Are they #1 In Home Security?
Security One Alarm Systems boasts of Three decades of providing quality security services to residents in Ontario and beyond. Locally owned and Ontario-based, the security company is a recognized dealer in Honeywell and First Alert security equipment, UL certified and registered with the CANASA (Canadian Alarm & Security Association). Founded exactly in 1978, Security one alarm has grown to provide its own 24 hours monitoring service via their in-house monitoring station in Leamington, Ontario, they are professionals in the design, installation, servicing and monitoring of alarm systems.
Tip: If you are in Canada you may be wondering who else offers home security services in the area. ADT Pulse and Frontpoint can service Canadian customers.
The services offered by security one cuts across home and business customers, they offer home security, home automation, monitoring services as well as energy management for homeowners while commercial customers can opt in for one of their services which include monitoring, security camera, fire alarm, integrated services, access control etc.
Here’s a closer look at what security one offers reveals the following pros and cons.
Pros
- In-house 24 hours Monitoring
- BBB Accredited and UL listed
- Proven track record
- Cellular monitoring
- Professional installation
- Home automation
Cons
- Not Available Nationwide
- Extremely NOT transparent. They hide their prices, contract length etc.
- No clear packages available on website
Quick facts
| Founded | 1978 |
| Headquarters | Leamington, Ontario |
| Sales Line | 800-265-5317 |
| Website | Click Here |
| Standard sensors included free | YES |
| Touchscreen Panel | YES |
| Key Remote (On/Off) Fob | YES |
| C02, Fire and Flood Sensors | YES |
| Mobile & Tablet Control | YES |
| Cameras | Available |
| Z-Wave Technology | YES |
| Advanced Features | Total connect. remote access, remote monitoring |
| Monthly | – |
| Installation | – |
| Activation | Free |
| Equipment | Honeywell |
| 24/7 monitoring | YES |
| Smoke, C02 & Flood | YES |
| Customer Reviews | 3.5 of 5 |
| Support | 4 of 5 |
| Equipment | 4.5 of 5 |
| BBB | A+ |
Like a game of Hide and Seek?
There is no clear cut description as regards the various packages offered by security one. what is known though is that security one alarm monitoring cost less than $35 monthly. They make you get on the phone with a sales agent so they have a higher chance of closing the deal. Other companies like Ackerman have this same technique.
Installation cost: $99+
Activation cost: Depends on current promotinos
Contract length: Not available
Relocation cost: Not provided
Maintenance cost: Not provided.
No products found.
Security Equipment
Security one alarm are authorized dealers of first Alarm and Honeywell products; they offer onsite analysis to provide customized security solutions to your security needs.
The basic essentials are available in a security one alarm offer, these include motion detectors, window sensors, control panel, yard signs etc.
For the Advanced users, Security one alarm systems are fully compatible with home automation gadgets, they offer the total connect option for remote access and monitoring. Security one alarm systems are cellular, so there’s no need for a phone line.
How to get the Alarm System put into your home
Security one alarm does not outsource its installation neither do they offer Do-it-yourself installation option. Their systems are installed by professionally trained technicians who have background checks carried out before being employed.
Customers are advised to call in and set a convenient time for installation, there is no mention of installation cost on their website, this does not rule out its existence.
Do they care about their customers after they get them?
Contacting the customer service of security one alarm shouldn’t be a problem. As a locally run company, the following options are open for customer relation. The don’t have any online chat support and good luck getting a quick reply through email back from them. Your best bet is calling them directly.
- Online web form
- Phone line (available 24/7): 800-265-5317
After all the bumps, they have a long track record.
Security one Alarm was founded in 1978 as a modest company by a group of investors in Ontario. Locally owned, it has since grown to be one of the leading providers of security solution the Ontario region. One of the longer home security providers of all reviewed.
In Summary
Security one alarm has been in providing security solutions for 3 decades. With its certifications and monitoring center, security one offers basically what a security company should possess, however customers are advised to call in for pricing and contract length before signing up.
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Growing up with Law and Order and CSI shows taught Isabelle Landau one thing: if people back then had high-quality home security systems, those series would have been way shorter. In our modern world, technology helps us keep burglars away easily, and this is what Izzy studies and writes about: alarm systems, home security, protection systems, and more.
Last update on 2023-05-14 at 03:33 / Affiliate links / Images from Amazon Product Advertising API
Allen says
I did digging on them and found nothing. Someone did mentioned that she was paying $80 a month for the first 3 months and then it shot up to $120 out of no where. I am not sure what kind of business Security One is but I am not risking it.
Denise says
You have to consider that not all online reviews are legit. Many other companies will pay for fake reviews to be done just to point the direction to their company. I caught a few security businesses doing this. Security One has been in my home for 5 years now and I am very pleased. I never had issues with the bill and if there was going to be any kind of bill change, I would be told when and why.
James Wise says
A friend out a state has had them for several years now so I looked into their services. I had no idea I was not in their service range but I did call anyways to check. They walked me through their services and just said everything depends on what you get as far as prices go. Not sure about this company. My friend likes them though so maybe the long-standing customers are better taken care of.