Security Networks Reviews

Security Networks Reviews

The Who, What and How Much of Security Networks

Security Networks is a nationwide authorized dealer of Monitronics.  Many home security companies start this route and many later become stable enough to provide their own monitoring and customer support.  But until that point it can be a little confusing of who you report too, who monitors your home etc.  Security Networks has been in business nearly 25 years with mixed reviews, primarily negative.  Overall they cost more a month than our top security companies reviewed but for most it is too late by the time they have heard the sales pitch and signed up.

Here is a quick look into the good and bad of Security Networks:

Pros
  • 25 years of business
  • Standard 36 month agreement
  • Uses Honeywell security systems along with iNet
  • Affordable setup

 

Cons
  • No BBB rating
  • Marks up monitoring prices from Monitronics
  • Unreliable customer service
  • They sale their contract off and profit from it, you are left with a security system and not much help

 

Knock, Knock!

Reviews of how they grow as a company by massive door to door sales force

door-to-door-salesman-trying-to-get-in-home

If you are reading this review because a Sales rep with Security Networks came to your door -- you are not alone.  First things first, it is not a scam.  However, each door to door security sales rep differs and we cannot vouch for their honesty.  We will go over the company in-depth but first here are some quick tips to dealing with sales reps. 

  1. Read over the contract.  Make sure you know whether it is a 36 or 60 month contract.
  2. Get the MMR in writing.  MMR is Monthly Monitoring Rate (Monthly Cost).  Make sure the rep writes it down in ink.
  3. Do not believe the Buy Now or Never deal.  Alarm companies will be here tomorrow just as they were 10 years ago.  Do not get sucked into the buy now or lose this deal forever pitch.
  4. Do your research.  Congrats if you made it this far without succumbing to their sales pitch!  They are a dealer for Monitronics.

 

If you feel skeptical about it, read other home security reviews first and perhaps go with one of them.  

Security Networks Specifics:

Pricing:  Expect to pay $49-89/mo.  This is about $10-20 more per month on average then others.  For installation you will typically pay $99-149 depending on the service you get.

Security networks monthly price bar graph at $47 out of $90
Security Networks Starting Cost bar graph showing $99+ on a scale from $0-199
Bar graph marking 36 and 60 months

Dealer program explained

Security Networks is a Monitronics Dealer.  Just like ADT, this company has thousands of authorized dealers to sell their service.  By getting Security Networks you are:

 - Installed and initially serviced by Security Networks for up to 6 months.

 - Your customer service and monitoring is through Monitronics, read their reviews here

 - By going with Security Networks instead of Monitronics directly, you get hit with an extra $4-10 monthly.  

 - Most likely getting a 60 month contract.  The salesman gets a higher commission if he gets a 60 instead of 36 month agreement. 

Customer reviews

Customers don't have too much good to say about this company.  Most complaints are that they felt ripped off, binding to an agreement they didn't understand and when they try to cancel they are left to figure it out on their own.  Because sales reps can be so deceiving or even lie to make a sale, if the customer doesn't carefully read over the agreement they are signing they face a long 3 years to get out of the agreement.

Here is a screenshot of how one customer tells their story of working with Security Networks:

security networks customer review

Conclusion

Security Networks overall is a high priced home security system that should be avoided.  The dealer increases the companies monthly contract price to make additional money and will charge for extras like activation or other bogus fees.  The dealer will typically sell off the contract within 6 months to the higher company for a multiple of 20-36x monthly contract value.  At that point you are in the hands of the primary company and the initial sales person that sold you security networks is completely off the hook for anything you may have been promised.

To avoid this bad situation in general you may want to choose one of the best alarm systems for you home from a reputable brand.

If you have had any experience with Security Networks pleas leave your story below.

19 Comments
  1. Steve the Techie
    01/09/2016 at 06:51
    Reply

    Thank you very much for such reviews on various home security companies. It will help us to decide the best company for our home and dear ones.

  2. Ryan Pariseau
    12/17/2015 at 18:56
    Reply

    I didn't come to this website until after I had Security Networks installed in my home. I am very upset by the $74.99 a month I am forced to pay for the next several years and I didn't even get home automation included with that.

    • Marcia Gross
      10/18/2016 at 19:00
      Reply

      Sounds like a very bad deal Ryan. Thanks much for pointing it out. I would rather go for a more recommended home security system provider. I am considering FRontPoint, it seems a better deal.

