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You are here: Home / Home Security Systems / Alarm Systems / iSmartAlarm Review 2026: The Crowdfunded Security System That Ghosted Its Customers — Lessons & Replacements

06/17/2022 by William Eames 4 Comments

iSmartAlarm Review 2026: The Crowdfunded Security System That Ghosted Its Customers — Lessons & Replacements

iSmartAlarm: The Crowdfunded Pioneer That Went Dark

iSmartAlarm was one of the first truly affordable DIY security systems — launched via Indiegogo around 2012 and sold on Amazon for as little as $99. For a brief window, it was the budget king of home security. Then the company went silent, the app stopped working, and thousands of customers were left with expensive paperweights.

This is one of the most important cautionary tales in the smart home security industry.

DetailiSmartAlarm
Founded~2012 (Indiegogo crowdfunding)
HeadquartersSunnyvale, California
Peak ProductsiSmartAlarm Preferred Package, CubeOne hub, Spot camera, sensors
Peak Price$99-$299 (kits)
Status in 2026❌ Dead — app offline, cloud dead, no support
What Killed ItCloud dependency, no revenue model, Ring/SimpliSafe competition

The Full Timeline: Rise and Fall of iSmartAlarm

YearEventSignificance
2012Indiegogo campaign launchesRaised $131K — one of first crowdfunded security systems
2013First products shipCubeOne hub, contact sensors, motion detector, siren
2014-2015Amazon bestsellerHit #1 in DIY security on Amazon, strong reviews
2016Spot camera launchedAdded video to the ecosystem, still budget-priced
2017Ring Alarm announcedAmazon-backed competitor entered at same price point
2018App updates slow downFirst signs of trouble — bugs not fixed, features stalled
2019Customer support stops respondingEmails bounce, phone disconnected, social media silent
2020Cloud servers go offlineApp stops working — all devices become non-functional
2021-2026Complete silenceNo announcement, no bankruptcy filing, just gone

Why iSmartAlarm Failed: 6 Fatal Mistakes

MistakeWhat HappenedLesson for Buyers
100% cloud-dependentWhen servers died, ALL devices stopped working — even the sirenChoose systems with local processing backup
No recurring revenueNo monitoring plan = no sustainable income after hardware saleCompanies need subscription revenue to survive long-term
Proprietary everythingSensors only worked with CubeOne hub, no Z-Wave/ZigbeeOpen protocols (Z-Wave, Zigbee, Matter) protect your investment
UnderfundedCrowdfunding + thin margins couldn’t sustain cloud infrastructureBuy from companies with sustainable business models
No professional monitoringSelf-monitoring only, no upgrade pathSystems with optional monitoring have more revenue stability
Ghosted customersNo shutdown announcement, no transition plan, no refundsCheck company communication history before buying

The Dead Smart Security Graveyard

iSmartAlarm isn’t alone. A wave of crowdfunded and startup security companies have died, leaving customers stranded:

CompanyLaunchedDiedWhat HappenedDevices Bricked?
iSmartAlarm2012~2020Ran out of money, ghosted✅ Yes — everything
Piper2013~2019Couldn’t compete, cloud shut down✅ Yes — all-in-one bricked
Cocoon2014~2020Infrasound tech didn’t work reliably✅ Yes — SUBSOUND useless
Canary2013~2021Pivoted to subscription-only, users fledPartially — free tier gutted
Angee2016~2018Never shipped to most backersN/A — most never received product
Lighthouse AI20172018AI camera ran out of VC funding✅ Yes — required cloud AI
Nest Secure20172020Google discontinued itPartial — Google sunset timeline
Protect America19922023Bankruptcy — proprietary equipmentPanels still work with 3rd-party monitoring

What to Do If You Still Own iSmartAlarm Equipment

EquipmentCan You Reuse It?What to Do
CubeOne Hub❌ No — proprietary, cloud-deadRecycle at e-waste center
Contact Sensors❌ No — proprietary frequencyRecycle — not compatible with any other system
Motion Detector❌ No — proprietaryRecycle
Spot Camera❌ No — cloud-dependent, no RTSPRecycle
Siren❌ No — required CubeOne commandsRecycle
Remote Tags❌ No — proprietaryRecycle

The painful truth: Nothing from iSmartAlarm is reusable. Every component was proprietary and cloud-dependent. This is exactly why open protocols matter.

Best iSmartAlarm Replacements in 2026

If you’re coming from iSmartAlarm, you probably valued: low upfront cost, no contracts, DIY installation, and smartphone control. Here are the three best replacements that deliver all of that — plus the reliability iSmartAlarm lacked:

SystemHardwareMonthly3-Year CostWhy It Won’t Die Like iSmartAlarm
Abode ⭐$199$0-20$199-$919Z-Wave/Zigbee hub (sensors work independently), local processing, sustainable monitoring revenue, HomeKit backup
Ring$199$0-20$199-$919Amazon-backed (unlimited funding), massive ecosystem, Z-Wave sensors
SimpliSafe$199$0-28$199-$1,207$1.5B+ valuation, 4M+ subscribers, strong recurring revenue

Why Abode Is the Best iSmartAlarm Replacement

If iSmartAlarm taught you anything, it’s that open protocols matter. Abode is the only major security system with built-in Z-Wave AND Zigbee radios, plus HomeKit and Matter support. Even if Abode disappeared tomorrow (they won’t — they have sustainable subscription revenue), your Z-Wave sensors would still work with SmartThings, Hubitat, or Home Assistant. Your HomeKit automations would continue working through Apple Home.

