Updated August 9, 2026. This is a practical contract-exit checklist, not legal advice. Your signed agreement, current account, location, financing, equipment ownership, and provider instructions control the process. Verify all dates, fees, addresses, and methods directly.
Canceling home security service is a chain of separate tasks: identify the agreement, find the current term and renewal rules, follow the required notice method, settle equipment and financing, keep the alarm working during the transition, verify the final bill, and preserve written confirmation. A phone call that “starts a request” may not finish every step.
This guide replaces fixed fee tables, old phone numbers, and blanket company claims with a provider-neutral exit plan plus current official cancellation starting points for ADT, Vivint, Brinks Home, and Xfinity. Do not send notice to an address copied from an old review. Use the address, portal, email, form, or telephone process in the current agreement and provider account.
Quick cancellation plan
- Download the signed agreement, amendments, financing documents, bills, and equipment list.
- Identify service term, renewal, notice window, notice method, early-exit formula, equipment ownership, and return rules.
- Ask the provider for a written payoff or cancellation quote tied to a requested service-end date.
- Send notice by the contract method and keep proof of delivery or submission.
- Keep the system active until the confirmed end date and replacement protection is tested.
- Return provider-owned equipment only under written instructions and keep tracking evidence.
- Check the final invoice, recurring payment, monitoring state, permit, app access, and credit after the end date.
Do not cancel from memory
The sales conversation, installation appointment, financing agreement, and monitoring contract may be different records. Retrieve all of them. Search email, account documents, e-signature services, and paper files. If the provider cannot supply a document, record the date, channel, representative, and request number.
Create a one-page contract map:
- Legal customer name and service address.
- Provider and any separate dealer, lender, or monitoring entity.
- Contract start date, initial term, current term, and renewal language.
- Required notice window and delivery method.
- Service cancellation formula and any separate equipment balance.
- Owned, financed, leased, or provider-owned equipment.
- Move, military, death, disability, outage, service-failure, or other special clauses.
- Permit, registration, insurance, or emergency-contact obligations.
Choose the service-end date
Work backward from the desired end date. The agreement may require advance notice, and the provider may process cancellation on a term date rather than the day of contact. Ask for three dates in writing: notice received, monitoring ends, and final billing ends. They may not be the same.
Do not shut down a working alarm before replacement protection is installed and tested. A move, sale, tenant turnover, or provider switch can create a gap when nobody owns alerts. Keep one named responder until the old system’s confirmed end.
Request a written cancellation or payoff quote
Ask the provider to itemize:
- Service charges through the requested end date.
- Any early-exit calculation and the agreement section supporting it.
- Separate equipment financing or lease balance.
- Unreturned-equipment charges and return deadline.
- Credits, deposits, prepaid amounts, or refunds.
- Taxes, permit fees, shipping, or other account items.
- The date recurring billing and monitoring stop.
Do not accept a single total without asking what it includes. Equipment financing may continue even when monitoring ends. Conversely, owning hardware does not guarantee it will remain fully usable after service cancellation.
Send notice exactly as the agreement requires
A provider may start the process by phone and complete it through an electronic document, written notice, portal request, or another step. Follow the current instructions and the signed agreement. If the contract requires signed notice, include the customer name, service address, account number, requested end date, and a direct request to cancel without adding unnecessary personal details.
Keep evidence:
- Copy of the notice or submitted form.
- Screenshot or PDF of confirmation.
- Certified-mail, courier, or email delivery record if used.
- Date, time, channel, representative name, and case number for calls or chats.
- Provider reply stating the service-end and billing-end dates.
A payment stop is not a cancellation method. Blocking a card or bank debit can leave the account open, create collection problems, and hide whether monitoring is still active. Finish the contractual process, then inspect later statements.
ADT cancellation checklist
ADT’s current Help Center has a “How Do I Cancel My ADT Monitoring?” article and a separate page for locating the contract end date. Start there while signed into the correct account. ADT has different offerings and agreements, including professionally installed and DIY paths, so do not apply terms from one product to another.
- Locate the exact contract end date and renewal language.
- Confirm whether equipment financing or ownership is separate from monitoring.
- Ask what notice method and lead time apply to this account.
- Request written confirmation of the monitoring and billing end dates.
- Ask what panel, sensors, cameras, app functions, and video history remain after service ends.
Vivint cancellation checklist
Vivint’s current support site publishes a cancellation-policy starting point. Use it with the signed agreement and current account. A Vivint package can involve service, monitoring, installed equipment, financing, cameras, app access, and move terms. Treat each as a separate line item.
