Frontpoint Reviews

Frontpoint Reviews

The One Home Security Company Customers Brag About...

Last updated: February 1st, 2017.  Customers rave about Frontpoint Security which is rare for a home security company.  Since 2009 they have been the trending security provider.  FrontPoint has climbed up the ladder over the years and is now our overall #1 recommended choice.  Please note that in order to keep this information free to public we are affiliated with Frontpoint and receive compensation for those who choose them for home security.  The following contains all information regarding their company, history, prices and more.

Here's a quick look into the good and the bad:

Pros
  • Lowest home automation prices
  • Smash and crash technology, which stops burglars from quickly disabling the control panel
  • Wireless
  • 24/7 live monitoring
  • Amazing customer reviews
  • Great support
  • 30 day money back guarantee
  • Free self setup
  • Upgraded equipment in 2015
  • C02 and flood monitoring included at basic package

 

Cons
  • Touchscreen panel advertised doesn't come standard, make sure to ask for it
  • Relatively new to industry compared to other companies

 

With those advantages and disadvantages shown, below we dig deeper into Frontpoint Home Security.  

Want to skip ahead?  Click a quick link to jump to that section:  Prices - Equipment - Installation - Uniqueness - History - Customer support - Conclusion

Want to see Frontpoint compared to other top companies?  If so, check out Frontpoint versus ADT or Frontpoint vs Protect America

Quick Facts

Founded2007
HeadquartersVirginia
Sales Line(855) 861-8730
Standard sensors included freeYes
Touchscreen PanelYes
Key Remote (on/off switch) Yes
C02, Fire and Flood Sensors Yes
Mobile & Tablet ControlYes
CamerasPan Tilt, Indoor & Outdoor
Z-Wave TechnologyYes
Advanced FeaturesLight Control
Automated Door Locks
Indoor & outdoor cameras
Monthly$34.99+
Installation$0
Activation$99
24/7 monitoringYes
Smoke, C02 & FloodIncluded
Customer Reviews5 of 5
Support4 of 5
Smart app controlIncluded free
BBBA+

Basic, Gold and Fees for FrontPoint Security

Frontpoint Security Cost

Affordable monthly rates with 3 main packages.  Expect around $99 starting costs. 

Installation:  Free self-setup.  The equipment you need gets shipped to you and it easily sticks to the areas you need. They now offer a professional to do it for you if you do not want to do it yourself.

Activation fee:  No activation fee. 

Monitoring prices:  They have three different monitoring plans:

Protection - $35/mo.

Interactive plan - $43/mo. which includes smart phone control, alerts, light control and 24/7 live support and monitoring.

Ultimate - $49/mo.  This is their 'all hands on deck' package and has full home automation features.  This package costs $70-90/mo with many other companies.

To learn more call 855-861-8730.

Frontpoint pricing chart

 Wireless GE Equipment

Security System Review

It is composed of all wireless white sensors that look nice in all residences.  It has a very clean and modern style to it.  In 2015 they introduced their own touchscreen panel. 

Frontpoint touchscreen panel, motion detector and smartphone app

Essentials:  They offer all the standard home security equipment.  Qualified users can get $300 of equipment for free.  The rest can be purchased at the following price point:

frontpoint-security-equipment-costs

Touchscreen control panel - One that looks good enough that you don't have to hide it in the closet.

Door and window sensors - Don't have to drill any holes to install.  Just peel and stick where needed.

Motion sensor - Constantly scans an area out to 40' using infrared technology.  If a bad guy comes in the home, this picks up their heatwave and triggers the alarm.

Glass break sensor - Motion sensor alternative if you have big pets.

Smoke detector - A fire is good while camping but not in the house.  This one is actually connected to your local fire department so if you are gone they will be called before there is no remainder of the home.

Panic pendant - Great medical alert alternative for those who are elderly or physically disabled.

Key Remote - Add this to your key-chain for quick access.  Using the mobile app has made this even easier.

Garage door sensors - Surprisingly most companies don't offer these.  Made to withstand the thermal ups and downs that a garage has.

Advanced features:  Frontpoint has the best smart home alarm technology when it comes to a self-setup security system.  It is easy to stream live video feed from the smartphone app via the security cameras, control lights, thermostats and more.

A deeper look into the advanced features:

Home automation:  They have the best priced home automation services we have found.  Starting at $42.99 you can have the luxuries of light control, mobile alerts and Z-wave.   For $7 more you can get security cameras, smart thermostats and more.