That’s the difference between a platform and a trap.

iSmartAlarm vs Modern DIY: What You Gain

FeatureiSmartAlarm (Then)Abode (Now)
HubCubeOne (proprietary only)Z-Wave + Zigbee + HomeKit + Matter
SensorsProprietary (now useless)Z-Wave/Zigbee (reusable with other systems)
CameraSpot (cloud-only, dead)Abode Cam 2 (cloud + system integration)
MonitoringSelf-only (no option)Free self + $6 connected + $20 pro
If company diesEverything brickedZ-Wave sensors work with other hubs
Smart homeIFTTT onlyHomeKit, Alexa, Google, Z-Wave, Zigbee, IFTTT
Cellular backup❌ None✅ $6/mo
GeofencingBasic (unreliable)✅ Reliable auto arm/disarm
ContractNone ✅None ✅

How to Avoid Buying the Next iSmartAlarm

Before buying any smart security product, check these 6 red flags:

Red FlagWhy It’s DangerousSafe Alternative
Crowdfunding-only companyNo sustainable revenue = high failure riskBuy from established brands with real revenue
100% cloud-dependentCompany dies = your devices dieSystems with local processing + cloud backup
Proprietary sensors onlyNo interoperability = total lock-inZ-Wave, Zigbee, or Matter-compatible devices
No monitoring optionNo recurring revenue = unstable businessCompanies with optional monitoring plans
Silence on social mediaDead communication = dying companyActive community, regular updates, responsive support
No firmware updates in 6+ monthsDevelopment has stoppedRegular app updates and feature additions

Frequently Asked Questions

What happened to iSmartAlarm?

iSmartAlarm appears to have run out of funding and ceased operations around 2019-2020. They never made an official announcement — customer support simply stopped responding, the app stopped receiving updates, and eventually the cloud servers went offline, bricking all devices. No bankruptcy filing has been publicly documented.

Can I use my iSmartAlarm sensors with another system?

No. All iSmartAlarm sensors used proprietary wireless protocols that only communicated with the CubeOne hub. They are not compatible with Z-Wave, Zigbee, Wi-Fi, or any other standard. The equipment must be recycled.

Is there a class action lawsuit against iSmartAlarm?

No known class action has been filed as of 2026. The company appears to have simply dissolved. Given the relatively low price point of their products ($99-$299), individual losses may not meet the threshold for viable litigation.

What’s the cheapest way to replace iSmartAlarm?

Abode’s Smart Security Kit ($199) with free self-monitoring is the closest equivalent at a similar price point — but with infinitely better technology, open protocols, and a sustainable business model.

How do I know my new security system won’t die like iSmartAlarm?

Look for: sustainable revenue model (optional monitoring plans), open protocols (Z-Wave, Zigbee, Matter), active development (regular app updates), established company (not crowdfunding-only), and transparent communication. Abode, Ring, and SimpliSafe all meet these criteria.

Should I buy a camera-only system instead of a security system?

Cameras are great for evidence but terrible for prevention. A complete security system (sensors + siren + monitoring) is 300% more effective at deterring break-ins than cameras alone. The siren is what makes burglars flee — cameras just record them doing it.

William Eames Alarm-reviews.net
William Eames

William is a tech buff and former corporate security officer turned cybercrime analyst. Computers have few secrets left for him, but home security and alarm systems… Well, those have plenty of secrets for their users, which William is now uncovering and explaining. His articles on home security helped many people take the matter seriously, invest in highly performing systems, and avoid becoming victims of burglaries.

Filed Under: Alarm Systems, Home Security Company Comparison, Home Security Reviews, Home Security Systems

Reader Interactions

Comments

  1. Jean Bleoo says

    06/19/2018 at 6:15 pm

    This company is a fly by night company with poor quality items I bought a system and they charged me 100 dollars shipping and then sent it COD. I asked for shipping cost to be returned and they said they couldn’t predict how it would ship. They stay have not returned the money they took from me.

    Reply
  2. F'enton says

    05/09/2018 at 3:20 pm

    Their self-service helps a lot and this has made it easy for me to get some things done without having to get someone over to help out. They also have amazing equipment and lots of sensors and nice when packages to pick from. Totally cool..

    Reply
  3. Alicia Key says

    05/09/2018 at 3:20 pm

    I totally agree. ISmartAlarm is a great security service provider. The fact that it allows smooth automation technology on smart devices and makes it easy to add gadgets differs from other providers who want you to buy ‘packages’ just to get a few sensors.

    Reply
  4. Denny says

    07/01/2017 at 2:53 pm

    iSmart can do some cool things and easy setup. I am not happy about feeling left in the dark though after getting it up and running. At least when you go with a monitoring company you feel like you have a team behind your back at all times and other customers to relate too. I don’t have any friends with the iSmart alarm system yet I know lots of people with some of these other name brand companies reviewed here.

    Reply

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