- Ask whether the account is in an initial term, renewal, paid service state, or equipment-financing period.
- Request an itemized service cancellation and equipment balance.
- Confirm the required notice and supporting documents for any special contract clause.
- Ask which local alarm, lock, thermostat, camera, and app functions remain.
- Preserve any video or account history needed before access changes.
Brinks Home cancellation checklist
Brinks Home’s current help article describes an account-cancellation process that may include a completed electronic document and a later cancellation date. The article also distinguishes processing timing from the contract term. Read the current page and agreement rather than assuming cancellation occurs during the first call.
- Ask when the cancellation request is considered received and processed.
- Confirm whether service ends after a notice period or at the contract term date.
- Request the current account-fee and early-exit calculation in writing.
- Check dealer, lender, and equipment ownership records separately.
- Verify panel, Alarm.com account, cameras, locks, and local functions after monitoring ends.
Xfinity cancellation checklist
Xfinity’s current support route redirects customers to an official cancellation page. Xfinity Home may be bundled with internet, television, mobile, or other services, so changing one line can change package pricing on the rest. Ask for an old-versus-new bill comparison before confirming.
- Specify whether the request is Home Security only, all Xfinity services, or a move.
- Ask how remaining service prices change when the bundle changes.
- Confirm equipment-return items, locations, labels, and deadlines.
- Request the exact security monitoring end date.
- Check cameras, sensors, touchscreen, automation, and app access after the change.
Special circumstances
Some agreements contain clauses for moving, military orders, death, disability, long-term care, service failure, or other events. State or local law may also provide rights. Do not assume eligibility. Ask the provider what clause applies, what evidence is required, where it must be sent, and when the decision will be made.
If the provider disputes the request or the amount is material, consider advice from a qualified attorney, consumer agency, state attorney general, regulator, or other authorized service in the relevant jurisdiction. Keep the conversation factual and preserve the full record.
Cooling-off and trial periods
A trial, return window, statutory cancellation period, and long-term service cancellation are different. The signed agreement should identify any provider return period. Local law may give additional rights for certain sales methods or consumers, but coverage and timing vary.
If the purchase is recent, act immediately. Send the required notice by the stated method, keep delivery proof, stop installation if instructed, and document equipment condition. Do not wait for a callback when a written deadline is running.
Equipment ownership and financing
Build an equipment table with model, serial number, location, ownership, financing balance, return status, and expected post-cancellation function. Photograph returned equipment and accessories before packing. Keep the carrier receipt, tracking, delivery, and provider credit.
Do not remove life-safety devices, hardwired equipment, or installed components without safe instructions. A smoke or CO device may have a role independent of monitoring. A professionally installed panel may also control locks, thermostats, or automation that the household still needs.
What happens to the system after cancellation?
Ask about each feature separately:
- Local arming and disarming.
- Local siren and direct sensor behavior.
- Cellular and internet communications.
- Professional monitoring and emergency dispatch.
- App access and remote control.
- Camera live view, event recording, retention, and downloads.
- Smart locks, thermostats, lights, garage doors, and automations.
- User accounts, installer access, cloud history, and device transfer.
Test the provider’s answer after the service end date without creating an emergency. If the hardware is being reused, reset ownership, remove old users, change codes, and confirm the new service or local mode.
Preserve video and account evidence
Download any clips, event history, certificates, invoices, permit records, sensor lists, and insurance documents needed before cancellation. Cloud retention and app access may change immediately or after a short period. Keep original files with timestamps and an export note.
Do not export more private footage than needed. Remove former users and dealer access when permitted, but only after required transfer or support steps are complete.
Replacement security before the old service ends
Map the old direct alarm zones, cameras, locks, life-safety devices, environmental sensors, and responders. Design the replacement from that map. Avoid a sales comparison based only on monthly price.
Commission the new system first:
- Install and name every direct zone.
- Test modes, siren, alerts, monitoring, cameras, locks, and emergency contacts.
- Run internet, power, hub, and phone failure checks.
- Confirm permits and insurance certificates.
- Give residents a one-page response plan.
Only then confirm the old monitoring end date. A few days of documented overlap can be safer than an unowned gap, subject to cost and false-alarm controls.
Final billing audit
After the confirmed end date, compare the final invoice with the written quote. Check service dates, equipment balance, return credits, bundle changes, taxes, refunds, and autopay. Keep at least one later statement showing no unexpected recurring charge.