FrontPoint security Cameras

Security Cameras:  One of the few companies that offer separate indoor and outdoor security cameras.  Why can't you use the same one for both?  Due to temperature and weathering the outdoor security camera is more durable and higher quality (and costs).  Cameras offer a new level of peace of mind making it so while you are gone you can see live feed from your house (ie. Babysitter) via mobile device or on computer.

automation-thermostat

Automated lifestyle - Want door locks and thermostat control?  They offer that as well.  Convert your home to a smart home with these accessory sensors.

Environmental -  A company whose primary color is Green ought to have something like this right?  Not as popular but shouldn't be overlooked are devices that keep your home safe from floods, freezing pipes along with carbon monoxide recognition.

 Hammer and Wrench Security Install

How to get the Frontpoint alarm system up and running

It is a self-setup system.  It is surprisingly easy to do with plenty of support provided. 

frontpoint-security-equipment

Box of Frontpoint Equipment

Here's how...

1. Talk it out - Call 855-861-8730 or Visit Site

2. Decision time - Choose a package (Basic, Control or Home Automation).

3. Check the mail - They will program the equipment and ship it to you.

4. Setup time - Peel and stick the sensors where you want them to go, takes 30-60 mins.

5. Need help? -  If you want they will walk you through the process over the phone.  Frontpoint has videos demonstrating the install and an easy to follow guide.  Don't worry, it's not some IKEA project!

Users can save $100-300 by avoiding an installation fee.

 What makes them unique banner

What makes these guys different?

Here is what makes Frontpoint stands out from other home security companies:

30-day money back guarantee   They are the only alarm company to offer a money back guarantee that we have found.  You always have a 3 day right of cancellation with any alarm service but the 30-day trial period is one of a kind.

Outside wireless security camera:  Most other companies only offer indoor cameras.  Frontpoint has a very high quality outdoor subservience camera available.  The video stream can be seen through their free app.

Take it with you:  The equipment is yours to keep after the 36 month agreement.  When you move it is simple to pack up and install at your next place.  This is normally a $99-199 fee to have the company re-install a new alarm.

Renters:  Renting doesn't mean you don't care about your family or belongings.  Frontpoint is a perfect option for renters out there who still want to protect their belongings and have peace of mind.  Because drilling holes to install is not required, nearly all landlords approve the use of their alarm system.

 Time capsule history review

Every Company Starts Somewhere

FrontPoint is closing in on 10 years with a solid track record.  With their customers actively promoting them to friends and family, they will be around for a long time to come.

Virginia 2007

Founded:  In 2007 in Virginia.  They offer service to all 50 USA states.  They currently have an A+ BBB rating.

Partners:   A good company partners with others, here are a few names they can drop.

  1. Alarm.Com.   This is the free app you use on any tablet or mobile device to easily turn on and off the alarm.
  2. GE Security.  The name speaks for itself.  Reliable and safe, they have been in the home security industry for decades.
  3. ESA (Electronic Security Association).  National group that promotes professionalism in all aspects of the home security industry.

 

Best Place to Work in Virginia in 2012:  PR-Web recognized FrontPoint's headquarters as the best place to work in Virginia of 2012.

Hello, is anyone there?

FrontPoint is with you step by step and will not drop you after you've signed up.  Not a 'pump and dump' company. 

Chat support:  Yep, click here to chat with them.

Tech support:  They have their own line available for setup support.

Online videos:  They have several tutorial videos on equipment placing etc.

How-to guides:  Are you someone that learns with a guide?  They have you covered here as well.

Support hours:  Their hours are 8 a.m. to 10 p.m. (M-F) and 10 a.m. - 7 p.m. Sat-Sun.  Yes, their support is open 7 days a week.

Our Conclusion 

Frontpoint has the right things going for them from pricing to customer ratings.  When testing their security system we continually received monitoring responses in under 30 seconds.  The more we used their system the more we understood why their customers are fanatics.  The downsides were hard to find with them with 7 day support and great looking equipment.  One does not have to worry about being ripped off or signing an agreement they later regret with Frontpoint.

Have you had any experience with Frontpoint Security?  If so, please leave your experience below.

For a Free Quote Call 855-861-8730

Visit Website

51 Comments
  1. Sanders
    01/19/2017 at 20:29
    Reply

    Nice that I can use this system as a landlord in several of the apartments I have for my tenants. Each time they switch out I change the code and app login and then it's essentially a 'new' alarm system for the next move ins.

  2. Mikky
    01/19/2017 at 15:03
    Reply

    I heard of Frontpoint from a friend recently. I'm on the verge of going for it. Thanks for the review here.

