Fancy name make for a Good Home Security System?

The EPS in EPS Security stands for Engineered Protection systems.  EPS security has been providing security services since 1955. Ranked among the top 30 security company in the country, EPS  offers  security services for both residential and commercial customers such as burglary, fire and video surveillance, access control and integrated systems, Monitoring and remote services and also Medical alerts. EPS security boast of their own monitoring center that’s five-star diamond CSAA licensed, FM approved and Underwriter certified based in Michigan.

EPS security offers two major package with additional upgrade to suit individual needs, the packages starts off at $35/mo.  Very comparable to Frontpoint and on the same grounds as Protect America.  They are authorized security dealers of Honeywell security equipment.

A closer look at EPS would show the following pros and cons

Pros
  • Long time in business
  • Available for businesses where applicable
  • Professional installation
  • Controllable from smartphone security apps
  • Own 24/7 monitoring station

 

Cons
  • High starting and monitoring cost
  • Not available nationwide
  • High cancellation fee if you move outside of their monitoring services
  • Installation fee

 

Quick facts on EPS Home Security

Founded: 1955
Headquarters: Grand Rapids, MI
Standard Sensors: Yes
Touchscreen Panel : Yes
Key Remote (On/Off) Fob: No
C02, Fire and Flood Sensors: Yes
Mobile & Tablet Control: Yes
Cameras: Yes
Z-Wave: Yes
Advanced Features: Yes
Monthly: Starts from $35
Equipment: Advanced
24/7 Monitoring Yes
Smoke, C02 & Flood: Yes
Customer Rating: 4 of 5
Support Rating: 3 of 5
Equipment Rating: 4 of 5
BBB: A+

 

Price and packages

How much it’s going to cost to get the EPS security system up and running…

Installation cost:  $199.  Much more than our average on the top alarm systems reviewed.

Activation:  There is no activation fee or other hidden fees

Monitoring fee:  EPS Security offers two packages

  • Standard Home monitoring starts at $35/Mo
  • Standard + Total Connect start from $43/Mo

 

The major difference between both packages being the addition of the total connect app which offers real time update of your alarm system 24/7 and also full home automation services like integration with Skybell, Keypad Door Locks, Thermostats and other Smart Home product.

EPS also offers lyric from Honeywell and Skybell home automation gadget to bolster their customer care home automation experience.

Installation Process

How to get their alarm system installed into residential homes

Having EPS as your home security provider starts with getting a quote by contacting them. Select a package that suits your need and fix a day for installation by their professional installers.  The technicians will need to drill holes for their control panel.  They don’t have a lot of advanced equipment to choose from.  Expect 3 to 5 hours to get it installed.  Have someone at home to take notes on how to work the system, setup emergency contacts and sign the contract.

History of company

They have been around for a long time!

Founded in 1955. The Company has since grown to become a multi-state company with five more branches in Grand Rapids, Kalamazoo, Traverse City, and Petoskey and its own monitoring center in Michigan.

Customer Support Review:

When it comes time, will they be there for you?

Customer support for EPS security is very basic. They can be reach either via phone, email or from the contact page on their website. There is no dedicated chat support

Phone: 616.459.3757 or 800.966.9199

Email:  customercare@EpsSecurity.com

Conclusion:

EPS Security brings a lot of innovation in their home automation service coupled with their advanced monitoring center. Despite this they exist alarm services that are otherwise cheaper with better monitoring packages, residents around the service areas of EPS Security can contact their customer service for any inquiry. [frontpage_news widget=”4288″ name=”Trending Articles”]

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