Short answer: ASG Security is not a current provider to shop as a separate brand. Former ASG customers should identify the company now billing and monitoring the account, inventory the installed panel and communicator, obtain the current agreement and balance, test every signal, and compare a written Guardian offer with supported takeover or replacement paths. Do not make a decision from old ASG prices, savings estimates, or a logo on the keypad.
This review was checked against current Guardian Protection and consumer sources on August 7, 2026. Legacy accounts can differ by acquisition history, equipment, service address, agreement, and later changes. The current provider’s written account record controls.
Former ASG customer checklist
| Question | Evidence to collect |
|---|---|
| Who serves the account? | Current biller, monitoring company, service number, and legal agreement name |
| What equipment is installed? | Panel, communicator, keypad, sensor, camera, lock, and life-safety model numbers |
| Who owns it? | Invoice, financing balance, lease or ownership clause, and release status |
| What is the commitment? | Initial term, renewal, rate-change language, notice window, cancellation formula, and move rules |
| What still works? | Approved test results for openings, siren, cellular path, monitoring, app, cameras, and users |
| Can another provider reuse it? | Written compatibility and release answer by exact panel and communicator |
Do not assume the keypad brand is the provider
A legacy ASG label can remain on a keypad long after billing, monitoring, service, and software moved elsewhere. Check the latest bank charge and invoice. Call the number on the current statement, not an old sticker, and ask for the legal provider name, account number, monitoring centre, service address, contract status, and equipment record.
Record every call date, representative, case number, and promised follow-up. Request documents through a traceable channel.
Guardian as the current buying path
Guardian Protection’s current home-security page describes professional installation and monitoring. A former ASG customer should treat any new Guardian proposal as a fresh quote. Reconcile existing equipment reuse, replacement devices, installation work, service tier, term, cancellation, and post-service state in writing.
Do not assume an acquisition automatically renewed, ended, or preserved every old term. Read the current account documents and any later amendment. If records conflict, ask for the signed agreement and transaction history supporting the balance.
Inventory before a takeover quote
Photograph the panel label, communicator, keypad, expansion boards, powered devices, transformer, backup battery, sirens, cameras, locks, smoke/CO devices, water sensors, and every opening sensor. Record zone names and serial numbers where safely accessible.
A takeover depends on exact hardware, programming access, radio support, communicator status, account release, and the new provider’s policy. “Compatible” does not mean another provider will enrol, service, or monitor every device.
Test the current service safely
Use the provider’s approved test mode. Confirm the service address, contact order, passcode, permit, dispatch jurisdiction, and monitoring-centre receipt. Test one device of each type, then every exterior opening. Verify zone names, entry and exit delay, local siren, trouble reporting, low battery, app notification, and restoration.
Do not disable smoke, carbon-monoxide, medical, panic, or required life-safety systems. Use manufacturer and provider instructions.
Agreement and cancellation review
Highlight the initial term, renewal, notice window, acceptable cancellation method, early-termination calculation, equipment balance, move provision, price changes, and any state-specific rights. A current monthly bill does not prove the account is month to month.
Send cancellation or document requests through a traceable channel and keep delivery evidence. Ask for written confirmation of the effective end date, final balance, equipment responsibility, and monitoring stop date.
Decide whether to stay, take over, or replace
- Stay: the current system passes tests, the agreement is acceptable, service is responsive, and replacement adds little value.
- Take over: another provider confirms exact panel, communicator, sensors, programming, release, and monitoring eligibility in writing.
- Replace: hardware is unsupported, the communicator is obsolete, ownership is unclear, faults persist, or the required app and response path cannot be proved.
Camera and account cleanup
Legacy cameras may use a separate platform and user list. Record model, power, network, plan, history, microphone, activity zones, viewers, export route, and account owner. Trigger one event, retrieve the saved clip, and export it from a backup account.
Remove former residents, installers, contractors, and old phones from the alarm, camera, lock, and smart-home accounts separately. A monitoring change does not automatically revoke cloud-camera access.
Outage and restoration
| Failure | Test | Pass result |
|---|---|---|
| Internet loss | Disconnect WAN without cutting panel power | Local alarm and documented cellular/monitoring path continue |
| Power loss | Run the approved test | Battery, siren, communicator, and restoration match the record |
| Phone unavailable | Take the primary phone offline | Keypad, local warning, monitoring, and backup contacts remain usable |
| Sensor fault | Safely open, tamper, or bypass a test zone | Correct zone and trouble state appear |
| Account transfer | Have the backup owner perform ordinary tasks | Ownership, recovery, billing, and user controls are documented |
Three-year cost worksheet
- current monitoring and expected increases;
- required panel, communicator, battery, sensor, camera, and lock replacements;
- installation, programming, service calls, taxes, shipping, and permits;
- camera history, cellular, verification, and smart-home plan costs;
- cancellation, remaining equipment balance, move charges, and overlap between providers;
- batteries, networking, backup power, false-alarm fees, and maintenance time.
Price the same opening and hazard map for every provider. Do not compare a partial DIY starter kit with a larger installed legacy system.
Alternative paths
For another professionally installed quote, compare the current provider’s equipment, monitoring, term, and permanent state line by line. For a flexible DIY path, review the current Abode Smart Security Kit and Abode plans. DIY can reduce installation dependency but shifts placement, networking, batteries, testing, and troubleshooting to the owner.