If a charge differs, dispute it through the provider’s stated process with the agreement, quote, notice, delivery proof, cancellation confirmation, return tracking, and invoice. Keep dates and case numbers. Do not edit the original records.
60-minute contract exit check
Minutes 0–10: documents
- Collect agreement, amendments, bills, financing, equipment list, and provider instructions.
- Mark term, renewal, notice, fee, return, and special-circumstance clauses.
Minutes 10–20: account map
- Identify provider, dealer, lender, monitoring entity, permit, app owner, and payment method.
- List owned, financed, leased, and provider-owned equipment.
Minutes 20–30: quote and date
- Choose the requested service-end date.
- Request an itemized cancellation, payoff, and final-billing quote.
- Record notice-received, monitoring-end, and billing-end dates.
Minutes 30–40: notice and proof
- Prepare notice using the agreement’s required method.
- Save the notice, submission, delivery, representative, case number, and reply.
Minutes 40–50: equipment and data
- Photograph and inventory equipment.
- Download needed video, history, certificates, and invoices.
- Confirm return and post-cancellation function instructions.
Minutes 50–60: protection and follow-up
- Confirm replacement security is installed and tested.
- Set reminders for return deadline, end date, final bill, refund, permit, and later statement review.
- Assign one person to own unresolved cases.
Bottom line
A clean home-security cancellation is a documented project, not a single call. The agreement tells you the term and notice method. The provider account gives the current process. Written confirmation proves the dates. Equipment records, return tracking, final invoices, and a tested replacement close the remaining gaps.
Never rely on an old fee, address, phone number, or cancellation promise. Ask for the current itemized result for the exact account, follow the required method, and keep protection active until the transition is complete.
Current official starting points
- ADT: How Do I Cancel My ADT Monitoring?
- ADT: Locate Your Contract End Date
- Vivint cancellation policy
- Brinks Home account cancellation
- Brinks Home account fees
- Xfinity cancellation route
Frequently asked questions
Can I cancel a home-security contract by phone?
A call may start the process, but the agreement or provider may require a later form, signed document, written notice, or other step. Get completion and end dates in writing.
How much is the early termination fee?
There is no safe universal figure. Ask for the current itemized calculation under the exact agreement and separate service charges from equipment financing or returns.
Should I stop autopay first?
No. A payment stop does not cancel the agreement and can create billing or collection problems. Complete the cancellation process, then verify later statements.
Do I have to return the equipment?
It depends on whether equipment is owned, financed, leased, rented, or provider-owned. Follow written return instructions and keep photos, tracking, delivery, and credit evidence.
Will the alarm still work after monitoring ends?
Some local functions may remain and app, cellular, video, or automation functions may change. Ask about each feature and test safely after the confirmed end date.
Can I cancel when I move?
Check the move clause. The provider may offer transfer, relocation, replacement service, or another outcome. Ask for the terms and cost in writing before deciding.
William is a tech buff and former corporate security officer turned cybercrime analyst. Computers have few secrets left for him, but home security and alarm systems… Well, those have plenty of secrets for their users, which William is now uncovering and explaining. His articles on home security helped many people take the matter seriously, invest in highly performing systems, and avoid becoming victims of burglaries.
Deanne Walls says
I attempted to cancel my ASG SECURITY contract. Cameras never worked right shortly after installation. we have been with ASG for 4 years -they say I have a seven year contract to payoff first. What BS, no one has come out nor has anything been emailed. Why would I sign a 7 year contract at the age of 77. I am so tired of the BS given out by security alarm companies. Oh,they increased by rate without notification.
Vernice says
I signed up with BRINKS Home Security on 07/13/2001. On 05/2019, I called ADT to upgrade my security system. After looking over the contract I decided to cancel, way too expensive. Here is where it gets interesting. I cancel the contract for upgrades within two days, but trying to get my down payment was a nightmare. After many calls to ADT, and placing a complaint BBB, I finally received the down payment. The processed lasted for 3 months. My BRINKS contract states “This service is provided under an initial 24 or 36 month agreement which continues in 12 month extensions.” Question: When can I cancel this contract? Will there be fees attached to this cancellation? Can they remove the equipment?
Richard Ziegler says
We have been paying into security for 18 years . Started with ADT .
Every so many years someone knocks on door to do upgrade,When they leave we have a new company who pays off the old and we carry on ..
Now in our 70s wife has had back surgery .Yard work is more difficult .
We were able to get a condo in a 55 and up community .( difficult to get into )
The current security co. Brinks says we owe them 3 years .
Is there a way we can get out of this ?/ What if we stop payment ??