  3. Jake
    01/19/2017 at 14:59
    Reply

    I think the cool factor is going to get me to go with Frontpoint although I'm not sure that should be the biggest selling point ;). The 30 day trial is nice too, don't see any other home security companies offering that.

  4. Mark
    01/08/2017 at 02:30
    Reply

    I connected with Frontpoint over the other companies I called. They customized the package for what I needed and I can move anywhere in USA without worrying about a termination fee. The starting cost were higher than expected, maybe that's normal for wanting a security camera and touch screen panel. Awaiting the shipment now and then onto setting it up.

  5. Debby Alberts
    12/16/2016 at 08:12
    Reply

    I have read many great comments. But I live in Canada and do not see any comments from there ! I am seriously considering this unit as I live in a very remote lake setting. Anyone from Saskatchewan have this system???

    • 12/28/2016 at 16:42
      Reply

      Hey Debby, feel free to give Frontpoint a call as they should be able to work with you there! If not, our advice would be to go to ADT who has been servicing international accounts for years.

  6. Isaac H.
    11/19/2016 at 12:51
    Reply

    Frontpoint in my experience, is the most customer eccentric home security company of them all. They are in it for the long run and want their customers to still be loyal not just 3 years from now, but 5 or 10 years. They are a bit more pricey upfront then their competitor Protect America but worth it in my mind to have better customer service.

  7. Tammy Harwood
    10/13/2016 at 05:46
    Reply

    Being able to uninstall, pack and reinstall whenever I move made me choose Frontpoint. Initially, I had decided to go with ADT as most of my neighbors used it. But after the 30 days Trial offer, I was sold on the system. Nice Review and I am glad you recommend it.

    • Frank R
      12/13/2016 at 12:21
      Reply

      Tammy- You're so right! I love my Frontpoint system but was considering ADT before. I saw online you get a better discount depending on the number you call. I ended up calling a couple numbers but got the best deal when i called (855) 861-8730. Hopefully this helps anyone looking for a system! Like I said I Love mine, I even got my Mother in law one.

  8. Taylor
    10/11/2016 at 01:53
    Reply

    The smash and grab technology is what sold me on purchasing this system. I had my window smashed before this system so this was a must have feature for me. I also love the app that sets and disabled the alarm too,. It's really helpful since I hate the rush to get in and turn off the alarm. My pets always hold me up greeting me, so this is a way easier option for me.

  9. Cherly Benson
    10/05/2016 at 10:38
    Reply

    I am on day 3 of my 30 day free trial of FrontPoint. I installed all sensors my self (not hard to peel and stick), then quick call to activate. I really like their app on my android. Do all arm/disarm via app so never touch control panel. My dog hates the beeping on Arm Away so I just do silent arm via app after I exit and lock door. Instead of rushing in door to disarm in time, I just disarm with smartphone before putting key in door lock. I love remote arm/disarm. Also have GeoFence which sends me text message if I get 2 miles away from home according to my smartphone GPS and system not armed. Just arm it remotely using smartphone data plan. Lots of features I love. BUT they wanted $450 for equipment but accepted $240 via negotiation (in reality every new subscriber gets $300 discount with 3-year contract). I paid $240 for equipment and when it arrived, it only had 4 window/door sensors when my FrontPoint consultant and I agreed on 8 (1 for every door and window). I called immediately and after lengthy discussion, FrontPoint agreed to send 4 more sensors at no cost to me to remedy “miscommunication”. (I was told by salesperson that $240 I paid included 8 sensors) ). I also got two glass smash sensors because my front door has huge oval glass insert. If broken, a person could easily walk in and out without ever opening door triggering door sensor. My backdoor is square glass panels. Monitoring costs $49.99 a month with 3 year contract but I own all the equipment after 30 day no questions asked refund guarantee. The website says all monitoring tiers include fire/smoke, carbon monoxide and flood monitoring but my equipment did not have any sensors to make monitoring possible. Another phone call to FrontPoint and yes, monitoring is included. My package included the new Skybell HD doorbell camera/motion detector licensed from alarm.com. $189. A real bugger to install because it is 3″ wide and my existing doorbell was on molding around door frame 1″ wide. Made myself a custom spacer so I could mount Skybell where existing doorbell was and have screws that actually went through wood/aluminum instead of 1/4″ of air space before entering molding. Then the camera would not sync with my WiFi network. Spent an hour with support on phone and was finally able to add the camera to WiFi system using my Android tablet instead of Smartphone. This Skybell HD is a bad joke. I tested it by ringing doorbell. The camera only showed my chest (no face) and I am just 5 feet tall. The lens cannot be adjusted to aim anywhere else than the doorbell location point of reference. And it cannot see below 3 feet. So a person could be crouching at the door and would not be seen on video sent to my smartphone from motion detection trigger. I had to stand back at least 7 feet from door to see my face and then just from waist up. The clincher is the motion detection in Skybell. I tested it by exiting my front door, walking through its motion detection field and then out of range. Then went back to door. The camera had dropped off WiFi network because first event triggered hadn’t been processed by WiFi when I walked back into field. No notifications were generated for either event and camera no longer found by my FrontPoint app. I believe the very slow processing of events is because Skybell operates only on overcrowded 2.4Ghz band using 802.11 b/g mode (not n or AC). I can see 40+ WiFi networks when I connect smartphone to a 2.4Ghz WiFi network from inside my house. I have a dual band router and I use my 5Ghz WiFi network exclusively. All movies on 2.4Ghz band constantly buffer from heavy neighborhood traffic on that band. So Skybell just has no space on band to connect and communicate with my 2.4Ghz WiFi network. I sent the Skybell back to FrontPoint to get my refund and I think Frontpoint should remove it from their equipment line up. Long story short, I love the ease of their security system and mobile app control. I recommend it to anyone but not the doorbell camera!