The Guardian Protection review covers the current provider path. The ADT vs Vivint comparison is useful for professionally installed alternatives.
60-minute ASG legacy-system acceptance test
- 0–10 minutes: records. Confirm biller, monitor, agreement, balance, equipment owner, service address, contacts, passcode, and permit.
- 10–20 minutes: openings. Test every protected door and window in approved mode; verify names, delays, siren, and signals.
- 20–30 minutes: faults and hazards. Test permitted device types, trouble reporting, batteries, and restoration.
- 30–40 minutes: cameras and users. Retrieve and export a clip, review viewers, add a test user, then remove that user.
- 40–50 minutes: outage. Test internet loss, safe power loss, phone loss, cellular path, and recovery separately.
- 50–60 minutes: decision. Compare stay, takeover, and replacement quotes; assign faults and document the next test date.
Bottom line
Former ASG customers should not guess from old pricing or acquisition history. Establish who owns the account, prove current service, document the agreement, and compare supported future states. Keep the system only when it passes the test and the written commitment is acceptable.
Frequently asked questions
Can I still shop ASG Security as a separate provider?
No. Treat ASG as a legacy account and identify the company currently billing, monitoring, and servicing the system.
Will another provider reuse old ASG equipment?
Possibly, but only after checking the exact panel, communicator, sensors, programming access, account release, and provider policy.
Does an old ASG keypad prove Guardian monitors the system?
No. Verify the current biller, monitoring centre, account, and approved test results.
Should I replace the system immediately?
Not automatically. Inventory and test it first, then compare written stay, takeover, and replacement paths.
What records should I keep?
Keep agreements, amendments, bills, ownership records, equipment inventory, monitoring tests, support cases, notices, and delivery confirmations.
Growing up with Law and Order and CSI shows taught Isabelle Landau one thing: if people back then had high-quality home security systems, those series would have been way shorter. In our modern world, technology helps us keep burglars away easily, and this is what Izzy studies and writes about: alarm systems, home security, protection systems, and more.
Tony Miguel says
What strikes me most about this product is the $1000 service guarantee. I don’t think I’ve seen that anywhere else and because of this, it’s very tempting to get this system.
Alarm Reviews says
Yeah good point. Similar ones to compare this against include: FrontPoint security 60 day money back guarantee. ADT break in guarantee where they replace valuables stolen up to a certain price point.
Philberta says
AVG is already a giant in home security and so when I was on the hunt for a good home security system, I wasted no time in subscribing to their plans when I learnt about them. It’s also affordable and easy to use.
Zara Nor says
True that. I use their security system even on my phone. They are very good and their services are very good too with their customers as there priority.
Larry Cole says
Whaoo, the asg-security device been able to detect upcoming disaster is a great advantage, as this will save us from being caught unaware by a disaster. I will love to have one installed in my house, but can the installation cost be reduced?
Alarm Reviews says
You can call and try to barter a deal with them where they waive installation fee. They will usually bend some especially when you are signing a 2-3 year agreement. Unless you are doing a DIY security system though; you ought to plan on a one time fee of $99-199 for installation.
Lady Grasha says
I use the basic home security package and the plan is quite amazing. I love the flexibility of their terms and they already have a good reputation in that area.
Isabella says
This ASG security had really helped me. Once there was a fire outbreak in my house and I only got to know through the alert heard. I so lucky that we were able to control it. Their burglary monitor has also been of great help to me! I totally recommend.
Kelli says
I have the basic package with ASG and it has been great! I have 2 dogs that protect me and my home so I didn’t need advanced monitoring. I do feel safer over all. I guess if you are looking for something more complex, you can find more for your money but paying about $56 and change each month is less than my phone bill and I feel better secured.
Patrick says
The upfront costs sucked but it was worth it. I have had ASG now for 5 months and I am finally feeling better about where I live. I moved out of state with my wife and we now live where we know no one. Making friends is easy but knowing the neighborhood and how it works, not so much. She wasn’t sleeping which kept me up all night. I am very happy with their services.
Shannon Cox says
I am in a similar situation and I have been looking for security places. Someone mentioned ASG and I found this review. How much was the upfront cost? Like the first bill? I would imagine that is how they do it or do they charge you and then bill you at the end of the month?
Sara says
You pay upfront and then you get billed later for the first monthly cycle. It is kind of like when you buy a car or a house, you have to put something down. In this case you pay for the equipment and the installation fees. They want to make sure people who sign with them will be making the payments.
Jimmy says
I agree completely. I checked other companies and it ends up balancing out anyways. My wife was home alone one night last year when we had someone break in. She was terrified. He didn’t do anything to her, just told her to stay in the bedroom. They took my computers and the TV’s down stairs. Never letting that happen again to her. This security is fantastic!
Lisa Rayford says
A detailed review of ASG Security, but i think I would rather stick with a trusted company like FrointPoint that has been around for longer and with more nationwide coverage.
Romona says
1.5 rating, really?! I didn’t thinK they were that bad. There are other companies that have high installation cost too. So it’s really not that insane of a price. I personally only went with this company because their system supported Blackberry. My husband won’t give up his blackberry and let me tell you, not to many people have their products compatible for them. Anyways, I haven’t had problem with them, they are friendly and take care of me super quick on the phone.