Livewatch Security Reviews
Is their DIY Home Security System any Good?
Last updated: February 1st, 2017. A quick way to grow a Home Security company these days is by pre-activating the equipment (typically GE) and shipping it out to the new customer. Why is that? Then they can advertise Nationwide and save costs on a technician going to your house to install it. Easier and more efficient for the company to grow and typically those savings get passed on to you, but not with LiveWatch.
With that being said, let's take a look into the good and bad of a Livewatch security system:
- Shorter contract length.
- Over a decade in business.
- Self install security system
- Quick monitoring response
- Upgraded to touchscreens in 2015
- A+ BBB rating
- Way too high starting costs
- Nothing special or unique about them
- Average equipment
- Basic home automation
- Not enough equipment in packages to cover the average home
- Re-branding from SafeMart making it confusing who is providing the monitoring service
What's this Going to Cost Me?
Higher upfront costs but a mid-range monitoring rate.
So yeah, installation is 'free' (because you do it yourself) and they make sure you know about that. But what they don't tell you about is their shipping and other hidden costs.
Upfront Costs - This ones gonna hurt! Expect $300-400 for shipping + activation. This is very expensive when their monitoring is still equal to other companies. They hit you hard with activation fee. If you want to truly save money on a DIY system check out Link Interactive who has the same Orange and Blue colors as Livewatch or Protect America.
Monthly Prices - The monitoring fees. They have 3 different packages from basic to home automation.
- $29.95 / mobile pro. Practical for most people. Careful though, you will get hit with a shipping and activation fee.
- $39.95 / total home. Get Free shipping with this one but not too many upgrades to warrant an additional $10/mo.
- $49.95 - Total Home. This is their automation package. For the same price you might as well get ADT Pulse that has much better equipment and costs less money upfront.
Livewatch Security System reviews
Nothing to brag about here. GE sensors and a new touchscreen package.
Their standard package comes with a:
- 2 Window/door sensors
- Motion sensor
- Key fob
Their new IQ 2.0 comes with the same equipment but instead of a Simon XT touchpad panel you get a touchscreen one. For home security cameras, you get 1 free one with the $49/mo. package and anything else will cost you out of pocket on top of the already high $300 starting costs.
Tip - If you are looking for the latest gadgets in home security, check out our home page.
The Story of how they came to be...
Careful, this one might bring you to tears.
Who, What, When, Where and Why - In 2002 by Chris Johnson. He noticed there is a difference between seconds and minutes in response time, often a difference between life and death for someone. Acting on this he teamed up with others in the home security niche and founded LiveWatch. Their goal is to make it affordable to everyone but our top 3 picks have sadly done a better job at that then them.
Final Verdict on LiveWatch Security / Safemart
So that is everything you need to know about LiveWatch before committing to them. They aren't a bad security company, just not a great one either. Nothing stands out from the other 20 of our top 20 home security systems list but they are someone you can trust which is nice.