shipped to you and wonder what to do next. Even Frontpoints sign is poor quality, it folds in half at the middle.

      • Trevor
        07/16/2015 at 12:54
        Reply

        Exactly! FrontPoint seems like a little kid who’s lost his mama when you compare it to a reputable company like ADT :)! And I think his mama could very well be ADT. Jokes aside, Frontpoint doesn’t have that good of a track record to ever be on the same page as ADT who is a recognized brand not only in America but in Mexico and other countries as well. Besides for the fact that they have medical emergency protection I can’t see a single better things compared to ADT. ADT has lower starting costs, much more customers, a 36 month contract compared to 60 month from FrontPoint and land line options.

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