  10. Pat K.
    05/08/2016 at 10:23
    Reply

    The house we were flipping was broken into during the night. Some of the tools and materials were stolen. We immediately were contacted by a rep from Frontpoint and we were given options of what to do. It was so quick we were able to get police there fast enough to catch the men as they were leaving. The interactive package is well worth the price. The 24/7 is worth paying for since they really do monitor it day in and day out.

  11. Sharon Hayes
    04/14/2016 at 22:33
    Reply

    How many door and window sensors are included in the package? It didn't look like very many. That is the only drawback I can see. Can you get more if needed. What is the added cost of adding to the number of sensors? I don't like having to add to the number of sensors that are included in the package. It seems that more should be included than there are.

    • 04/15/2016 at 09:15
      Reply

      Hey Sharon, Frontpoint likes to work out packages on a individual needed basis. The average package comes with 3 door sensors but if you need more they will give you more! Also, it depends on the package you choose with how much equipment you get. The intelligent and home automation packages will come with much more starting equipment then their lowest plan does.

  12. Sharon Hayes
    04/14/2016 at 22:25
    Reply

    I have checked reviews for Front Point and they had very good reviews. Others had mostly bad reviews. Customer Service being one of the definite complaints. Front Point had rave reviews for customer service. That is important. Will probably be going with Front Point.

  13. Ralph
    03/11/2016 at 18:21
    Reply

    I agree with the comments on great customer service! They were not pushy and never tried to force me into more purchases. The man I talked to actually told me I really didn't need something I was considering he recommended another approach which needed up being cheaper than I was planning on spending. Great people there!

    • Frank
      07/01/2016 at 17:13
      Reply

      I had the same experience Ralph. I was considering spending so much more than I needed for the size of my home. Instead of taking advantage of me, he pointed out all the things I didn't need and it saved me a lot of money from my bill and the equipment.

    • Greg
      12/13/2016 at 12:11
      Reply

      This wasnt the case fore me! They suggested i put more sensors into my home than i needed.

  14. CJ Tyler
    02/26/2016 at 03:05
    Reply

    The basic package looks sufficient and the price is affordable, which is always a big plus. But I’m really impressed with the advance features, especially for those planning to fully automate their homes. The remote access and control feature is what I’m really looking for so this is really starting to look like a good match for my needs. With a 30-day money back guarantee, Frontpoint is really worth checking out.

  15. George
    02/25/2016 at 23:20
    Reply

    Wow great review. With all the positive reviews on this system, I think I have made my mind up. I really like that they have a motion sensor alternative if you have big pets. I have a few large dogs and I don't need them setting the alarm off all the time. Thanks for researching this security company out, it's made my decision easier!

  16. Jacob Davis
    02/25/2016 at 14:40
    Reply

    Out of all the places I have looked into, Frontpoint seems to be the best option. The only downside, as mentioned above, is the activation fee. To me, paying more upfront is worth it when you know you are dealing with a great company. I have been recommended to them by several clients and co-workers.

  17. Gerry Nash
    01/09/2016 at 06:03
    Reply

    Very interesting thing about Frontpoint is that they can give you a 30-day free trial if you want. I don’t think any other companies can provide you that. What else do you need?

