SimpliSafe vs Frontpoint: Comprehensive Comparison

Introduction to Frontpoint and SimpliSafe

If you’re comparing home security options, the question “frontpoint vs simplisafe” comes up a lot — and for good reason. Both Frontpoint and SimpliSafe are popular DIY-friendly home security systems, but they target slightly different buyers. This introduction gives you a quick snapshot of each company and what to expect from this comparison.

• SimpliSafe is built around ease, affordability, and flexibility. It’s known for simple, wireless equipment, fast DIY setup, and monitoring options that range from fully professional to lower-cost or even self‑monitored plans — a good match if you want control over monthly costs and don’t want a long-term commitment.

• Frontpoint positions itself as a higher-touch DIY system with stronger emphasis on customer service and smart‑home features. Frontpoint tends to appeal to buyers who value responsive support, broader automation/integration options, and a more traditional monitoring experience, even if that can mean higher ongoing costs.

Both systems share important strengths: easy DIY installation, smartphone control, and options for professional monitoring. They differ mainly on pricing structure, contract flexibility, advanced automation, and customer‑support experience — tradeoffs we’ll unpack in the sections ahead. For a closer look at how Frontpoint stacks up on equipment cost and ongoing fees, see this Frontpoint pricing guide: Frontpoint home security system cost & pricing.

One other technical point to keep in mind: both brands rely on cellular and internet connections for reliable monitoring and camera uploads. If you’re weighing connectivity options, this primer on landline vs cellular monitoring explains why cellular backup is important for modern systems.

Next up, we’ll highlight the core features both systems share so you can see where they overlap before we dig into the key differences.

Shared Features of Both Systems

When weighing frontpoint vs simplisafe, it helps to start with what both systems do the same well. Despite their differences, Frontpoint and SimpliSafe share a number of core strengths that make them reliable choices for modern home security systems.

• DIY installation made easy. Both brands emphasize simple, user‑friendly installation: most sensors are wireless, peel‑and‑stick, and pre‑paired or easy to link via the hub and app. That makes either system a good fit if you want to avoid professional installers and move the system between homes.

• Professional monitoring (and local alarm options). Each company offers 24/7 professional monitoring as an option, so you can have trained operators contact emergency services if an alarm is triggered. At the same time, both systems let you keep basic local alarms working without a monitoring plan — useful if you prefer self‑monitoring.

• Cellular backup and reliable connectivity. Modern alarm systems depend on internet and cellular connections to send alerts and stream video. Both Frontpoint and SimpliSafe include cellular backup on monitored accounts to reduce the risk of service interruption. If you want a deeper look at connectivity options, see our guide on landline vs cellular monitoring.

• Mobile app control and remote access. You can arm/disarm systems, view cameras, and get push notifications on iOS and Android apps from both companies. That remote access is standard across DIY systems today and is central to how people interact with their smart security gear.

• Support for smart home devices. Both systems support smart‑home features such as voice assistants, smart locks, lights, and thermostats — enabling automations like arming on a schedule or turning lights on when a camera detects motion. The degree of integration and available third‑party devices varies, but both provide a foundation for basic home automation.

• Expandable equipment lineups. Frontpoint and SimpliSafe sell starter kits and let you add sensors, cameras, and environmental devices (smoke, CO, water) as needs change. That modular approach makes either system scalable whether you’re protecting an apartment or a multi‑room house.

• Customer support resources. Both brands maintain customer support channels (help centers, phone support, and online resources). Response times and quality differ between providers (we cover that in the customer support section), but customers can generally get setup help and troubleshooting without needing a pro installer.

What this means for you: choosing between Frontpoint and SimpliSafe often comes down to the details — pricing, contract flexibility, how deep you want your smart‑home integrations, and which company’s app and support you prefer. Next, we’ll dig into the key differences so you can see where those details matter most.

Key Differences Between Frontpoint and SimpliSafe

When comparing Frontpoint vs SimpliSafe, the biggest decision drivers are pricing, contracts, and monitoring options. Both brands offer solid equipment and DIY installation, but they take different approaches to how you pay and how the system is monitored. Below are the core differences to consider when choosing a system.

• Pricing approach

• SimpliSafe is positioned as the more budget‑friendly option. It typically offers lower ongoing monitoring fees and more affordable entry points, making it a better fit if monthly cost is a priority.

• Frontpoint tends to be a more premium option with higher monthly monitoring and higher equipment costs in many cases. If you value extra features and concierge‑style support, you may pay more for Frontpoint.