We have sterling credit and pay cash so them going after our credit score doesnt bother me .
Thomas A Colucci says
Called My Alarm Center to inform them that I will no longer be living in this house. The response that I got was that I owed them $400 because I am on contract with them until 2020. What contract???? Don’t ever remember signing any extension whatsoever. As of next week I’m no longer here and don’t need their services. Then agent I spoke with was super rude basically telling me either the new owners take up the services or I’m stuck. I DON’T THINK SO….
Mike says
My parents purchased an alarm system when they moved into an over 55 condo. They were already seniors at the time and they purchased it from Ultraguard in 2006. Ultraguard was then purchased by ASG and then Protection 1 and currently they are billed by ADT. They haven’t been able to use the system because of too many false with the motion sensor so they want to cancel the service. ADT wants them to pay off for the remainder of an 5 YEAR that was automatically renewed from the original Ultraguard. Which of course the sales person didn’t point out or have them initial it. They have signed nothing since then. They did not agree to any of the contract transfers so I don’t know if that original contract is still valid. the equipment has never been upgraded and they pay 125 every 3 months for service they don’t use. ADT wants them to pay for the remaining 18 months at $750 in order to cancel early. Hasn’t ADT made enough money on 14 year old equipment?
Betty Dunnam says
My name is Betty Dunnam I wish to cancel my service my account is 310654867 address 341 Tipton lane Stout Ohio 45684
Lee S Sparks says
After looking at my Monotronics contract i noticed they didn’t check the box for the 5 year contract. In the first place I was unaware it was for 5 years!
Can i bail out of this contract dto to the unchecked box?
Jay says
Yes you should be able to,
telma liu says
After stayed with my current security company for more than 4 years, I called to cancel the services, but they said they want the equipment back. The problem is can I ask them to fix my wall?
Myra says
Hi just wondering what I can do. I signed a contract for 5 years with counterforse home security. I wanted to cancel but they said I have 18 months left of the contract. Can they hold me to that? I am in Nova Scotia and I am not sure if they can or not.
Alarm Reviews says
Hey Myra – yeah they can hold you to that. Typically they will allow an early cancellation if you pay a percentage (often 75%) of the remaining contract value. The longer you have been with the company the less percentage that may be. All the other alternatives will get nasty between you and them. Sadly companies resorted to these long 5 year contracts as they are giving out hefty amounts of equipment upfront and they want a for sure payment for the oncoming years. Sorry you have to put up with it.
F. D. L. says
JUST FYI…
My 36-month ADT contract expires 9/2018. I live in California.
I just read the “TERM OF CONTRACT” on page 1/8 and it says:
“contract will automatically renew for successive 30-day term(s) at the expiration fo the initial term or any 30-day renewal term”.
Thus, it seems I’m not on the hook for another 36 months with them.
Alarm Reviews says
correct, auto-renewal 30 day terms so nothing bad. Thanks for clarification
Laurie Carson says
I cancelled my Alarm Guys I had them for 3 years do I keep the equipment or send it back.
Alarm Reviews says
Keep it! They give you free up front security system and then tie in that cost into the MMR during the 3 years. Companies typically don’t want to come in and get the equipment back out unless you discontinue the service within the 1st year or got a really advanced security system installed.
Henry Seiden says
Don’t know how you can rate ADT so high on your reviews. They stink. Now that Protection One and ADT merged, they both stink. The services in the Jacksonville Metro and the surroundings is terrible. They never solved numerous problems and one cam up that bit us big time. Low/poor cellular signal. The company couldn’t solve that and the resulting speed issues with Z-Wave add-on door lock, thermostat.
I was able to negotiate an “early out” 4 months ahead of the end date of my contract because they couldn’t or more accurately perform their service. Rather tha continue the agony and deal with a legal action, they opted to forget the $240 fee they wanted to charge. I stayed pro-active with the case until they did what they should have in January.
Theresa Cole says
Question…I have ATT Digital life and I am just finding out they are planning to sale the service off to another company. I don’t want to work with another company. Is this a violation of their contract with me and am I able to cancel without penalty?
Alarm Reviews says
Hey great question. There should be a grace period during their sale where you have the right to go with the new provider and carry your contract over or cancel. Give them a call; they should be human and reasonable with you. The billing information should switch as well (not being billed by AT&T anymore) and you can make the argument that you never agreed for ‘XXXXXX-security’ to bill you.
