Are they #1 In Home Security?

Security One Alarm Systems boasts of Three decades of providing quality security services to residents in Ontario and beyond. Locally owned and Ontario-based, the security company is a recognized dealer in Honeywell and First Alert security equipment, UL certified and registered with the CANASA (Canadian Alarm & Security Association). Founded exactly in 1978, Security one alarm has grown to provide its own 24 hours monitoring service via their in-house monitoring station in Leamington, Ontario, they are professionals in the design, installation, servicing and monitoring of alarm systems.

Tip:  If you are in Canada you may be wondering who else offers home security services in the area.  ADT Pulse and Frontpoint can service Canadian customers.

The services offered by security one cuts across home and business customers, they offer home security, home automation, monitoring services as well as energy management for homeowners while commercial customers can opt in for one of their services which include monitoring, security camera, fire alarm, integrated services, access control etc.

Here’s a closer look at what security one offers reveals the following pros and cons.

Pros
  • In-house 24 hours Monitoring
  • BBB Accredited and UL listed
  • Proven track record
  • Cellular monitoring
  • Professional installation
  • Home automation

 

Cons
  • Not Available Nationwide
  • Extremely NOT transparent.  They hide their prices, contract length etc.
  • No clear packages available on website

 

Quick facts

Founded 1978
Headquarters Leamington, Ontario
Sales Line 800-265-5317
Website Click Here
Standard sensors included free YES
Touchscreen Panel YES
Key Remote (On/Off) Fob YES
C02, Fire and Flood Sensors YES
Mobile & Tablet Control YES
Cameras Available
Z-Wave Technology YES
Advanced Features Total connect. remote access, remote monitoring
Monthly
Installation
Activation Free
Equipment Honeywell
24/7 monitoring YES
Smoke, C02 & Flood YES
Customer Reviews 3.5 of 5
Support 4 of 5
Equipment 4.5 of 5
BBB A+

 

Price and packages

Like a game of Hide and Seek?

There is no clear cut description as regards the various packages offered by security one. what is known though is that security one alarm monitoring cost less than $35 monthly.  They make you get on the phone with a sales agent so they have a higher chance of closing the deal.  Other companies like Ackerman have this same technique.

Installation cost: $99+

Activation cost: Depends on current promotinos

Contract length: Not available

Relocation cost: Not provided

Maintenance cost: Not provided.

Security Equipment

Security one alarm are authorized dealers of first Alarm and Honeywell products; they offer onsite analysis to provide customized security solutions to your security needs.

The basic essentials are available in a security one alarm offer, these include motion detectors, window sensors, control panel, yard signs etc.

For the Advanced users, Security one alarm systems are fully compatible with home automation gadgets, they offer the total connect option for remote access and monitoring. Security one alarm systems are cellular, so there’s no need for a phone line.

How to get the Alarm System put into your home

Security one alarm does not outsource its installation neither do they offer Do-it-yourself installation option. Their systems are installed by professionally trained technicians who have background checks carried out before being employed.

Customers are advised to call in and set a convenient time for installation, there is no mention of installation cost on their website, this does not rule out its existence.

Customer Support

Do they care about their customers after they get them?

Contacting the customer service of security one alarm shouldn’t be a problem. As a locally run company, the following options are open for customer relation.  The don’t have any online chat support and good luck getting a quick reply through email back from them.  Your best bet is calling them directly.

  • Online web form
  • Phone line (available 24/7): 800-265-5317

 

History of company

After all the bumps, they have a long track record.

Security one Alarm was founded in 1978 as a modest company by a group of investors in Ontario. Locally owned, it has since grown to be one of the leading providers of security solution the Ontario region.  One of the longer home security providers of all reviewed.

In Summary

Security one alarm has been in providing security solutions for 3 decades. With its certifications and monitoring center, security one offers basically what a security company should possess, however customers are advised to call in for pricing and contract length before signing up. [frontpage_news widget=”4288″ name=”Trending Articles”]

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