Brinks Home Security Systems Reviews

Brinks Home Security Systems Reviews

Old and Gone away but They Had a Good Run

Succession history of Brinks to Broadview to ADTFounded in 1983 by Pitston Company Brinks grew in numbers.  With a solid name in security since 1859 when Perry Brink used horse 'n buggy to deliver safe goods from one place to another.

Brinks Home Security (BHS) continued to grow in numbers and popularity with their burglar and fire alarm services.  At last in 2008, BHS became a separate alarm service entity only to be bought out and become Broadview 1 year later in 2009.  Then for the price of $2 billion, ADT (Tyco International) bought and merged Broadview.

 With these rapid and large changes in Home Security many customers have been confused as to who is their service provider.  If you were originally a Brinks or Broadview customer, we recommend calling ADT and asking for current signs as criminals know those two companies no longer exist (and may decide to break in your home.)

With Brinks and ADT having such a solid and lengthy history in security, choosing an Authorized ADT Dealer is a great choice.  You can read our in-depth review of ADT or visit the website to learn more.

Pros 

- All large, trusted names in home security.

- Brinks had happy customers but stood their ground in transport securities and sold their company to Broadview which is now ADT.

- All settled and under the largest name in Home Security now, ADT LLC.

Cons

 - Confusion.  We have spoken with dozens of Brinks old customers who thought they were still a customer of BHS.  With all the merging that took place within such a short time frame (2 new names in 2 years) it left customers in a daze.  Many do not know who to pay or who is monitoring their alarm.

- Lack of support. A new yard sign was supposed to be sent out on each new merge.  Thousands of customers did not get the new signs and therefore show proof of old signs in yards.  Tyco International did their best to keep customers aware of the changes.  However, with millions of customers and two big changes, mass confusion is bound to happen.

The end of the line

If you still have an old brinks security sign out in their front yard; it is time to remove it.  Criminals know they are no longer a company.  If you did not get a new sign sent to you and; you are still paying a monthly bill contact ADT for a new sign.  They white and blue sign was trusted by thousands but is no longer available.  They still deliver money safely between businesses and banks but no longer offer residential alarm systems.  Better luck with some of the other companies reviewed here at Alarm Reviews!

Brinks was a great brand of home security and will continue to exist in money movement for large corporate banks and more.  

[Total: 2    Average: 5/5]
21 Comments
  1. Moe
    05/11/2017 at 17:12
    Reply

    Not a happy camper. Has something changed since writing this review with the company? It was a HASSLE to get someone to give me a quote and then I agreed to it and they kept no showing to install it. I was even charged and billed an installation fee. Every since ADT took over I can't help but feel like the place went downhill.

  2. Mark
    01/20/2017 at 19:12
    Reply

    I never thought about asking for new signs. I just never thought that it might tip of a Bulgar to break in. Not really sure why I never got new signs in the first place. Isn't that part of updating the service.

    • Fred Smith
      05/24/2017 at 16:52
      Reply

      Have you tried calling them? I got new signs myself but it wasn't until I actually found an e-mail in my spam folder notifying me about the changed Brinks was going through. I know more people than not to have no idea that Brinks was sold out right.

  3. Shelby
    09/26/2016 at 19:00
    Reply

    I haven't had any issues with them. I do admit there was a little confusion with all the mergers but everything was straightened out pretty easily for me. I found that a lot of older people on my block were the people that didn't changed their signs. I took the time to advise them for their safety.

  4. Danny
    07/01/2016 at 17:18
    Reply

    I had such a hard time when they did this merging that I ended up switching to a different company. What I could not understand is that people I personally know has NO ISSUES yet me and so many others did. I don't know what went wrong but I am done with it.

  5. Derek
    01/09/2016 at 06:27
    Reply

    I still see some people with Brinks security signs out in front of their yards and I admit I chuckle inside. If they knew they were advertising a company that hasn't existed for 5 years I think they might change it! They are basically asking robbers to come right in.