Brian says
I’ve got one for you I contracted with ADT their sales agent gave me the spiel which of course upon installation was only half true and then the equipment was installed I spoke with someone at the monitoring service to make sure that everything was connected correctly I was told it was the alarm system appeared functional as when I press the button it would give me the countdown and of course if I open the door the alarm would sound 2 years later I was having an issue and ADT had to send out a Workman that Workman told me that on the outside of my home the ADT connection into my cable was not even connected it was just dangling there as I live very far out in the country I had no emergencies or issues but the workmen told me that the little connector or filter that they use was not on there and the only explanation was that the original installer did not connect the service to the internet so I paid 2 years for ADT service that was not even connected when I confronted the company about the mistake their Workman had made and that he had been paying them for service that I could not have received due to it not being connected they told me that all they could do was give me a month free because I should have checked the system monthly to make sure it worked properly run from ADT as fast as you can
Manny says
I’ve got almost the same problem with ADT, they installed the alarm in correctly and sometimes alarmed without anything goin on.. I called them and they came and repaired and charged me for their service but I told them it’s not my fault but they still charged me cause they showed up… what the heck? I tried to cancel but will charge me b/c of my contract. So I waited until my contract ends, for 3 yrs with them is useless, I’m very comfortable with RING cheap, $99 no monthly and I can monitor 24 hrs with camera in my phone for any movement in my house…
Jennifer says
My contract with Moni Security was a 21 month contract and I canceled today after I received the 21 bill, they told me I my contract goes through the 21st of October and that it won’t cancel until 30 days after the contract date. That would be 22 months. How can they get away with this.? Is there anything I can do to not have to pay for another month?
Jack says
I was in a three year contract with Alarm force and that ended about 5 months ago. I didn’t want another contract so talked them into month to month. A few months ago I got a letter stating Alarm force was bought out by some company called Select Security and I would be getting new signs and stickers. I tried to call the # today to pay my bill and now it says they are the new company but I never got my stuff. I waited for over an hour on hold and no one came on the line. I do not want to sign a new contract with this company and doubt they can force me, what are my legal options?
Alarm Reviews says
We wrote an article about this; home security companies are constantly being bought out by larger companies which take over the contract. This happened with Pinacle, Brinks, AT&T Digital Life and dozens of ma and pa companies like the one you are involved with above. Your best bet is going into their office locally if they have one. Call them, track and record what you are doing. Last of all go to a lawyer. You should have the option of auto renewing if they have sold your contract to a NEW company.
Steven Flannigan says
Great write up. I recently tried to cancel my home security system with ADT to switch to FrontPoint. I didn’t have any issues, I just called them up and told the customer service representative that I wanted to cancel my service. I told them I was switching to FrontPoint. They did not even try to pass me over to the retention line! After reading your your review on FrontPoint I think I am I knew I was missing enticing features that FrontPoint offers! I was in a 3 year contract with ADT and thankfully my contract was was up and I switched out to Frontpoint. Been 3 months so far and all is well.
Cyndee says
I cancelled my Digital Life service. Since when was it cloud-based? I cannot use any of the equipment I originally purchased because I am not “connected” to their service. I am told that there is no difference in a “monitoring” service and the complete Digital Life service. Now I have no door chimes, no alarm pad that I can use, no working glass break detectors, no carbon monoxide detectors, etc. In the past, I would purchase the ADT, AT&T, etc . equipment of the day, pay for an initial contract and then cancel it when it was up. This left me with working equipment but no monitoring service. Not with Digital Life.
Alarm Reviews says
Hi Cyndee.,
Yeah – guess Digital Life found a hack around users doing that. You can always purchase a simple DIY system that will sound off if and when someone were to break in. Most equipment (Honeywell & GE) will keep working when not monitored, sorry that your game plan didn’t work with this company. Try to find a way to re-sell or return the equipment and then go back to a basic setup and do some DIY security cameras that don’t require any monitoring fee.
Paul says
I cancelled my AT&T Digital Life contract and monitoring service. I still have all the equipment including the cameras. What are my options or how do I reactivate my equipment without a monitoring company? Is there a way to set my thermostat, open my front door and monitor my house with cameras using my Samsung S6 without using AT&T or ADD?
Any suggestions would be greatly appreciated.
Thank you, pondcoach@yahoo.com
Alarm Reviews says
Yes, if they aren’t coming back to get the equipment it should still work as normal. The only difference is if the alarm is set you will not be called from the monitoring station. If you have any cameras they should still live stream via internet but you will be in charge of monitoring. If the equipment is Honeywell or GE then most any security company can use what’s called a ‘translator’ and use the existing motion and door sensors, saving you money.
