Is the Latest the Greatest?
Arguably one of the youngest Alarm Company around, Alliance Security offers very elaborate security packages which cuts across different level of security needs and individuals. Partnering with Monitronics in 2008 and 2GIG in 2011, two well-known professional security companies involved in providing monitoring services and production of sophisticated alarm equipment respectively, Alliance security offer extremely fast responses with their monitoring via Monitronics while offering its users quality equipment that are recent and technologically advanced.
A look at the good and bad
Pros
- Wide range of security package to choose from
- Quality installation and maintenance
- $500 money back in the case of a successful burglary
- Home automation
- Crash and smash protection
Cons
- High monitoring cost
- No BBB accreditation
- No DIY installation
Quick facts about Alliance security
| Founded: | 2003 |
| Headquarters: | Cranston, Rhodes Island |
| Standard Sensors: | Yes |
| Touchscreen Panel : | Yes |
| Key Remote (On/Off) Fob: | No |
| C02, Fire and Flood Sensors: | Yes |
| Mobile & Tablet Control: | Yes |
| Cameras: | Yes |
| Z-Wave: | Yes |
| Advanced Features: | Yes |
| Monthly: | Starts from $48.99 |
| Equipment: | Advanced |
| 24/7 Monitoring | Yes |
| Smoke, C02 & Flood: | Yes |
| Customer Rating: | 4 of 5 |
| Support Rating: | 3 of 5 |
| Equipment Rating: | 4 of 5 |
| BBB: | suspended |
A look into how much a Alliance security system costs
The distinguishing feature of Alliance security lies in its numerous packages available for different group of individuals including, the elderly, single parents and techies. These packages although relatively similar give each customer a choice regarding which matches his security need. The most popular of the packages is Mobile control. They offer a mobile app powered by Alarm.com on all their packages. Added purchases are available where a particular package doesn’t cover what the customer has in mind.
- Simple to set up. Easy to recharge - Charge your wireless video doorbell quickly and easily for a long-lasting charge.
- Coverage for every corner - Fast, wire-free setup (no wiring required), delivers increased installation flexibility to...
- See more at your front door - See a person from head to toe or a package on the ground with 180-degree wide field view...
The seven packages available are:
- Suburban lifestyle
| Equipment | Services | Add-Ons |
| color touchscreen panel 3 points of entry 1 motion detector* 1 Firefighter smoke communicator 1 key fob remote control cellular communication battery backup yard sign window stickers |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
- Senior living package
| Equipment | Services | Add-Ons |
| · Color 2Gig touchscreen
· 3 points of entry sensors · 1 motion detector* (glass break sensor can be substituted by request) · 1 Fire Fighter smoke communicator · 1 H.E.L.P. remote control · Yard sign · Window stickers |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
- Techie package
| Equipment | Services | Add-Ons |
| · Color 2Gig touchscreen
· 2 points of entry sensors · 1 motion detector* (glass break sensor can be substituted by request) · 1 Fire Fighter smoke communicator · Smart thermostat or 2 appliance modules · Yard sign · Window stickers |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
- Single parent package
| Equipment | Services | Add-Ons |
| · Color 2Gig touchscreen
· 3 points of entry sensors · 1 motion detector* (glass break sensor can be substituted by request) · 1 Fire Fighter smoke communicator · 1 key fob remote control · Cellular communication · Battery backup · Yard sign · Window stickers |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
- Secure vision package
| Equipment | Services | Add-Ons |
| · Color 2Gig touchscreen
· 3 points of entry sensors · 1 motion detector* (glass break sensor can be substituted by request) · 1 Fire Fighter smoke communicator · 1 key fob remote control · Video camera · Yard sign · Window stickers · Features: · Video streaming |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
- Home control package
| Equipment | Services | Add-Ons |
| · Color 2Gig touchscreen
· 2 points of entry sensors · 1 motion detector* (glass break sensor can be substituted by request) · 1 “Fire Fighter” smoke communicator · 1 Smart thermostat or 2 Appliance modules · 1 Powered door lock · Yard sign · Window stickers |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
- Secure mobile package
| Equipment | Services | Add-Ons |
| · Color 2Gig touchscreen
· 3 points of entry sensors · 1 motion detector* (glass break sensor can be substituted by request) · 1 “Fire Fighter” smoke communicator · 1 key fob remote control · Yard sign · Window stickers |
24/7/365 monitoring mobile app real-time mobile alerts severe weather warnings two-way voice communication crash and smash protection $500 deduction coverage 1 hour installation window |
powered door locks smart thermostat light control module video monitoring |
How does one install the alarm system?