• Contracts and cancellation

• SimpliSafe emphasizes flexibility: it commonly offers month‑to‑month monitoring with no long‑term commitment and fewer cancellation penalties on standard plans.

• Frontpoint historically has required longer commitments or has early termination provisions on some plans. That can make Frontpoint less flexible if you expect to move or want the option to cancel without fees—check the current terms before you buy.

• Monitoring options (self‑monitoring vs professional)

• A major distinction is self‑monitoring: SimpliSafe supports self‑monitoring or lower‑cost tiers that let you handle alerts yourself, as well as paid professional monitoring tiers for hands‑off protection.

• Frontpoint is focused on professional monitoring and does not generally offer a self‑monitoring path. If you want guaranteed, operator‑led responses (and features attached to those plans), Frontpoint is geared to that model.

• What you get from monitoring

• Frontpoint typically bundles features like automated system health checks, crash & smash protection, and a streamlined professional monitoring experience.

• SimpliSafe uses a tiered monitoring model where advanced services (video verification, agent intervention, cloud video storage) are available at higher tiers — giving you the choice of which capabilities to pay for.

• Cancellation fees and trials

• SimpliSafe is usually more forgiving around cancellations on month‑to‑month plans and often provides money‑back guarantees or trial periods.

• Frontpoint may offer risk‑free trials but can include early termination fees on longer contracts; read the fine print and ask about trial terms before signing.

• How connectivity affects monitoring

• Both vendors rely on internet and cellular connectivity for reliable alerts and video. If connectivity reliability is a concern at your address, review options for cellular backup and consult our guide on landline vs cellular monitoring to understand why cellular backup matters.

Pricing quick‑look: use the tables below to compare upfront and monthly costs for each brand and see which plan structure suits your budget and desired features.

Which choice is right for you?

• Choose SimpliSafe if you want lower monthly fees, the ability to self‑monitor, and flexible month‑to‑month terms.
• Choose Frontpoint if you prefer a more full‑service, professionally monitored experience and are comfortable with higher ongoing costs and longer contract commitments.

For specifics on Frontpoint’s equipment and fee structure, see this Frontpoint pricing guide: Frontpoint home security system cost & pricing. Always confirm current contract terms and trial periods before purchasing — providers change plans and promotions regularly.

Installation Process of Both Systems

When deciding between Frontpoint vs SimpliSafe, installation is one of the easiest ways to narrow the field. Both systems are designed for DIY installation, but they take slightly different approaches when it comes to setup, camera wiring, and professional installation options. Below is a practical look at the installation experience so you can pick the route that fits your comfort level.

What to expect from DIY installation

• Simple, wireless sensors: Both brands use mostly wireless, battery‑powered sensors with peel‑and‑stick mounts. That makes placement quick and non‑invasive for renters and homeowners alike.
• Pre‑paired or easy pairing: SimpliSafe sensors typically pair automatically once you power the base station and activate sensors. Frontpoint units often come pre‑programmed to the hub, so adding devices is generally straightforward.
• App‑guided setup: Each system walks you through setup in its mobile app — arming zones, naming sensors, and connecting cameras. If you can follow in‑app prompts, you can have a basic system running in under an hour in many homes.
• Cameras and doorbells can be more involved: While indoor cameras usually plug into power and connect over Wi‑Fi, outdoor cameras and video doorbells can require more planning (mounting, power, and weatherproofing). If you have complex camera locations, expect more time and tools.

When professional installation makes sense

• Wired installations or larger homes: If you have hardwired sensors, need multiple cameras with wired power or PoE, or want tidy cable runs through walls, professional installation can save time and ensure clean, reliable installs.
• Complex smart‑home integration: For advanced Z‑Wave or third‑party automation setups, a pro can help avoid pairing conflicts and get automations running smoothly.
• Peace of mind: A professional install ensures everything is tested and monitored correctly, which some buyers prefer even with DIY‑friendly systems.

How the two brands handle pro installation

• SimpliSafe offers a professional installation option that uses company‑trained technicians. This can be a good pick if you want the simplicity of SimpliSafe’s gear but prefer hands‑off setup.
• Frontpoint supports pro installs as well, but typically works with third‑party contractors. That can affect scheduling and the exact scope of on‑site services, so confirm details before booking.