    • Charles
      02/25/2016 at 23:37
      Reply

      Wow a 30 day free trial is great! They must really be confident in their system and trust people will stay with them. I think I'm going to test it out for 30 days. I don't have nothing to lose, right?!

      • 03/08/2016 at 08:28
        Reply

        True but it is smart to plan on keeping it! Otherwise you go through the setup process for nothing (and you have to pack up the equipment and ship it back to them). But at least it is there if you were to not like anything about Frontpoint.

  18. Belle B,
    12/09/2015 at 13:59
    Reply

    I am looking to go with FrontPoint for my home security. I have not read any reviews that the system does not work. I was going to go with Xfinity Comcast then found out through others experiences how flawed the system is. I looked into Protect America too, but it doesn't seem as high tech as what this company offers. The plus side on this is you do get $300 discount if you have a credit score of 600 or higher. You also get a first-time-caller promotion of 45 days guarantee and first month monitoring fee waived.

  19. Jab
    11/09/2015 at 12:16
    Reply

    I use Frontpoint for my business. Setting up their system was easy and they have great customer service. I'd recommend them.

    • W. Mike
      12/15/2015 at 20:15
      Reply

      Great to hear this. This is same testimony I heard from my uncle about Frontpoint too. He got huge discount on his first signup also.

  20. Danni Taylor
    11/09/2015 at 12:15
    Reply

    I had to replace one of my doors as we upgraded and thought this would be a problem. I called Frontpoint to let them know what I would be doing and they put a bypass on that sensor temporarily while I changed out the door and then reactivated it when I connected the new door to it. The rest of the alarm worked fine and I didn't have any of the hassle I figured I would have such as the panel saying "Front door open" all day! These guys will hook you up I definitely recommend them!

  21. Maddie
    11/05/2015 at 17:11
    Reply

    Great review! This definitely was very helpful. I am in the process of choosing an alarm and have never had one before, so I'm a bit clueless as to which alarm/alarm company is the best fit. This helped me a lot, thanks!

  22. Irene Savarese
    09/11/2015 at 11:23
    Reply

    I have a very good experience with Frontpoint which I've been using for a year and three months now. It's an easy system to install and operate. I also use the mobile app and I like that it is straightforward. My initial call with Frontpoint team was fine and the representative helped me a lot.

  23. Maria Ramos
    07/23/2015 at 06:14
    Reply

    I appreciate that they are confident in their service enough to give a 30 day free trial. I doubt many people want to remove or take down the system after 30 days but it is still good to know I have that choice if I need. So far I am pleased with everything and don't see a need to change. Thanks for your review on Frontpoint, it helped me clear my head of which security company to go with!

    • Becky Holmes
      10/06/2015 at 17:31
      Reply

      I really liked this as well. I looked all over and could not find anyone else who does this. It is funny thought because I mentioned this on the phone with the rep and she told me 2 other companies that do! I don't think she was suppose to do that but it was nice of her. I went with them though and I have been happy thus far. It has been about 2 weeks with no issues!

  24. Connie Schenk
    07/23/2015 at 06:11
    Reply

    I am absolutely impressed with this system. Very easy install and the customer service person walked me through activation making sure everything worked correctly. The IQ control panel is way cool, looks like digital picture frame. Everyone I spoke with displayed competence and knowledge. I have already recommended this system to several friends. Excellent product excellent company!

    • Taylor
      03/09/2016 at 21:38
      Reply

      I also like the look of the control panel. This system is more high tech than the others, but super easy to set up and use. The key remote was also a selling feature for me. I need easy access, especially at night when its dark and I'm nervous about being able to see anyone.

  25. Matt
    07/11/2015 at 19:41
    Reply

    I talked with someone three times before I finally decided to go with Frontpoint. I am happy with their service, laid back approach and equipment. I'm not crazy about my security system, I only needed the basic so I'm not positive that I got the best of the best but for an average user it is exactly what I needed.

  26. Leonard P.
    07/11/2015 at 18:05
    Reply

    I spent many years with the same security company. It is one of the leading ones in America. Over the last 3 years I have ran into nothing but problems and I swear they were charging me more each month. I looked back at old bills and I was paying $17 more than last year, and $29 more than the year before that. I canceled last week and will be contacting FrontPoint. They sound perfect for me.

