The Good, Bad and Ugly of AlarmForce Home Security

Available across Canada and selected cities in the United States, Alarmforce is a professional alarm company headquartered in Toronto which offers a readily affordable monitoring service compared to other alarm providers, home automation, flood, carbon monoxide and fire real-time detection etc. all within a normal contract length of three years.  Alarmforce has been fulfilling its customers alarm needs for almost three decades since it was founded in 1988.

Here is the good and bad:

Pros
  • No equipment or installation fee
  • Normal contract length of 3 years
  • Home automation compatible
  • monitoring fee starts at $29
  • Live two way voice monitoring at no extra charge

 

Cons
  • Regional availability
  • Poor customer service based on customer review
  • Less equipment compared to other top Alarm providers
  • Company regains equipment at contract ends.

 

Quick facts about Alarmforce

Founded: 1988
Headquarters: Toronto, Canada
Standard Sensors: Yes
Touchscreen Panel : Yes
Key Remote (On/Off) Fob: No
C02, Fire and Flood Sensors: Yes
Mobile & Tablet Control: Yes
Cameras: Yes
Z-Wave: Yes
Advanced Features: Yes
Monthly: $29
Equipment: Basic
24/7 Monitoring Yes
Smoke, C02 & Flood: Yes
Customer Rating: 3 of 5
Support Rating: 3 of 5
Equipment Rating: 4 of 5
BBB: A+

Price and packages

How much is the AlarmForce Home Security System?

Alarmforce offers a monitoring fee starting from $29.99 for a contract plan of three years.

Activation fee: Alarmforce offers zero activation fee and zero upfront fee except on the command package where they ask for an upfront fee of $199

Monitoring fee: The monitoring fee of each package listed below are:

Secure: $29.99 monthly

Connect: $39.99 monthly

Control: $44.99 monthly

Command: $54.99 monthly

Packages: Alarmforce offers four packages with different sets of equipment. Here’s how they compare:

alarmforce security pricing chart

Add-ons are available as added purchase.

Security Equipment review

Review of their Security System lineup and Sensors

Alarmforce equipment is manufactured, maintained and monitored by the company. For each of the 4 available plans, here’s what is available.

alarmforce-equipmemt

 

Essentials:  They offer all the standard home security equipment, additional equipment comes with a higher package and also as an added purchase.

How to get this system installed

They are not a DIY home security system.  Having an Alarmforce system installed in your home can be achieved in three easy steps

  1. Call for a free personalized quote
  2. Fix a convenient date to have the professional install the system
  3. Have the system installed and running.

 

History of company

A look down Cherry Lane

Alarmforce is a Canadian alarm security company founded in 1988. It’s predominantly a Canada company with United State making less than 30% of its over 300,000 customer base. Its main headquarter is in Toronto, Canada while its United states headquarter is in North Florida.

What makes them unique

What makes them different?

Introduced in 1991, the two-way voice monitoring technology is a key feature of Alarmforce service. With this feature once your alarm system is triggered, it sends a call signal to the monitoring center which responds via voice to either scare away the intruder or monitors the current emergency so as to offer an informed notification to the authorities.

Customer Support

How good will they treat you once you sign up?

When you need to contact Alarmforce customer support, they are available through a variety of channels including

Chat support: Alarmforce has live chat support available on their website to attend to queries.

Tech support: A dedicated line for tech support available on 877-267-2004. They can also be easily reached via email at techsupport@alarmforce.com

Customer support: for other queries and complaint, the customer care center can be reached on 866-267-2055 or via mail on customerservice@alarmforce.com

FAQ: An FAQ page is readily available on their responsive web page

Conclusion:

With full cellular monitoring and a two-way voice monitoring technology, it’s safe to say Alarmforce is a force worth considering in the alarm industry. They offer good service at a right cost, but consumers often complain of their contract policy. Be sure to find out any gray areas before committing to the 36 months contract which is automatically renewed if not cancel before the last 30 days. [frontpage_news widget=”4288″ name=”Trending Articles”]

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