EPS Security (Engineered Protection Systems) has been protecting Michigan homes and businesses since 1955 — making it one of the oldest security providers in the Great Lakes region. With 69+ years in the business and their own UL-listed monitoring center in Grand Rapids, EPS has genuine credentials. But in 2026, does paying $35+/month on a 3-5 year contract for dealer-installed Honeywell equipment still make sense when DIY systems offer more features, no contracts, and cost 60% less?
EPS Security: Complete Company Profile
| Detail | EPS Security |
|---|---|
| Founded | 1955 (Grand Rapids, Michigan) |
| Coverage | Michigan only (primarily West Michigan — Grand Rapids, Kalamazoo, Muskegon, Lansing, Holland) |
| Monitoring Center | Own UL-listed, Five Diamond CSAA center in Grand Rapids |
| Equipment | Honeywell/Resideo (authorized dealer) |
| Installation | Professional only — no self-install option |
| Monitoring Cost | ~$35-45/month (residential), varies for commercial |
| Contract | 36-60 months typical (some 24-month options) |
| Certifications | UL Listed, Five Diamond CSAA, FM Approved, MFDA Member |
| Services | Burglar, fire, video surveillance, access control, medical alerts, smart home |
| Employees | ~100+ (local Michigan staff) |
| BBB Rating | A+ (Better Business Bureau) |
What EPS Security Does Well
To be fair, EPS has genuine strengths that most national and DIY providers can’t match:
| Strength | Details | Why It Matters |
|---|---|---|
| Own monitoring center | Five Diamond CSAA certified, UL-listed, FM approved — staffed in Grand Rapids | Your alarms go to EPS staff, not a random third-party call center across the country |
| 69+ years in business | Operating continuously since 1955 — survived every industry consolidation wave | They won’t be acquired and shut down tomorrow (unlike Protect America or ASG Security) |
| Commercial expertise | Access control, video surveillance, fire systems, integrated building security | Genuine strength for businesses — most DIY systems can’t match commercial-grade integration |
| Local service | Michigan-based technicians who know the area and respond to service calls quickly | No waiting days for a national provider to dispatch someone |
| Honeywell ecosystem | Authorized Honeywell/Resideo dealer with full product line access | Professional-grade panels, sensors, and fire equipment |
| Insurance documentation | Provide proper UL certificates that maximize insurance discounts | Some DIY systems don’t provide documentation insurers require |
The Problems With EPS Security (7 Issues)
| Problem | Details | Modern Alternative |
|---|---|---|
| Michigan only | If you move out of state, you’re stuck paying the contract or paying an early termination fee (often 75-100% of remaining balance) | Abode, Ring, SimpliSafe — take it anywhere, no contract |
| Long contracts | 36-60 month agreements are standard — that’s 3-5 years locked in | Every major DIY system is month-to-month or no subscription required |
| High monthly cost | $35-45/month for residential monitoring adds up to $1,260-1,620 per 3-year contract | Abode: $0-20/mo. Ring: $0-20/mo. SimpliSafe: $0-28/mo |
| Professional install required | Scheduling wait times (often 1-3 weeks), installation fees ($99-299), and system is hardwired to your home | DIY systems install in 15-30 minutes with peel-and-stick adhesive |
| You don’t own the equipment | Many EPS contracts lease equipment — if you cancel, they can reclaim it | DIY systems: you buy it, you own it, you keep it forever |
| Honeywell dealer markup | Same Honeywell equipment available through Alarm Grid or direct at lower cost with self-monitoring | Buy Honeywell direct + use Alarm.com monitoring for ~$15/mo less |
| Limited smart home | Basic Honeywell Total Connect app — no HomeKit, limited automation capabilities | Abode: HomeKit + Alexa + Google + Z-Wave + Zigbee + Matter |
EPS Security 3-Year Cost Analysis
The real cost of EPS becomes clear when you compare 3-year totals. Remember: EPS requires a 3-year minimum contract, so this is the shortest commitment you can make.
| Cost Component | EPS Security | Abode | Ring Alarm | SimpliSafe |
|---|---|---|---|---|
| Equipment | $0-199 (often “free” with contract) | $199-400 (own it) | $199-330 (own it) | $249-510 (own it) |
| Installation | $99-299 | $0 (DIY) | $0 (DIY) | $0 (DIY) |
| Monthly monitoring | $35-45/mo | $0-20/mo | $0-20/mo | $0-28/mo |
| Contract length | 36-60 months | None | None | None |
| 3-Year Total | $1,359-2,119 | $199-1,120 | $199-1,050 | $249-1,518 |
| Savings vs EPS | — | $239-1,920 | $309-1,920 | $0-1,870 |
Bottom line: Over 3 years, you’ll typically save $500-1,500 by switching from EPS to a modern DIY system — and get more features, better smart home integration, and zero contract risk.
