Swann Security Systems

Swann Security Systems

How does Swann stack up against the others?

Swann Security are producers of an array of Do-It-Yourself security equipment. Regarded as one of the world’s largest manufacturers of Home surveillance Equipment, Swann security boast of other products such as CCTV recording systems and cameras, doorbells, wireless and IP cameras, alarms and the recently launched SwannOne home automation solution which allows users control video surveillance, alarms, locks, lighting, sound alerts, temperature, energy management and more, all on their Smartphone or tablet via the SwannOne app.

The SwannOne complete home kit is Swann Security offering of a Complete Home Security system. It’s entirely a DIY alarm system as are all of Swann Security equipment.

Let’s take a look at the Pros and Cons of the SwannOne Home Security system.

Pros
  • 1080p HD video surveillance
  • Powerful night vision up to 100ft / 30m
  • Android and iOS compatibility
  • HD Night cameras similar to Night Owl
  • No contract
  • DIY setup
  • Supports external hard drive
  • Comes with 1TB storage
  • Starter kit contains everything needed for setup

 

Cons
  • Some customers complain that the software is buggy
  • High cost
  • Upgrade Functionality charges

 

What's included:

The SwannOne complete Home kit packs quite a lot in the box to make setup easy and quick. Here is everything you would find in the box.

  • 8 Channel DVR with 1TB Hard Drive
  • 1080p HD Cameras x 4
  • BNC Cables 60ft / 18m x 4
  • Ethernet Cable
  • HDMI Cable
  • Outdoor Siren (with 4 x D Batteries)
  • Window/Door Sensors x 2(with 2 x AAA Batteries per sensor)
  • Key Fob Remote Control (with CR2032 Cell Battery)
  • Power Adapter & Splitter
  • Mouse
  • Mounting Screws & Plugs
  • Quick Start Guides
  • Theft Deterrent Stickers

swann-security-system

History of SLomins

Who are they?

Swann security is a security company founded in 1988 in Melbourne, Australia. With a presence in 40 countries in 6 continents.  Swann is regarded as one of the largest producers of DIY security Equipment. They form part of the Infinova group.

What are they offering?

Like other DIY producers, Swann offers security equipment for both home and office that are easy to set up and use with no contract fee. They are manufacturers of an array of surveillance gadgets and other products necessary to keep your home safe.

slomins customer support

How nice are they to their users?

Swann offers a wide range of customer support for customers. All available from their customer service page on support.swann.com

Tech support:  Yes, you can reach them 24/7 on 800-627-2799

Online videos:  Yes.  A few videos are readily available on their support page to help with installation and other technical know-how.

How-to guides:  Swann support provides a how-to guide in the Retail box to help with installation. They also offer a range of manual/instructional videos that you can download from their support page.

Support hours:  Available 24/7

Email:  When all else fails.  Navigate to their website and send them a mail.

Conclusion

In the search for a do it yourself home security system that can transform your home into a smart home. Swann’s 'SwannOne security' system is a good choice. Although the cost may not be the lowest available, it offers a lot of options which when purchased separately adds up to a higher cost. The added upgrades though at an extra cost opens up a wide range of functions.

Compare Swann Security systems to the Top 20

[Total: 9    Average: 2.8/5]
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10 User Reviews
  1. Dee Holt
    04/19/2019 at 22:19
    Reply

    I purchased a Swann 2k series 4 camera 1080 P. It has been the worst purchase of my life. After paying electricians over $500 to install the system I was out a thousand dollars. By the time I organised electricians and delivery being 10 days in-transit, at least 3 weeks had gone by. The system is extremely complicated and would not accept my email among other issues and it took a few more weeks for me to figure out that it didn't work like had been promised. The cameras only recorded people moving once they were 6 feet from the camera, and the only thing they would pick up in the distance were 2 or 3 cars a day that drove by my place, when over 100 cars drive by my place a day. And they picked up nothing in my yard or driveway. At 8 weeks they stopped working completely and Swann would not give me a refund as it was over 30 days. Their corporate office wouldn't even give me a reply after that about who would pay for the second install, and why did the cameras not have the range or ability to pick up anything past 6 feet? My 7 foot ladder was stolen during this time and my son's car was broken in to as well. I spent an entire onerous day ( up and down ladders, taking photos of every plug, etc.) with their tech team to confirm to them that the system was indeed not working, and they still would not honor their warranty. Dee Holt

  2. MJ
    09/14/2018 at 13:31
    Reply

    I hate to say it but the camera only work when they want. Sometimes I get a good picture on my phone but most of the time only one cam works and it is never the one I want to see. I am really frustrated but I live in a fairly safe neighborhood so there is that.

  3. Darrell M. Stafford
    09/02/2018 at 06:51
    Reply

    Fan runs 24/7 and is loud

  4. tony
    08/24/2018 at 15:00
    Reply

    swann play back buggy / plus can only use cams that have swann name it lock all none cams out. This i hate will change or find firmware that format to none swann.

  5. Diane O Border
    05/23/2018 at 15:22
    Reply

    hHave had Swann for a few years now. NOTHING but problems. Tech support is in some foreign country. Glenn Beasley is exactly right -- they read from a script, each tech having you do the same thing over and over and over. they have NO idea how to figure out your problem.

  6. GLENN BEASLEY
    12/04/2017 at 17:52
    Reply

    PURCHASED MY 4200 SYSTEM 4 YEARS AGO AND NOTHING BUT PROBLEMS. THERE IS NO TECHNICAL ASSISTANCE, THEY READ FROM SCRIPT AND CANT DIAGNOIS A PROBLEM. THEY JUST HAD ME PURCHASE A HARD DRIVE FOR $70 AFTER I MADE AN ADJUSTMENT ON A CAMERA THE SYSTEM BOOTS UP AND SHUTS DOWN. I HAD A FEELING THE HARDRIVE WOULDNT FIX IT BUT TOOK A CHANCE. I HAD MY BROTHER BUY THE SAME UNIT I DID AND HE TOSSED HIS LAST YEAR. STAY AWAY FROM THIS PRODUCT. IN MY OPINION PURE JUNK AND NO ASSISTANCE WITH KNOWLEDGE OF THE PROBLEM

  7. Ralph
    11/27/2017 at 22:39
    Reply

    Purchased the Swann Professional HD Security System and hooked it up today. Seemed decent for about an hour. I believed all was good, had dinner, searched the internet and came up to check on the system. It has frozen with only 5 of the possible 16 cameras and no matter what I've tried, I can not get it to reload the video inputs. Customer support online troubleshooting leaves you in terminal hold without ever answering your inquiry. Definitely not top notch customer service or a high quality system. I will be returning it in the morning.

  8. Wayne Turi
    10/16/2017 at 18:23
    Reply

    Swann box claims you can record for 80 days. That a false statement ! That may work , and this comes from their reps also, if you use 1 camera at a very low resolution and only for a few hours a day. But their reps don't actually recommend using low resolution I googled my question and an answer came up that is complicated and meant for technical people and not an average DIY guy. Thanks to their false claims I have lost video that I needed. I do not recommend Swann Security .

  9. j l newlin
    09/07/2017 at 08:03
    Reply

    dvr failed shortly after 1 year warranty , swann did not care . paid $750 for this system. bought a new dvr on line for $4o ,not swann so that means swann had about $15 in their dvr. that is how much they care!

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