Livewatch Security Reviews

Livewatch Security Reviews

Is their DIY Home Security System any Good?

Last updated: June 1st, 2017.  A quick way to grow a Home Security company these days is by pre-activating the equipment (typically GE) and shipping it out to the new customer.  Why is that?  Then they can advertise Nationwide and save costs on a technician going to your house to install it.  Easier and more efficient for the company to grow and typically those savings get passed on to you, but not with LiveWatch.

With that being said, let's take a look into the good and bad of a Livewatch security system:



  • Way too high starting costs
  • Nothing special or unique about them
  • Average equipment
  • Basic home automation
  • Not enough equipment in packages to cover the average home
  • Re-branding from SafeMart making it confusing who is providing the monitoring service


livewatch prices

What's LiveWatch Security Going to Cost?

Higher upfront costs but a mid-range monitoring rate.

So yeah, installation is 'free' (because you do it yourself) and they make sure you know about that.  But what they don't tell you about is their shipping and other hidden costs.

Upfront Costs - This ones gonna hurt!  Expect $300-400 for shipping + activation.  This is very expensive when their monitoring is still equal to other companies.  They hit you hard with activation fee.  If you want to truly save money on a DIY system check out Link Interactive who has the same Orange and Blue colors as Livewatch or Protect America.

Monthly Prices - The monitoring fees.  They have 3 different packages from basic to home automation.

  • $29.95 / mobile pro.  Practical for most people.  Careful though, you will get hit with a shipping and activation fee.
  • $39.95 / total home.  Get Free shipping with this one but not too many upgrades to warrant an additional $10/mo.
  • $49.95 - Total Home.  This is their automation package.  For the same price you might as well get ADT Pulse that has much better equipment and costs less money upfront.

Livewatch monitoring plans

Security Equipment review

Livewatch Security System reviews

Nothing to brag about here.  GE sensors and a new touchscreen package.

IQ 2.0 security system plug and protect basic system

Their standard package comes with a:

  • Panel
  • 2 Window/door sensors
  • Motion sensor
  • Key fob


Their new IQ 2.0 comes with the same equipment but instead of a Simon XT touchpad panel you get a touchscreen one.  For home security cameras, you get 1 free one with the $49/mo. package and anything else will cost you out of pocket on top of the already high $300 starting costs.

TipIf you are looking for the latest gadgets in home security, check out our home page.

History of Company

The Story of how they came to be...

Careful, this one might bring you to tears.

Who, What, When, Where and Why - In 2002 by Chris Johnson.  He noticed there is a difference between seconds and minutes in response time, often a difference between life and death for someone.  Acting on this he teamed up with others in the home security niche and founded LiveWatch.  Their goal is to make it affordable to everyone but our top 3 picks have sadly done a better job at that then them.

Final Verdict on LiveWatch Security / Safemart

So that is everything you need to know about LiveWatch before committing to them.  They aren't a bad security company, just not a great one either.  Nothing stands out from the other 20 of our top 20 home security systems list but they are someone you can trust which is nice.

You may also be interested in LiveWatch vs Frontpoint or Livewatch vs SimpliSafe.

  1. H. Link
    05/12/2017 at 18:38

    Actually, you can cancel at any time. If you cancel prior to the 12 month initial period, you only pay for return shipping and the activation cost (19.95). Also for any time that you've used e.g. you'll pay for however months you've used the service of course.

    • Amy L.
      05/30/2017 at 16:53

      Is this true? Very good to know. I have been debating on services and one of the biggest drawbacks for me was that I had to pay a cancellation fee if things didn't work out. I am going to give Livewatch a call tomorrow and see about this. Thank you for letting everyone know. I would not have known otherwise.

  2. Jeffry Roberto
    04/24/2017 at 17:20

    Livewatch Security is one that I had thought about for months. I was almost content with going with one of the bigger names but their prices were good and the lack of a long contract appealed to my needs. Great review! I think I will call them tomorrow and see what I can get!

    • Victor
      05/04/2017 at 17:22

      Come back and share. I would like to get some recent feedback on the company. I am not sure if I want to go with them or ADT (which costs more for me). I know my wife wants me to get it before summer is here as we are going on a 3 week vacation.

  3. Kyle
    10/21/2016 at 16:12

    Livewatch stands out from other home security system in three areas. Firstly, they are touted to have the fastest response time of alarm systems in the world. Secondly, their minimum contract length is 1 year compares to 5 years for some. Thirdly, they offer a zero cancellation fee. If you cancel and return your system in the first year you can get your money back. That's why I use Livewatch.

    • 10/24/2016 at 08:36

      Thanks Kyle. All sounds good except the money back. They do offer a 'free trial' (as every company HAS to give you the right of recision of up to 7 days, some choose to do it longer like Frontpoint who has a 30 day trial). They won't refund you your monitoring or shipping costs if you cancel up to a year. However, they may not charge an additional cancellation fee which is a great benefit, you are right.

  4. Ash
    09/01/2016 at 15:53

    I just ordered the system and shipping was free and they did Fedex Priority Overnight for free!

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