The Stanley Man Can?
Stanley security was founded over 20 years ago. Stanley security is not your regular residential security company which offers exciting security features targeted at homes and other residential apartments. Stanley’s focuses on providing security options for schools, hospitals, governments, retailers, financial service institutions, airports and other establishments. Services offered includes providing highly security services in schools and campuses, Retail, Healthcare, Financial Services etc.
- Intrusion, Fire, Access Control and Video Surveillance Systems
- Systems Integration (similar to ADT Pulse)
- Automatic Entrance Solutions
- Master Keyed Systems
- Door Locking Hardware, Closers & Exit Devices
- RTLS Asset Visibility Solutions
- Trusted Security Advisors
- Traditional and Sonitrol Audio Intrusion Systems
- Video Surveillance & Monitoring
- Fire & Life Safety
- Access Control Technology
- Biometric Identity Authentication Solutions
- Safe Lock & Vault Solutions
- UL & Bilingual ULC Monitoring Services
- And more
This clearly puts Stanley Security as a commercial provider of security solutions as regards Home security although they also offer this service.
Recap of the good and the bad:
Pros
- Wide database of security know-how
- State of the art equipment and proprietary security options
- Multi-Licensed monitoring centers
- Specialized features to reduce false Alarm
- Single button operation.
Cons
- Poor customer relations (like Xfinity Alarm has a history of)
- Little focus on home users
- Poor online transparency
Clever or deceptive marketing?
There is no information available in their website regarding residential plans. We really dislike companies who do this. You are then forced to call them and get on a phone with a high pressured salesman. Users who are contemplating using Stanley security as a home security provider would need to contact their customer care for information regarding pricing and packages.
- 24/7 live stream video in full 1080p HD over Wi-Fi. Check in from anywhere at anytime. Send clips to family or friends...
- Night vision featuring 8 high-power infrared LEDs provide light for clear video in the darkest conditions.
- Mobile alerts and notifications let you know as soon as your camera spots activity. Take action or save the event for...
Information regarding Stanley in general
Stanley security is a group of securities that provide security options across various establishments. The branch related to security system is otherwise called the STANLEY Convergent Security Solutions. They are a part of Stanley Black & Decker.
They are regarded as the second largest electronic security company and one of the largest security systems integrator in the united states with numerous offices numbering over 70 in different location in North America. This arm of the company design, installs, monitors and services security systems across their range of customers.
They employ security equipment produced by renowned names like Honeywell security systems, Sonitrol, AMC etc.
Will they be there when you need them most?
Despite their award for the 2nd best company based on customer satisfaction, there exist a high number of unsatisfied customers who often complain about the company customer service. The customer service of Stanley security can be reached in the following channels.
Phone: 888-995-2324. Web contact form available on their website.
Our Conclusion
Stanley Security seems like a company that knows its job. With so many set of security options available and their relatively low false alarm rate. Prospective customers are advised to make necessary inquiries as regards their plans and other necessary policy before signing up. We also strongly recommend companies that focuses solely in Residential home security options.
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Last update on 2025-12-11 at 13:43 / Affiliate links / Images from Amazon Product Advertising API
Jaskaran Singh Aujla says
I was with ADT and they were not fulfilling my needs as a client so I switched to Stanley Security. The service provided by Nassim Samir was exceptional and I am very happy with the professionalism. Thank you.
Sam Hussain says
i have stanley security for about 15 years and i hate it. my business requires high security and only stanley offers the services that i need in my state. so i’m stuck. please recommend if you know of another company that offers the same services. there customer service, technicians and billing are all very un professional people. the company has no transparency and a big ripoff. help !!!!
E Holcomb says
Our experience with Stanley Security was always negative. Our business in Tulsa, Oklahoma – the system provided false reads on numerous occasions often resulting in middle of the night wake up calls. Alarm maintenance always was difficult and time consuming. Stanley tried to force system upgrades routinely and increased rates yearly. After several years of tolerance, when we moved locations – fine print cancellation provisions cost approximately $900
SAM HARB says
watch for thier contracts
read the small print where they take over your existing system for £1 .
Also the call out charges are huge something like £270 for 1st hour , even if things are supposed to be under the maintenance service that you pay for but the engineer will create any reason to charge you to get his cut.