What’s that Voice coming out of my wall?

When the alarm system gets triggered, you may be shocked to hear a voice coming out of your wall… or at least panel.  Albeit frightening at first, don’t worry.  This is the monitoring company asking to see if everything is okay.  They haven’t mysteriously tapped into your home and are not watching you… at least we think!

A Vivint Sky Panel shown that you may find yourself talking to a customer agent on the other via 2 way voice.

It is a security audio device capable of receiving and transmitting voice signals, this is in contrast to a one way audio transmitter that only transmits voice signals. Your local radio should come to mind as an example.

Recent home security gadgets such as video doorbell, home automation devices offers two way voice technology.

How it works

Breakdown of what’s going on behind the scenes

A two way gadget comprises of an audio device that contains a speaker and a microphone built into it for a to and fro audio communication. Hence converting your alarm systems to a communication hub between your home and the monitoring centre so you can call for help in an emergency.

Built with some degree of privacy, the 2-Way Voice feature where present in your alarm system is only functional when a trigger button is pushed as in the case of a panic button or activation by another sensor. This sends live audio signal via the microphone to the monitoring center allowing for a professional to listen in and send the appropriate help the situation requires.  has been activated or someone in your home has pushed the panic button.

Some 2 way voice panels are able to pick audio signals around a 2500ft square radius. Protecting your home from a burglar or calling for medical aid in times of emergency.

This reduces the chances of false alarms and its associated problems.

Alarm systems offering two way audio technology

The following Alarm companies utilize two way over voice technology in their security system panels

  1. ADT
  2. Frontpoint
  3. Graysecurity systems
  4. Vivint
  5. Alarm depot


How crucial is 2 way over voice?  With the market and technology ever evolving, it is becoming not as crucial.  While it is a great benefit to have in your home, companies can now send notifications through apps or reach out through smart devices such as a watch.

For those at home a lot (stay at home moms, work from home, elderly) is important to consider going with a home security firm that offers this function.[frontpage_news widget=”4288″ name=”Trending Articles”]

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