What is Moni Smart Security and Who are They?
Moni Smart Security which was formerly referred to as Monitronics International can be identified as the second largest business organization in the security alarm system industry in the United States. They re-branded from the old, bland look and came up with a hip new look and logo for the new technology minded age. MONI Smart Security systems has many reasons as to why the business organization is liked and trusted by many customers. You can read the original review on Monitronics here.
Before diving deeper into the review, here is a quick glance at the pros and cons of the new Moni Smart Controlled security:
Pros
- The ASAPer response facility is provided only by MONI alarm security systems using special technology. This facility is if an alarm triggers, customers have the ability to contact the organization’s alarm center or any contact on their mobile phone, tablet or any other device.
- MONI Smart Security Systems gives number one priority to their customers at all times. The business organization treats their customers according to the customer’s bill of rights. This bill indicates what customer’s should expect such as fast and helpful responses, exceptional flexibility, and most importantly the mindset where employers understand that nothing matters more than keeping customers satisfied and happy.
- The security systems are designed in a way to be compatible on all devices from a mobile phone to an Apple watch making it eligible to monitor through all the latest smart home devices.
Cons
- No live chat customer support as many people would rather clear clarifications via chat than make phone calls.
- Longer contract terms
- Still dealing with angry customers from previous brand just as Vivint did after changing from APEX.
- Pay high early termination fees
Quick Look at Moni Overall
The business organization is a subsidiary of the parent company, Ascent Capital Group. Jeff Gardner is the president and the CEO of this business organization that provides a security alarm system service to over one million customers both residential and commercial throughout countries such as the United States, Puerto Rico and Canada. The headquarters of the leading security system organization is located in Dallas, Texas.
The business organization was ranked to be the highest in customer satisfaction with home security systems according to JD Power in the year 2016.
In addition to that, MONI Smart Security systems was named as the home security system company of the year for the fifth time by Frost and Sullivan which would prove the efficiency of the services provided.
Pricing in MONI Security System Products
The core package is sold for $29.99 dollars for the first 12 months. It includes a 4G wireless home security system, 24/7 alarm monitoring, fast alarm responses with ASAPer technology and 2 way voice through the security panel.
The connected package is sold at a rate of $39.99 dollars per year and comprises of the core package including smartphone control.
The comprehensive package which is sold for a year at the price of $49.99 dollars includes the core package plus the smartphone control and additionally, home automation technology such as live and recorded security footage and voice management for home automation.
Screenshot seen above of each plan and associated features with it.
- CONVENIENT KEYLESS ENTRY: Keypad entry makes coming and going secure and simple. Easily lock and unlock your door...
- 3-YEAR BATTERY LIFE: Battery lasts at least 3 years, giving you more time in between battery replacements. Uses 1x 9V...
- HIGH TRAFFIC DURABILITY: Lock tested to 500,000 cycles to ensure lasting, reliable performance in high-traffic entryways
What makes Frontpoint different?
Here is what this company stand out from others:
Letting them toot their own horn. A list of features they show on their website.
There are many reasons as to why people would consider MONI’s to be a business organization with a unique nature. It mainly has to do with the different features and facilities provided. They use a Skybell doorbell camera which integrates with their system. You can also run this item separate if you don’t want to pay them extra monthly to monitor it. This is similar to companies using Alarm.com software for the 2Gig security systems.
Apart from the ASAPer technology, they also provide a unique feature called smash and grab protection. It is basically a facility where even if a burglar destroys the security panel, the alarm response center receives a signal making it completely safe for residents and businesses.
Moni headquarters in Dallas TX
In the year 1994 in the city of Dallas, Monitronics International was first founded with the sole intention of providing the previously mentioned security services to the people and businesses in the United States.
Apart from these alarm security services, Monitronics International also had intentions to help dealers in the industry through financial means, product solution and so on.
Initially, more than half of the business organization was owned by and investment firm by the name, ABRY Partners who later sold the company to Ascent Media Corporation in the year 2010.
Monitronics International purchased Security Networks for $507 dollars in the year 2013. The network comprised of over 225 dealers in security. These purchases all played a role in the developed growth of the business organization and resulted in revenues worth over $560 million dollars.
In addition to that, according to statistics the company is said to have grown 5 percent when taking the years 2015 and 2016.
The current name of the business organization, MONI Smart Security was changed in the year 2016. Along with changes to the name, the company also faced minor changes to the company brand pillars, the logo as well as the company colors. This is similar to another Texas home security company, Protect America who also went a theme and branding update in 2017; also to a purple and green look.
Our Final thoughts on the New and Improved Monitronics
In general, MONI’s has a high guarantee in their services and has gained the trust of many. It is also a security system that is recommended by most and should definitely be an option when considering to purchase security systems.
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Growing up with Law and Order and CSI shows taught Isabelle Landau one thing: if people back then had high-quality home security systems, those series would have been way shorter. In our modern world, technology helps us keep burglars away easily, and this is what Izzy studies and writes about: alarm systems, home security, protection systems, and more.
Last update on 2025-12-03 at 00:39 / Affiliate links / Images from Amazon Product Advertising API
Robert Nathan says
Purchased Nest Secure Products from Moni. Shipped FedEx no signature required. Live in a area where packages are routinely stolen. Called Moni to ask them to change delivery to require a signature. Explained the issue. Moni rep, “Not our problem. We have your $$$ and contract. Good bye!! May have added the second part, but WOW. Wake up Google. Your in bed with this company in a fledgling enterprise that has huge profit potential.