Practical tips before you start

• Place hubs/controllers in a central location with good Wi‑Fi coverage and cellular signal (both systems use internet and cellular backup for reliability — if you’re unsure about connectivity at your home, read our guide on landline vs cellular monitoring to understand options).
• Test sensor locations before sticking them permanently (use the adhesive for temporary placement until you confirm coverage).
• For camera planning, map sightlines, power availability, and Wi‑Fi strength — poor signal is the most common cause of installation headaches.

Which installation route is right for you?

• Pick DIY installation if you want lower upfront cost, flexibility to move the system, and a fast, simple setup.
• Choose professional installation if you have wired systems, complex camera needs, or want a fully tested system installed for you.

Next, we’ll compare how each company packages monitoring and what plan choices mean for ongoing support and features.

Monitoring Plans Overview

Monitoring is a core difference in the frontpoint vs simplisafe decision. This section explains how each provider structures its monitoring plans, what features are commonly included, and how to use the pricing tables below to pick the right plan for your needs.

How to read the plan tables

• Look first at whether a plan includes 24/7 professional monitoring or allows self‑monitoring. Self‑monitoring lowers ongoing cost but puts response responsibility on you.
• Check included features: video storage / cloud clips, video verification / agent intervention, environmental monitoring (smoke, CO, water), crash & smash protection, and automated system checks.
• Note connectivity: all monitored plans should include cellular backup to keep alerts flowing if your internet drops — see our guide on landline vs cellular monitoring for why that matters.
• Compare cancellation/contract terms and any trial periods or money‑back guarantees before committing.

SimpliSafe monitoring at a glance

• SimpliSafe uses a tiered model that ranges from no‑frills self‑monitoring up to premium plans that add video verification and agent intervention. This lets you pick only the services you want and keep monthly costs down if you don’t need advanced features.
• If you prefer flexibility — the ability to switch off professional monitoring or move between tiers — SimpliSafe’s structure tends to be more forgiving.

Frontpoint monitoring at a glance

• Frontpoint emphasizes a professional monitoring experience with features like automated system health checks, crash & smash protection, and streamlined plan options. It’s oriented toward customers who want a full‑service approach and consistent operator response.
• Frontpoint plans are built around professional monitoring rather than self‑monitoring, so they may feel more “hands‑off” but typically come with fewer low‑cost, self‑managed choices.

Which option is best for you?

• Choose SimpliSafe if you want flexible plan tiers, the option to self‑monitor, and lower‑entry monitoring choices that scale up only when you need extra features.
• Choose Frontpoint if you prefer a single, professional monitoring experience with features like crash & smash protection and automated system checks, and you value a hands‑off, full‑service arrangement.

For more detail on Frontpoint’s pricing structure and what to expect from their plans, see this Frontpoint pricing guide: Frontpoint home security system cost & pricing.

App Functionality and User Experience

The mobile app is the primary way most people interact with a modern home security system, so app quality is a major factor in the frontpoint vs simplisafe decision. Both companies provide full-featured apps, but they target slightly different users: SimpliSafe focuses on a clean, easy app experience for casual users, while Frontpoint offers a more feature‑rich app for customers who want deeper smart‑home control.

Core controls and day‑to‑day use

• Both the SimpliSafe app and the Frontpoint app let you arm/disarm, view live camera feeds, receive push notifications, and control connected devices (locks, lights, thermostats).
• In practice, SimpliSafe’s app is often praised for simplicity and intuitive menus — a good fit if you want fast access to the essentials without extra configuration.
• Frontpoint’s app exposes more advanced controls (device automations, multiple user codes, system checks) that are useful if you’re building a larger smart home setup.

Video, alerts and history

• Live streaming, motion clips, and cloud video history are supported by both apps, but cloud storage and advanced video features (video verification, extended clip retention) are tied to monitoring tiers — check your plan before assuming access.
• Push notifications and motion alerts are standard; if you rely on timely camera clips, plan for robust internet and cellular backup to avoid missed events (see our guide on landline vs cellular monitoring for more on connectivity).

Smart‑home integrations and automations

• Frontpoint generally offers broader third‑party integrations and more granular automation options (Z‑Wave devices, voice assistant routines), making it stronger for users who want complex scenes and integrations.
• SimpliSafe covers the most common integrations and is simpler to link to voice assistants and a handful of smart devices — ideal if you want reliable automation without heavy setup.

Reliability, speed and app ratings

• Users tend to rate the SimpliSafe app slightly higher for polish and ease of use, while the Frontpoint app scores well for functionality and depth. Both apps iterate frequently, so performance can improve over time.
• Real‑world reliability often comes down to your home network and whether the system has cellular backup; poor Wi‑Fi is the top cause of app lag or failed uploads.

