Reviews of the Old Time C.O.P.S Home Security System

COPS is an acronym for Central Office Processing Services. Not affiliated with any police service. COPS monitoring is an alarm monitoring company that boast of providing monitoring to over 2,000,000 users across over 3,500 alarm dealer accounts (notably is Simplisafe) in the United States, Canada, and the Caribbean. Headquartered in Arizona, COPS currently run 6 monitoring station across the United States which makes it the most monitoring station by any sole alarm monitoring company in America. This comes in handy in the case of a natural disaster, your alarm system monitoring is still online and running.

Here is a quick list of the Pros and Cons of going with COPS Monitoring:

Pros

• A+ BBB rating
• 6 UL Listed central station
• Lots of incentives/programs for dealers
• Offers certificate of monitoring to aid subscribers with insurance savings
• 38+ years of Experience
• Fast response time
• Real-time alarm monitoring apps for computer and mobile phone

 

Cons

• Not available directly to consumers
• Hidden charges
• Website very outdated (screenshot below)

 

 

Screenshot taken of COPS website in 2017.  No active blog and everything feels like it hasn't been updated since 1999. 

About the Company

Founded in 1978, COPS monitoring offers various forms of alarm monitoring cutting across

• Security Alarm Monitoring
• Fire Alarm Monitoring
• Video Monitoring
• Environmental Monitoring
• Medical Alert Monitoring

 

They run their own monitoring software called GENERATIONS developed by their own in-house programmers. They currently have 6 fully redundant UL certified central monitoring stations in Arizona, Maryland, New Jersey, Tennessee, and Texas. In addition, they run an offsite server in a secured data center in Las Vegas. They are UL listed, FM approved and IQ certified. They offer incentives to alarm dealers who intend moving accounts to them.

Conclusion

Their website and logo makes them feel very outdated.  They need a rebranding technique to stay relevant in this day against the big names such as ADT and Vivint.  As an alarm dealer, you require a monitoring service that knows what works and is prepared for all conditions to make your customers always safe and happy. COPS monitoring is the largest monitoring company in the United States. With 6 central monitoring station and a 2014 award for being the best central monitoring station, you are rest-assured that you are getting a good deal. As a homeowner, COPS monitoring do not offer retail services, you can contact them and they would link you up with an alarm dealer that’s close enough to you. COPS monitoring comes highly recommended.