Guardian Security Reviews

Guardian Security Reviews

Buyers Review Guide for Choosing Guardian Protection Services

Guardian Protection Services is the largest privately held home security company.  Also the only one to have purple as their primary color. They offer a sub-dealer program (like ADT or Monitronics) which allows them to focus on monitoring while dealers market their security system.  They are headquartered in Pennsylvania and reach out as far west as Utah and Arizona.  Before we go more into details, lets take a look at the good and the bad first.

Pros and Cons of Guardian Security

Pros
  • Business security available
  • 24/7 live monitoring
  • Professional installation
  • Free mobile control app
  • Growing home automation line
  • Wireless equipment

 

Cons
  • Not available for renters
  • High cancellation fee
  • 5 year agreements

 

For those who want quick facts of why or why you should not get it here they are: 

Comparison Chart

Guardian Protection Services

vs ADT

Starting Costs

$99 Installation $99 Installation

Monitoring Cost

$45.99+ /mo $36.99+ /mo

Equipment

Proprietary.  Wireless with touchscreen 2gig panel Pulse automation and Honeywell.

Reputation:

Good history and BBB rating.  Enough customers to trust into using Best of all.  Most trusted when protecting your home.  Installed by a certified technician within 1-2 business days. Known and respected, a brand you can trust. 

Contract length:

60 months. 36 months, an industry standard.

BBB Rating

A- and accredited A- and accredited

Founded:

1950 1874

Monitoring:

24/7, fire, medical and police 24/7.  fire, police separate medical monitoring.

Customers:

Availability:

Contact:

Around 265,000+ as of 2016

20 out of 50 states.

Local Guardian Dealership

Over 7 million

50 out of 50 states.

Visit ADT or call 888-285-0760


Prices & Equipment

There are 4 primary packages you can choose that best fits the needs of your home

Guardian Edge security packages

The Edge Essential.  This includes your standard motion detector, panel and window/door sensors.  It also comes with home control which is access to the smart phone app to arm and disarm the alarm system.  The main thing this lacks is home automation but it is a great start for the average home.

We were still able to dig up what one would be generally quoted over the phone:

$59.99 / mo for the Edge premium package.  Dealers like 1st Security may increase that another $5-10 a month in order to make a monthly fee from you as well.  The other Edge packages will be $40-55 range plus local taxes.  Expect $99-199 for installation and a possible activation fee.

Guardian Security Systems

Mix 'n match available.  They use GE wireless equipment.  When getting installed some drilling may be required.

guardians-security-equipment

They have default set security systems but depending on a homes needs users are able to switch out sensors for other equipment needed.  The smaller the package you get the more limited security system equipment will come with that.  For review purposes, we are going to take a look at what would be available when choosing the 'Edge Premium' home automation package.

  • Wireless control panel
  • Streaming video recorder.  This is a unique item to Guardian that many don't use.  This will be an extra out of pocket expense.
  • Indoor security camera that has night vision
  • Outdoor security camera available.  Extra out of pocket costs will apply.
  • Carbon monoxide detector
  • Glass break detector
  • Remote key-fob
  • Medical pendant
  • Door / window sensors
  • Smart sensors
  • Motion sensor which serves a dual purpose as image sensor
  • Heat detector (connected to fire department)
  • Regular motion sensor
  • Smart thermostat
  • Light control module
  • Key less door lock.  You are better off buying one from a hardware store

 

History of Company

History recap of Guardian Protection

Way back when...

Guardian has been around for a long time.  Founded in 1950 they have continued to adapt their features and now offer life safety, home automation and security cameras along with the standard security system.  While companies like ADT home security and LifeShield have been bought out multiple times, Guardian has grown steadily over the years without ever being acquired.  This means you still get the very personal attention from customer service that you may not get in a large corporate company.

Their primary monitoring station is in Pennsylvania where it is staffed 24/7.  They have extended customer support hours from 7 am to midnight daily.  They continue to offer professional installation which is highly recommended whereas many new home security systems are self-install only.  If you get installed by a dealer you can also rest assured that they are licensed professionals and have gone through all the business procedures in order to partner with Guardian.

 

Alarm Reviews verdict

This one is up to you.  We have read through several negative and positive customer reviews about them.  The contract termination fee is 20% which you will want to consider if moving and signing their long 5 year contract.  There isn't anything special or mind-blowing with them but they are a reputable company.  If you want to get above average then we suggest you compare them to others.

Have you had any experience with Guardian or a door to door sales rep of theirs?  Let us know how it was and your review below. 

[Total: 5    Average: 2.8/5]
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