EPS Security vs Modern DIY Systems (Feature Comparison)
| Feature | EPS Security | Abode | Ring Alarm | SimpliSafe |
|---|---|---|---|---|
| Installation | Professional (scheduled) | DIY (15 min) | DIY (15 min) | DIY (30 min) |
| Contract | 36-60 months | None | None | None |
| Free self-monitoring | ❌ | ✅ | ✅ | ❌ |
| Pro monitoring | $35-45/mo | $6-20/mo | $20/mo | $20-28/mo |
| Cellular backup | ✅ | ✅ | ✅ | ✅ |
| Apple HomeKit | ❌ | ✅ (only major system) | ❌ | ❌ |
| Google Home | ❌ | ✅ | Limited | ✅ |
| Amazon Alexa | Limited | ✅ | ✅ Deep | ✅ |
| Geofencing | ❌ | ✅ | ✅ | ❌ |
| Z-Wave / Zigbee | Z-Wave (via Honeywell) | Both | Z-Wave | Neither |
| Portable (move with you) | ❌ (hardwired) | ✅ | ✅ | ✅ |
| Coverage | Michigan only | Nationwide | Nationwide | Nationwide |
| Equipment ownership | Often leased | You own it | You own it | You own it |
| Camera integration | Honeywell cams ($$) | Abode Cam 2 ($35) | Ring ecosystem | SimpliSafe cams ($100+) |
When EPS Security Actually Makes Sense
| Situation | EPS? | Why |
|---|---|---|
| Commercial property in Michigan | ✅ Yes | EPS’s access control, fire monitoring, and integrated building systems are genuinely strong for businesses |
| You want zero DIY involvement | ✅ Maybe | If you truly don’t want to install anything yourself — but consider ADT for nationwide pro-install with more competitive pricing |
| Existing Honeywell panel | ✅ Maybe | If you already have Honeywell equipment and want local service — but Alarm Grid offers Honeywell monitoring cheaper |
| Residential home in Michigan | ❌ No | Abode or Ring gives you more features, no contract, and saves $500-1,500 over 3 years |
| Renting an apartment | ❌ No | EPS requires professional install and long contracts — apartment security systems need to be portable and contract-free |
| Planning to move within 5 years | ❌ No | Michigan-only coverage + contract = expensive problem when you move. DIY systems move with you in minutes |
| Budget-conscious homeowner | ❌ No | $35-45/mo is 2-3x what modern systems cost for equivalent or better protection |
How to Switch From EPS to a DIY System
If you’re currently with EPS and considering a switch, here’s your step-by-step plan:
| Step | Action | Details |
|---|---|---|
| 1 | Check your contract status | Call EPS at (616) 459-1170 — ask for remaining months and early termination fee. If near the end, wait it out. |
| 2 | Calculate ETF vs savings | If ETF is $300 and you’ll save $100/mo, the switch pays for itself in 3 months. Do the math. |
| 3 | Order your new system | Abode Smart Security Kit ($199) or Ring Alarm Kit ($199) — arrives in 2-3 days |
| 4 | Install new system | 15-30 minutes, peel-and-stick sensors on all entry points. Place hub centrally. |
| 5 | Set up smart features | Connect to Google Home/Alexa/HomeKit, set up geofencing, configure notifications |
| 6 | Cancel EPS | Send written cancellation per your contract terms. Keep confirmation for records. |
| 7 | Notify your insurance company | Update with new monitoring certificate to maintain your insurance discount |
The Regional Dealer Problem: Why Local Doesn’t Always Mean Better
EPS represents a dying breed — the regional alarm dealer. Here’s why this business model is struggling in 2026:
| Regional Dealer Issue | Modern DIY Advantage |
|---|---|
| Geographic lock-in (Michigan only) | Works anywhere with cellular/WiFi |
| Professional install adds cost and delay | DIY install in 15 minutes, move anytime |
| Long contracts subsidize equipment | Buy equipment outright, no contract needed |
| Honeywell dealer markup on hardware | Direct-to-consumer pricing |
| Limited R&D budget for innovation | Continuous software updates, new features |
| Service calls required for changes | Add/move sensors yourself in minutes |
| Business hours tech support | 24/7 support + active user communities |
Other regional dealers with similar problems: Bay Alarm, Smith Thompson, ASG Security (now Guardian), and Westec (now Interface Systems).
Our Recommendation: What to Use Instead
For Michigan homeowners currently with EPS or considering EPS:
| System | Best For | Monthly Cost | Why Choose It |
|---|---|---|---|
| Abode ⭐ #1 Pick | Smart home users, Apple/Google fans | $0-20/mo | Only system with HomeKit + Alexa + Google. Free self-monitoring. Z-Wave + Zigbee. Visit goabode.com → |
| Ring Alarm | Amazon/Alexa households, budget buyers | $0-20/mo | Huge camera ecosystem, Ring Protect covers alarm + cameras |
| SimpliSafe | Non-technical users who want monitoring | $20-28/mo | Easiest setup, Fast Protect video verification for faster dispatch |
All three offer nationwide coverage, no contracts, lower monthly costs, better smart home integration, and equipment you actually own. For Michigan residents looking to escape EPS’s long contracts and high prices, Abode’s Smart Security Kit at $199 with free self-monitoring is the strongest value.