We would recommend NOT getting a DIY system in this case (Frontpoint / Protect America) and going with Vivint or ADT who will send out a tech to assess the equipment and hook it up to the new one.
Wilma says
Can a alarm company automatically sign you up for another year without telling you? My 4 year contract was up and I went with another company and sent them a quit notice and they said I would have to pay for the year to break it. How can that be Legal?
Alarm Reviews says
The sickening fine print of security contracts… A short answer; Yes. It should only auto-renew for 1 year periods after the initial term is over. Cancellation fees should also be less. They usually require a 30-60 day notice before the contract is over that you want to cancel otherwise it auto-renews. This is done by most companies out there so it is up to the consumers to stay vigilant where they are in terms of time with the contract.
KevinR says
These are issues that are not often talked about in reviews and I’m glad that you’ve got it covered. Whatever you do, don’t auto-renew. Sales agents usually fail to discuss this (on purpose) and consumers learn the hard way. I would also stay away from long-term contracts if you’re switching to relatively unknown companies. I know nobody reads the contract, but please do and read the fineprint as well.
Tro says
After my contract expires and cancel the monthly monitoring fees I was told by ADT that my system will no longer work and I have to hire professional to reprogram my system. Need comments if this make sense.
Alarm Reviews says
Hey Tro, may be a sales technique. It is true that the alarm system will not be connected to their monitoring headquarters anymore. (that is what the monthly payment is for). The system will still sound off if you set it and you can ‘self monitor’ or use it as your wake up device at night if someone breaks in the home. While this isn’t recommended, it can work just fine if you are home most nights.
Arlene says
Hi… I have the same question really. We’ve had ADT for over 8 years. My husband tried to cancel and they said that our system would no longer work… at ALL if we cancelled monitoring. Even the door chimes. I’ve never heard of a system like that. Should I see if there’s anything in the original contract about that? (I may have to ask them for our contract.) I want to know if they are lying to me.
Alarm Reviews says
As long as the hardware stays plugged in (Panel and batteries are good in sensors) it should all still work. When it gets set off you will just not be called by ADT. Your app and cameras (if any) won’t work but the basics should. Possibly if it’s on the newer Pulse system they have a way of shutting off everything but if you have a Honeywell or Simon XT panel it will keep alerting you and scaring any intruder away.
Geraldine Allen says
This information was very helpful but it didn’t say anything about the company wants to pick up the mother broad. I was informed by CPI that they need me to sign out the contract when finished and for them to come and take out the mother broad.
Alarm Reviews says
We have a review of CPI separately, search CPI and you will find it.
Wayne Elliott says
What’s a mother broad? Is it anything like a motherboard?
Alarm Reviews says
Is salty the same as salt? ;)… ‘KEEP IT CLEAN BOYS’ says the ref.
Mark says
I wasn’t aware about upgrades like I’m sure many people are not. Do they purposely leave this information. Out like the auto renew? I just looked my contact up and read the fine print and yep, I have an auto renew policy. This practice just seems unethical!
Danan Jones says
The idea of an upgrade is very attractive.i have been with ADT for well over a decade. My sister uses FrontPoint, its home automation system and all it offers is quite cool. I am considering switching when my contract expires in December. Thanks for the tip.
George says
This is some great advice that I wasn’t aware of. I really need to look into my contact and make sure I won’t be stuck for another few years without knowing it. I want the option to upgrade or go with another company.
BrkrDave says
ADT wants a 30 day notice to cancel even after the contract expires. They say that provision of the contract goes on forever.
Shamik says
Thanks for the heads up. I’ll inform security company to stop service on the last day of contract completion.
These devices are just to inform the police in our absence and thieves always breaks the panel as soon as they enter.
Best option is to spend your money better to reinforce all entry points with steel guards and live monitoring cameras which are cheap these days including hidden cameras, because anything thieves notice alarming they break it.
Kumil says
I also have ADT and my contract is expiring a few days after my move out date so this information is useful. I suppose I should have read the fine print, but I assumed that the contract would cancel when the contract expires. Thank you for the help.
Alarm Reviews says
Many companies (Vivint, Monitronics and some ADT Dealers) have autorenewal on the final month of the contract unless cancalled by the customer. So if you did a 36 month agreement, on the 35th it would renew unless you previously called it. It’s a dirty tactic in our eyes, luckily the renewal is only 1 year in most cases but make sure to mark ahead in your calendars if you plan on cancelling your monitoring service!