Are they to the Point with Home Security?

Based in Texas, and running for a decade.  Point Security is a security company that offers extremely affordable security options for both home and commercial buyers. Currently available to residents in Austin. San Antonio, Houston ,and Dallas as well as surrounding communities. They offer services ranging from home security.

Monitoring for POINT Security is outsourced to Monitronics international, which is a big negative.  You might as well buy from the source and get a better deal and not make things complicated.  A leading security company (comparable to ADT) that offers chiefly home alarm monitoring.  Point also offers mobile and app access for their customers via Alarm.com.

Now let’s take a look at the good and bad of point security.

Pros
  • No installation or activation fee
  • No down payment for equipment
  • Referral bonuses
  • Good app control
  • Professional installation by ESA certified technicians
  • A+ BBB rating
  • Ideal for renters

 

Cons
  • No clear cut monitoring plan or package
  • Not Available nationwide

 

Quick facts

Founded 2007
Headquarters Hutto, Texas
Sales Line 512-252-1100
Standard sensors included free YES
Touchscreen Panel YES
Key Remote (On/Off) Fob YES
C02, Fire and Flood Sensors YES
Mobile & Tablet Control YES
Cameras Indoor, Pan ,Tilt and zoom
Z-Wave Technology YES
Advanced Features Two way video, PTZ, remote access, remote monitoring
Monthly
Installation Free
Activation Free
Equipment Honeywell,Interlogix,2Gig
24/7 monitoring YES
Smoke, C02 & Flood YES
Customer Reviews 3.5 of 5
Support 4 of 5
Equipment 4.5 of 5
BBB A+

 

Price and packages

How much it is going to cost to get Point home security system up and running…

Just like North Star Security, there’s no clear cut description of price and packages. Users have to call in for a free quote.  This forces them to talk with a sales agent and increases the liklihood of a forced sale.  But what we know is this:

Installation cost: free

Activation cost: free

Contract length: Not available

Relocation cost: $50 if you move within the terms of service

Maintenance cost: $0

Monitoring rates seem to be higher than most because you are leasing your equipment into the MMR.  Expect $49 to 89/mo.

There’s no mention of warranty on their equipment.

Users get to have their systems installed by professional technicians. They do not offer DIY home security installation.

Security Equipment review

A glance at the Point Security System

Point security is a recognized dealer of security equipment by Honeywell (similar to dealers of ADT security), Interlogix and 2Gig technologies. They offer home automation options. Their systems are all wireless and make use of cellular monitoring.  Below is a picture of the 2gig touchscreen starting kit Point offers.  This can connect to all smart devices and be controlled relatively well.

Point 2 gig kit

point security app

Installation Process

How to get the Point Security System up and running in a home… 

Installation and activation are free on Point security. Their systems are installed by professional technicians.  You should expect a 2 to 4 hour job completion.  Most equipment is wireless except for the panel and certain security cameras.

Customer Support

A look into the ones who look over you…

There is limited support for customers on Point security customers are advised to call in and clarify prices and packages before signing up.  Unlike Protect America who offers chat support, phone and other tech supports, Point security doesn’t point you in any easy direction to reach them.  There’s a simple contact form and you can expect 24-48 hours for response.

Phone: 512-252-1100

Mail: confirmation@pointsecured.com

Conclusion

Point security hasn’t been around for a very long time but their home automation offering best some of the industry’s old timers. With equipment from renowned manufacturers like Honeywell and 2Gig. And monitoring outsourced to Monitronics. With Alarm.com, providing support for both mobile and App support.point security has something to offer. Users resident in the serviced area in Texas, are advised to call in for a free quote before signing in for any plan.

If you have any questions, comments or concerns please add your voice below and let us know! [frontpage_news widget=”4288″ name=”Trending Articles”]

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