Security and multi‑user access

• Both platforms support multiple users and basic account security (two‑factor options vary by provider). Frontpoint makes it easy to manage unique user codes and permissions, which helps if you want distinct access for family members or contractors.

Which app is right for you?

• Choose SimpliSafe if you want a clean, user‑friendly app with fast access to essentials and fewer menus to navigate — great for first‑time buyers and renters.
• Choose Frontpoint if you need advanced automations, broader smart‑home integrations, and multi‑user management, and you don’t mind a slightly steeper learning curve.

Bottom line: both apps will let you monitor and control your system on the go — the best choice depends on whether you prioritize ease of use (SimpliSafe) or feature depth and automation (Frontpoint). Next we’ll look at the strengths and weaknesses of each system to help you decide which matches your priorities.

Pros and Cons of Each System

Below is a concise look at the main pros and cons for SimpliSafe and Frontpoint so you can quickly see strengths and trade‑offs when comparing frontpoint vs simplisafe.

Who each system suits best

• Pick SimpliSafe if you want flexibility, lower monthly costs, and the option to self‑monitor. It’s a strong choice for renters, budget‑conscious buyers, and users who prioritize a polished, easy‑to‑use app.
• Pick Frontpoint if you value top‑tier customer support, deeper smart‑home integration, and a full professional monitoring experience. Frontpoint is better for homeowners who want advanced automations and don’t mind paying more for concierge‑style service.

If you want to compare monitoring features and pricing side‑by‑side before deciding, see the Monitoring Plans section above or check Frontpoint’s pricing guide for equipment and plan details: Frontpoint home security system cost & pricing.

Frequently Asked Questions

Q: How does Frontpoint compare to SimpliSafe in terms of pricing?
A: In general, Frontpoint tends to have higher upfront equipment costs and higher monthly monitoring fees, while SimpliSafe is positioned as the more budget‑friendly option with lower ongoing fees and more entry‑level choices. For detailed equipment and plan comparisons, see the Frontpoint pricing guide: Frontpoint home security system cost & pricing.

Q: Is Frontpoint’s customer support better than SimpliSafe’s?
A: Many users report more consistent experiences with Frontpoint’s customer support; Frontpoint often ranks higher for responsiveness and hands‑on assistance. SimpliSafe offers solid support too, but customer reviews are more mixed.

Q: Which home security system is more flexible: Frontpoint or SimpliSafe?
A: SimpliSafe is the more flexible option because it offers month‑to‑month monitoring and self‑monitoring choices. Frontpoint focuses on professional monitoring and historically has required longer commitments for some plans, so it’s less flexible if you want short‑term options.

Q: Can I self‑monitor with Frontpoint?
A: No — Frontpoint is built around professional monitoring and does not typically offer a self‑monitoring option. If self‑monitoring is important to you, SimpliSafe provides that path.

Q: What are the installation options for Frontpoint and SimpliSafe?
A: Both companies support DIY installation (most sensors are wireless and peel‑and‑stick). SimpliSafe also offers in‑house professional installs in many areas; Frontpoint may use third‑party contractors for professional installations. DIY is straightforward for most homeowners and renters.

Q: How does the quality of the mobile app differ between Frontpoint and SimpliSafe?
A: SimpliSafe’s app is widely praised for its simplicity and high user ratings. Frontpoint’s app offers more advanced controls and automation options and scores well for functionality. Choose SimpliSafe for polish and ease of use, or Frontpoint if you want deeper automation features.

Q: Are there any trial periods for trying Frontpoint or SimpliSafe?
A: Yes. SimpliSafe typically offers a money‑back guarantee period, while Frontpoint offers a risk‑free trial window. Exact terms can change, so confirm current trial and return policies before purchasing.

Q: What advantages does Frontpoint have over SimpliSafe?
A: Frontpoint shines in customer service, broader smart‑home integration (Z‑Wave, voice assistants), and a full professional monitoring experience with features like crash & smash protection and automated system checks.

Q: Is it safe to rely on Frontpoint or SimpliSafe as a deterrent against burglars?
A: Yes. Both systems provide visible deterrence (signs, cameras, alarms) and active monitoring options that reduce the likelihood of burglary. No system can guarantee prevention, but properly installed systems do help deter intruders.