  6. Hugh Adele
    11/09/2015 at 12:18
    Reply

    I have used brinks as a home security provider for 1 year. I just built a new home, so I got that. It's such a simple system to install. Plug it in, stick it on and it's done. I didn't have to bring someone in. I haven't had to contact them, but when I did initially, it was very good. Their system helps in my sense of security. I live on a pond so it's a little bit more secluded, and it's helpful to know that it's there.

    • 12/07/2015 at 10:46
      Reply

      Thanks Hugh. You may be referring to a different company as Brinks is no longer around. However, if you still have a Brinks sign outside your door, contact ADT and ask for a new sign. Your billing has most likely been automatically updated but not every customer received new signs and are aware that Brinks is no longer the company providing your monitoring services. Thanks and best of luck out there!

  7. Daniel
    11/09/2015 at 12:16
    Reply

    Brinks was a great company. The equipment and everything they had was designed well or works well and the service. It will be interesting to see if they keep their name as Brinks in the future or do something else with their brand. Thanks for the info Alarm Reviews!

  8. Donald Coppola
    09/11/2015 at 11:31
    Reply

    I have never had a security system prior to brinks! Early in my experience I stepped outside forgetting to disarm the system. Within seconds my telephone was ringing! So incredibly impressed. Eventually (due to the loss of my wife, and dealing with Estate Matters) I plan on adding on to my security system! Best move I could have made for home security!

  9. Peter G
    07/23/2015 at 06:53
    Reply

    They were awesome! It's a shame they have withered away or got bought out but they were one of the most trusted home security companies around until that time.

  10. David
    06/25/2015 at 22:21
    Reply

    Funny that I came across this. I was just telling my friend down the street that he needs to remove the sign cause most smarter criminals aint buying it no more! LOL I know someone at work who bought a security sign for his yard and front window and swears it works. I am happy paying to know I am protected haha

    • Mandy
      10/06/2015 at 17:10
      Reply

      This makes me laugh because my sister did the same thing and she has had the sign for a few years now. She said that she is leaving it even though they no longer have the service. I would be too nervous relying on a sign in the lawn if you ask me!

    • Jacob Gellar
      07/01/2016 at 17:20
      Reply

      My buddy tried the same thing and was robbed not once, but three times! He finally broke down and got Brinks and has been happy since. We don't live in a bad area but the people who do come to our area to steal and wreck stuff. Its worth having security.

  11. jerry
    06/16/2015 at 14:47
    Reply

    I've been a customer of Brink's for over 7 years, and now they've merged with ADT. I've had their newest Global Satellite Module system, which was working fine until about 2 months ago. Now, the control panel beeps at 3:00AM, waking us up and at various times during the day indicating C1/C-P communication problems with the tower. I've been instructed to hit cancel twice which stops the beeping, but apparently, we have no service although we are still getting billed for it!

  12. Mark
    06/05/2015 at 05:11
    Reply

    Brinks Home Security was awesome. I used to have one of their standard phone line home security system but what was so great about them was the customer service. I moved houses a few years ago. I took the system with me but didn't install it at the new residence right away.

    • Julie
      11/30/2015 at 22:32
      Reply

      Great to read this review! I need to get an alarm system but we will probably be moving in about a year. Good to hear that you were able to take the system with you. Were you able to resolve the issues you had when moving?

  13. Carol Roberts
    10/22/2014 at 07:53
    Reply

    Sad to see such a prestigious and good company gone. I know it's been a while since they were pretty much bought out by ADT, but it still is weird not seeing them around anymore. My parents were a subscriber to their home security and it works so well. It was sad seeing how bad it was near the end, but oh well. Time to move on I suppose.

  14. Jake Birchall
    09/01/2014 at 14:10
    Reply

    Long live Brinks. They had a good run but you may see their armored trucks driving around carrying your banks money!

    • Tony
      10/16/2015 at 19:55
      Reply

      It seems like Brinks in still around. ADT is a really great alarm company too. I know several people that use it.

      • 10/30/2015 at 11:08
        Reply

        Hey Tony, Brinks is still around just not as a home security company. They offer business money movement and other services. All former Brinks customers have been moved over to ADT. Thanks for letting us know your thoughts though.

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