Does a Long Business Name equal a Good Track Record?

American Alarm Company, the largest alarm company in New England was founded in 1971 by three Massachusetts institute of technology Engineers with the aim of bringing new technology in alarm systems to end users. It has since grown to become the largest independent alarm company and monitoring provider in New England providing its services to customers across Massachusetts, New Hampshire, Rhode Island and Connecticut and national clients via the Security Network of America.

Let’s take a look at American Alarm pros and cons

  • A+ BBB rating
  • UL-listed monitoring center
  • Proven track record
  • Cellular and landline monitoring


  • High cost of equipment
  • No ‘free’ equipment provided


Quick facts

Founded: 1971
Headquarters: Arlington, Massachusetts
Standard Sensors: Yes
Touchscreen Panel : Yes
Key Remote (On/Off) Fob: No
C02, Fire and Flood Sensors: Yes
Mobile & Tablet Control: Yes
Cameras: No
Z-Wave: No
Advanced Features: No
Equipment: Basic
24/7 Monitoring Yes
Smoke, C02 & Flood: Yes
Customer Rating: 3 of 5
Support Rating: 3 of 5
Equipment Rating: 3 of 5

A look into what they use for their Security Equipment

American Alarm communication makes use of quality security equipment made by Honeywell and DMP.  They offer both landline and cellular monitoring as well as wired and wireless systems to it every customer. With the aid of their own UL listed and CSAA certified monitoring center, they carry out their own 24 hours security monitoring.

Their range of services includes


Price and packages

A look into how much it costs and what they offer.

The packages, contract length and prices of American Alarm is not disclosed on their website. Interested individuals are advised to call in for a personalized quote. What is known is they don’t offer free security system equipment as customers purchase their equipment when applying for their monitoring service.

Customer Support

Is anyone there when you need them? 

They can be reached on phone for both sales and technical support on this phone lines.

Sales: 781-859-2400

Technical Support: 781-859-2600

Residential Installation Scheduling: 781-859-2022


American Alarm communication isn’t new to alarm monitoring service. They are a good choice for residents of New England. Be sure you understand their contract policy before signing for a contract. [frontpage_news widget=”4288″ name=”Trending Articles”]

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