  27. Mark Scott
    06/16/2015 at 14:39
    Reply

    A truly world class company, not just alarm company, a world class company. Easy set up, INCREDIBLE STAFF, I manage a luxury auto store, and I’m blown away about how great these folks are. I almost went through my cable company until I read the reviews and then read Front points, glad I read them. I’m not handy and I set this up with easy, I also love the customer aspect of it, no one oversells, they analyze what you need, and you buy, there is no selling. I’ve called a few times to add to it, and everyone is just terrific. When I think of customer service heaven, I think of Frontpoint, NO, I don’t work for the company :), see for yourself. and reasonably priced.

    • Alarm Reviews
      06/26/2015 at 15:08
      Reply

      Ha, a customer service 'heaven' good analogy Mark. Frontpoint is doing some impressive things to come out swinging against the big guys they are competing with.

  28. Kerri dantuono
    06/16/2015 at 14:37
    Reply

    I love having this alarm system because it is so easy to install and use. I feel that the sales person was informative and trying to help me get the best package without selling me anything unnecessary to my home. It was easy to set up when I called and they are superior in customer service. I recommend this company with the highest possible rating.

  29. Evan Taylor
    06/03/2015 at 15:56
    Reply

    Now, that's what we call an in-depth review. I can see they have some good very points which makes them standout from others, as you rightly put. So, barring their initial aequipment charges, they seem pretty solid overall.

  30. Helen Harley
    03/22/2015 at 20:05
    Reply

    It definitely sounds like something for you if you want to do it yourself. They have a great list of components, but I agree that the price is pretty high. The customer service with the videos demonstrating the install would be a big help.

  31. Norman
    02/05/2015 at 04:14
    Reply

    The first time activation charge it bit high but I take it as one time investment. The monthly charge after first month is regular compare to other companies. I heard that their equipment and service are good. I don't have many questions as of now, this article covered what I came to learn about.

  32. Zoe Frilman
    01/26/2015 at 09:23
    Reply

    The prices are quite high compared to others that are on your site. You do get a lot of gadgets and support for that price, but it might be hard to overcome that when you see others that are so much more affordable.

    • Brad L
      10/21/2015 at 16:10
      Reply

      Agreed Zoe but nothing compared to SimpliSafe prices which is also DIY but carries a hefty $600-900 starting costs for equipment. I have Frontpoint and I love the vibe of the company as well as the app and mobile alert. It is comparable to ADT pulse for about $8 less a month.

  33. Jamie
    01/15/2015 at 07:05
    Reply

    I looked into Frontpoint a few years ago when they were first started out and glad they have simplified things for me! They used to not have tiered pricing and no option for a professional install. It seems they have invested big into the infrastructure of their monitoring and assistance with setting up their system. I'm getting out of my contract with my current company and am going to upgrade to these guys now that they have stepped up their game.

    • Carry
      06/25/2015 at 22:18
      Reply

      They are a great company, for a little bit less you can get Protect America but their system is alot more basic. Their staff is very friendly and I felt comfortable doing the security system myself. I recommend whole heart-idly!

  34. Shawn Nebold
    12/03/2014 at 22:08
    Reply

    I don't understand why they have a activation fee even though you have to set it up yourself. It is cool that they have a 30 day return policy, but that doesn't make up at all for charging for activation. I guess no matter what company I go with I should be expecting that. Thanks for the research on this company Alarm Reviews.

    • James Reed
      12/15/2014 at 01:01
      Reply

      I looked at other companies and you get a good amount of more features for less money but turns out you really couldn't. Now that they offer a touchscreen and camera with automation packages it is a heck of a lot cheaper then Vivint or any others. Their contract length is average which I don't mind and they seem flexible if needed. I live by myself in a town home so it's very user friendly for me.

  35. Donald G.
    10/20/2014 at 13:55
    Reply

    Yeah that's a bit pricey when it comes to activation but I supposed $99 to get it all going is pretty average. I didn't understand the installation process at first even though I bought it but once I started doing it, turned out to be much easier than anticipated. They are a superb company, always calling me within 20-30 seconds of the alarm going off and I really like the mobile control Frontpoint app you can download. I say try it out!

    • Dane Saunders
      01/15/2015 at 07:20
      Reply

      I agree. This installation was alot easier then I thought it was going to be. We opened the box and got everything done in about 20 minutes and then called to confirm the signals where recognized by their monitoring. It makes me wonder why anyone would pay for installation now that they have this kind of automated wireless security equipment available.

  36. Hannah K
    10/09/2014 at 08:42
    Reply

    At least you get to take it with you when you move. I was considering choosing this company and now I have my mind made up, thanks for the help!

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