AT&T Digital Life Reviews
What You Need to Know About AT&T Home Security Before Buying
Last updated: February 1st, 2017. AT&T has jumped on the bandwagon of home security companies. Founded in 2013, this makes them a newcomer to the industry. Only a few years later and in early 2016 they acquired a huge security company, Lifeshield/DirecTV security. For current Digital Life customers your monitoring will stay the same. For all the existing customers with Lifeshield, they are in for a few surprises.
A quick look at the pros and cons of AT&T home security:
- Updated equipment
- Easy pay by connecting to multiple AT&T services
- Mobile control with all packages
- Becoming widely available throughout nation
- Standard contract lengths
- Home automation and security cameras available
- 4/12 reviews on Amazon are 1 star ratings
- High starting costs
- Cancellation fee if moving to somewhere they don't service
- Newer company means you get to be the test dummy
- Most security systems can function for up to 10 days when the power goes out. Their backup batteries have been said to only last up to 24 hours.
- High monitoring fees
With any new company you it is smart to wait until they have some history under their belt. Especially while they complete the merge of acquiring Lifeshield, we recommend using a stand-alone security company. However, below we will provide everything you need to know before buying Digital Life.
|AT&T Digital Life||vs ADT|
|$39.99 - 64.99||$36.99-54.99|
| Proprietary to them. Security cameras, motion sensor,
standard panel, window / door sensors, C02 detector
|Pulse automation. All the essentials using GE and Honeywell|
|20 states. Rolling out slowly||All 50 states & international|
|No rating for this division of their brand.||A-|
How to contact:
|Visit a local AT&T Dealer||Visit ADT|
What are the costs?
There are three different packages offered. Early termination fee up to $840 is applied if cancelling before 2 yr agreement.
1. Smart security package: $39.99/mo + $50 starting costs. This is their basic plan that comes with very limited equipment. Practical for smaller homes or users who just want the essentials covered.
2. Smart security and automation package: $54.99/mo + $150 starting costs. This includes a touchscreen panel and a outdoor security camera which you may want to exchange for an indoor one.
3. Premium security and automation package: $64.99/mo + $200 starting costs. The extra $10 a month and $50 more upfront gets you the ability for temperature and light control. You can save $10/month and $50-100 upfront by getting the same thing with ADT Pulse.
Here is a screenshot of their packages for more details:
Home security equipment offered
AT&T Security System is compromised of white labeled equipment. They have their own smart control app for notifications and to arm and disarm the alarm system.
They have basic to advanced equipment but it will cost you quite a bit out of pocket to get a system comparable to Frontpoint Security.
- Basic equipment such as: Standard window and door sensors, CO2 detector, smoke detection, key remote and panic button
- Advanced automation equipment such as: Security camera, light module, smart thermostat control and remote control door locks.
- Free mobile smartphone app for users
Alarm Reviews conclusion
With several cable companies hopping on board such as Comcast and Tim Warner, AT&T digital life just seems like another company going after your wallet. They will be a good company to watch over the next few years and see how well they handle the on take of thousands of existing Lifeshield customers. What you have to decide is if you want to go with a company who adds this service as an add-on or a company who is 100% dedicated to home security.
If you have had any experience with this company please share your story with us below.