Q: How do home automation features compare between Frontpoint and SimpliSafe?
A: Frontpoint typically offers a wider variety of automation products and more advanced automations. SimpliSafe supports common integrations and is simpler to set up but has a smaller smart‑home ecosystem.

Q: What monitoring plans are available through both Frontpoint and SimpliSafe?
A: SimpliSafe provides a range of tiers from self‑monitoring to premium professional plans (letting you pay only for the features you want). Frontpoint focuses on professional monitoring plans with bundled features like system checks and crash & smash protection. See the Monitoring Plans section above for a side‑by‑side overview.

Q: How long are the contracts for Frontpoint and SimpliSafe monitoring services?
A: SimpliSafe generally offers month‑to‑month monitoring with no long‑term contract. Frontpoint may require longer contract terms for certain offers—confirm current contract length and any early termination fees when you sign up.

Q: What is the average monthly cost of monitoring services for Frontpoint and SimpliSafe?
A: Costs vary by plan and promotions. Frontpoint is typically in the mid‑to‑higher range for monthly monitoring, while SimpliSafe offers lower‑cost tiers and self‑monitoring options. Check each provider’s current plan pages for exact pricing.

Q: What equipment warranties are offered by Frontpoint and SimpliSafe?
A: Warranty coverage differs by brand and product; Frontpoint often provides longer equipment warranty periods on some items, while SimpliSafe typically offers shorter standard warranties with options to extend through plans. Verify warranty details when buying.

Q: Are home security systems like Frontpoint and SimpliSafe worth the investment?
A: For most homeowners and renters, professionally monitored or well‑configured self‑monitored systems add meaningful security and peace of mind. Visible systems deter burglaries and provide rapid response options — weigh ongoing monitoring costs against how much value you place on hands‑off protection.

If you have a specific question about monitoring features, contract length, or app capabilities, ask below or see the detailed Monitoring Plans and App Functionality sections earlier in this guide. For connectivity considerations (why cellular backup matters), read our landline vs cellular monitoring guide.

Final Recommendations and Conclusion

After evaluating features, monitoring, installation, app experience, and customer support, here are the final thoughts to help you choose between Frontpoint vs SimpliSafe.

Quick summary

• SimpliSafe is the better fit for most buyers who want lower ongoing costs, flexible monitoring (including self‑monitoring), easy DIY setup, and a polished mobile app. It’s a strong value choice for renters, first‑time buyers, and anyone who prefers month‑to‑month flexibility.
• Frontpoint is the better fit for users who prioritize white‑glove customer support, deeper smart‑home integrations, and a full professional‑monitoring experience. It suits homeowners with larger smart homes or those who want more advanced automations and service‑oriented support.

Why pick SimpliSafe

• Best if you want affordability and flexibility — multiple monitoring tiers and the option to self‑monitor let you control ongoing costs.
• Best if you value simplicity — straightforward DIY installation and a highly rated app make day‑to‑day use easy.
• Recommended for renters, budget‑focused buyers, or those who want to scale features selectively.

Why pick Frontpoint

• Best if you want hands‑on support and advanced automations — Frontpoint’s customer service and broader integrations (Z‑Wave, voice assistants) are strong selling points.
• Best if you prefer a professional monitoring‑first experience with features like crash & smash protection and automated system checks.
• Recommended for homeowners with complex smart homes or those who place a premium on customer support.

Practical buying tips

• Confirm the monitoring model you want up front: self‑monitoring vs. professional monitoring affects monthly cost and app features.
• Check contract/trial terms and warranty differences before you buy; SimpliSafe and Frontpoint offer trial/return windows that let you test the system risk‑free.
• If connectivity is a concern, ensure your system has cellular backup — see our guide on landline vs cellular monitoring for why that matters.
• For detailed equipment and plan comparisons, review Frontpoint’s pricing guide here: Frontpoint home security system cost & pricing.

Final recommendation

• If you want the best combination of price, ease of use, and flexible monitoring, go with SimpliSafe.
• If customer support, full professional monitoring, and advanced smart‑home control are your top priorities and you’re willing to pay a bit more, choose Frontpoint.

Both are reputable DIY‑friendly systems — pick the one whose trade‑offs match your budget, technical comfort, and how hands‑on you want to be with monitoring and automation.

William Eames

William is a tech buff and former corporate security officer turned cybercrime analyst. Computers have few secrets left for him, but home security and alarm systems… Well, those have plenty of secrets for their users, which William is now uncovering and explaining. His articles on home security helped many people take the matter seriously, invest in highly performing systems, and avoid becoming victims of burglaries.