Frequently Asked Questions
Is EPS Security a good company?
EPS is a legitimate, well-established Michigan security company with 69+ years in business, an A+ BBB rating, and their own Five Diamond monitoring center. They’re not a scam — they’re just expensive and outdated compared to modern DIY systems. For commercial properties in Michigan, they’re genuinely good. For residential customers, there are better, cheaper options.
How do I cancel EPS Security?
Call EPS at (616) 459-1170 to check your contract status and early termination fee. Send written cancellation per your contract terms (usually 30-60 days notice required). Keep confirmation of cancellation. If you’re in-contract, calculate whether the ETF is worth paying versus the monthly savings with a DIY system — often it pays for itself within 3-6 months.
Can I use my EPS Honeywell sensors with a DIY system?
It depends. If your EPS system uses wireless Honeywell sensors (345 MHz), you may be able to use them with systems that support Honeywell sensors like Alarm Grid with a compatible panel. Most DIY systems like Abode and Ring use their own sensors, which means buying new ones — but at $15-25 per sensor, it’s affordable.
Does EPS Security work outside Michigan?
No. EPS only serves Michigan (primarily West Michigan — Grand Rapids, Kalamazoo, Holland, Muskegon, Lansing). If you move out of state, you’ll need to either pay the early termination fee or continue paying for a system you can’t use. This is a major disadvantage versus national DIY systems that work anywhere.
What’s better than EPS for a Michigan home?
Abode is our top recommendation — free self-monitoring, $6-20/mo for pro monitoring (no contract), HomeKit + Alexa + Google Home, and you own the equipment. You’ll save $500-1,500 over 3 years compared to EPS. Visit goabode.com →
Is EPS Security the same as ADT?
No. EPS Security is an independent, family-owned Michigan company. ADT is the largest national security provider. They use similar Honeywell equipment and both use Alarm.com for some smart features, but they’re completely separate companies. EPS is local-only; ADT is nationwide.
Related Resources
- Abode Home Security Review 2026 — our #1 DIY pick
- Ring Alarm Review 2026 — best budget option
- SimpliSafe Review 2026 — easiest setup
- Guardian Protection Review 2026 — another regional dealer
- How to Cancel a Home Security Contract
- DIY Home Security Guide 2026
- Abode vs Ring vs SimpliSafe 2026
- Best No Monthly Fee Security Systems
Growing up with Law and Order and CSI shows taught Isabelle Landau one thing: if people back then had high-quality home security systems, those series would have been way shorter. In our modern world, technology helps us keep burglars away easily, and this is what Izzy studies and writes about: alarm systems, home security, protection systems, and more.
Brittany says
I love this home security system provided by one of the best companies around. Their burglary and surveillance systems are just amazing. The fact that I can also control it from smartphone security apps is just awesome. I don’t really mind the price because it has lots of features that makes it cool to use.
Lilian Snow says
Hmmmm. Been around for more than 50 years is quite encouraging but I still think it’s expensive especially the cancelation fee! I mean, I no longer need the service, why still charge me such a high price to cancel!!
Al Baxter says
EPS was originally in my area and then stopped out of no where. That left me with no option but to cancel. I was not going to pay a company for a service that they discontinued. The thing that really ticked me off though is that they tried telling ME that I had to PAY the cancellation! After many arguments on the phone I finally was able to get them to take that off my final bill. What a headache.
Andy W. says
I went with EPS assuming this was the best deal for me but I soon learned that this is not the case. I am not going to speak for the whole company but my experience with a few of their employees was horrible. Not only was I charged 2 times for the installation but it took them 3 weeks to give me my money back. I had to call them every single day until it go done and was told time and time again I was refunded.
Ashley says
Thanks for this review, I was glad I found it. I have been debating on which company to go with for home security and EPS sounds good to me. I like that they have been around for a long time. The upfront costs may be high but I am sure in the long run it pays off.
Cheyenne D. says
I was happy when I was with EPS but then the prices started going up and I had no choice but to drop them. The cancellation fee was TOO MUCH! I could not believe it when they told me. Had I known this going in, I would have went with someone else. I had to use a credit card to pay it. What a mess. If you plan on going with the company they are great, just be sure you can afford it. You don’t want to get slapped with a huge fee like I was.
Jessica says
I had the same issue with my home. I ended up losing my job and had to cut costs and eventually sell the house and go back to renting. The issue was that even given what I had been through, I still have to continue to pay or terminate the contract with a huge fee. This service is good if you don’t have issues financially or have a stable job. You don’t want to get them if you risk losing or having to sell your home.