  3. Ryan Eagle
    12/17/2015 at 17:49
    Reply

    I switched from ADT about 2 years ago to Security Networks because I thought I was getting a better deal. But As soon as my contract is up I am NOT renewing. This is WRONG. I do not recommend them.

  4. Sebastien Saumier
    12/17/2015 at 17:35
    Reply

    Whatever you do, do NOT go with this company!!

  5. Emily Brawer
    12/17/2015 at 16:57
    Reply

    The customer service is AWFUL. AWFUL.

  6. Jordan Patick
    12/17/2015 at 16:45
    Reply

    I was a customer for Security Networks for about a year at my previous house. I would never recommend this company even my worst enemy.

    • 01/11/2016 at 09:44
      Reply

      Yikes! Even to your worst enemy?! That is quite a statement. Hope you found a better company that fit your needs.

  7. Victor Zaragoza
    12/17/2015 at 16:40
    Reply

    This company is a scam and all they want is to take your money and provide everyone with a false sense of security. Don't let them in your door!!!!

  8. Laur Constantin
    12/17/2015 at 16:23
    Reply

    This company is just collecting money from its customers, but no service. I think it's time for this company to have to answer to someone. I have not seen one good review about this company.

  9. William François
    12/17/2015 at 16:19
    Reply

    I have been fighting with this company since March 2013. Security Networks is a real pain. I don't recommend it.

  10. Greg
    11/09/2015 at 12:27
    Reply

    I recently have been looking into getting a security system and know nothing about them. My wife's boss recommended them to us so I have been doing some research. Thanks for posting all this information. I am going to have my wife look it over and see what she thinks.

    • 12/09/2015 at 15:34
      Reply

      Sounds good and best of luck to you Greg. It may be hard to find them by a phone number or on Google as they are primarily a door to door dealer and can be in your city for a limited time. After they have knocked through an area they will move on to the next along with their security technicians.

  11. Jeremy Taylor
    09/11/2015 at 11:34
    Reply

    Security network doesn't have Google as an option for notification in the dropdown. I'm not receiving the alerts anymore after I changed my phone and service provider very recently. I checked with Google to see what it is with the service provider but I now have put it at claims. I had downloaded the app and should receive a notification whenever somebody arms or disarms the system, but I'm not.

  12. Kimberly Hampton
    10/22/2014 at 08:29
    Reply

    Not a big fan of people coming to my door to try and get me to purchase a unit from them. I understand it's their job, but I just feel like they're pushy. I get a few salesmen at my door about home security systems and Security Networks is the main one that comes by. I usually don't answer the door, but if I do, I just ignore them. The funny thing is that I am looking for a home security system, I just feel that door-to-door salesmen is not the right way to find clients.

    • James Wright
      06/25/2015 at 22:25
      Reply

      I am with Kim on this one. I get that these people need to make a living but if you are knocking at my door trying to force me to agree with something, I won't be a happy man. I had one company do this to me in the past and I told him if her didn't leave, the sprinklers were going on... Needless to say, he got soaked.

  13. darlene unsett
    10/14/2014 at 17:33
    Reply

    I'm a little leery of door to door alarm salesmen. My son worked for one of these companies for about a week, until he discovered how aggressive and dishonest they wanted him to be (Senior citizens look out!). I wish I could remember the exact name of the company - I won't even try since I might get it wrong and give a black mark to the wrong people. It's too bad that some of the bad apples give everyone a bad rap. Thanks for sharing your sensible ideas for how to discern whether the sales people are legit or not.

  14. Thomas
    10/06/2014 at 15:44
    Reply

    I don't really understand Security Networks or why someone would go with them. I know many Relators and construction contractors use them when they set new people up into a home. This is because they get a large commission ($500+) from Security Networks who pays the most. So if you move into a new house and they try to talk you into using this company just know that it's not their favorite or best company, they just want to make an additional $500 off of you. Greed!

  15. Dan Sanders
    08/07/2014 at 19:07
    Reply

    Yeah, they seem to come to my house once a year with the same old pitch in mind that if I hold their sign out they will give me a free system... I did some research on them and a lot of Realtor's and contractors team up with them when people move into a new house. That and their sales force is their main way of getting people to get their security system but they are just a dealer so you might as well go straight to the source on this one unless you want to get treated poorly and switched around.

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