Alliance security offers its customers free professional installation with zero activation fee and no other hidden charge. Having the company alarm system installed involves:
- Calling for a free personalized quote
- Signing up for a particular package
- Fixing a convenient date to have the professional install the system
- Installation proper.
They do not Offer DIY installation on their security system.
What makes them special?
Alliance security has a lot of unique features that sets it apart from the competition. A key feature is its wide range of packages to choose from. Their partnership with monitronics and 2GIG makes for a professional approach to equipment and monitoring. They also offer a $500 reimbursement should they be an experience of a break-in while protecting your home with Alliance Security. Them, along with Frontpoint Security have a shorter history compared to other security companies. This can be a good or bad thing, a nice track record like the century of business ADT has can be a big deal to some.
A look into how they treat their customers
When you need to contact alliance security. They can easily be reached through this portal:
Phone: 877-746-2559
There is no live chat support. They have an online form if you need to send a message.
Conclusion:
Alliance security in partnership with Monitronics and 2GIG offers a wide range of packages to choose from. You can easily contact their customer service helpline if in case of a query or complaint.
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William is a tech buff and former corporate security officer turned cybercrime analyst. Computers have few secrets left for him, but home security and alarm systems… Well, those have plenty of secrets for their users, which William is now uncovering and explaining. His articles on home security helped many people take the matter seriously, invest in highly performing systems, and avoid becoming victims of burglaries.
Last update on 2023-05-14 at 03:33 / Affiliate links / Images from Amazon Product Advertising API
smith Oliver says
I was quite new to these things when I first got the alliance security service. I subscribed for the Senior living package and I got a color 2Gig touchscreen, 3 points of entry sensor, a glass break sensor, a Fire Fighter smoke communicator, and a H.E.L.P. remote control. All these were like the major things I needed then and I was okay with it. No activation fee and unnecessary hid charges! And their customer support are always there to help you fix anything.
Reid says
Alliance aka ‘average’ in my books. It’s going to take a lot more than offering average equipment with average prices to stay alive in this cut throat industry. With the top dogs innovating in home automation and security cameras it amazes me people still sign up and fork out money to these small security dealers that can’t provide any of this equipment.
Not saying anything particularly bad for Alliance. Just that I want the best and Alliance will always only be able to afford what came out 5 years ago which is the 2gig panel they are offering. You want good? Get with Vivint Sky, Nest protect or ADT Pulse to stay ahead in this game.
Bauman Tina says
Fast and efficient. Was able to come early even with the snow and ice. Highly recommend for services. Thanks.
Paige says
How long did it take? I am on a very tight schedule. Both myself and my husband work full time and we are both gone from 8AM till after 5PM and most places won’t come that late to install. We have weekends but most places don’t seem to offer weekend installation.
Barb Dobbs says
Hey Paige –
When I had my system installed it took about an hour and a half. The guy who did it said that most of the time it takes about 45 minutes but he ran into a few issue with mine. I think it depends on your house and where you live but they should be able to give you an estimate over the phone.
Mia Thomas says
Jose Gonzalez was my alarm installer for alliance security, he was professional, as well as very friendly and informative. I would highly recommend him to anyone. His customer service skills were outstanding, he showed me all my options and available products.
Rhonda Rynis says
The sales rep tried to push it through my sons name and social since I didn’t qualify. Pretty sketchy, guess they’ll do anything for a sale.
Kathy says
Are you sure that they weren’t just trying to help you out? How old is your son? I never heard of this happening before but I am sure they were only looking to help you out. Security in this day and age is everything. You don’t want to risk something happening. Yes, they likely did want the sale but I am sure they wanted you to have security more.
Chris Campbell says
I switched off of Alliance that way I could move without worrying about paying a hefty $1000+ cancellation fee (for out of state). When I had them they were good, no complaints there although as this website states there are better security systems out there just do your research.
Andy says
Alliance doesn’t stand out from the rest of the competition in either good or bad ways. That’s my take — all around average!
Scott Van says
Good and easy to understand equipment and fast install. Adam was friendly and knowledgeable and worked with me to make sure my needs were met.
Just wish I could bypass a zone easier and I could have more voice options built in the panel for announcements.
Joy says
Alliance security is the best Security company I have ever experienced. The field service professional that installed my alarm system was very professional, knowledgeable and patient. I havent had any problems since. I would definitely recommend this security company for safety purposes. They are awesome!!!
Eunice says
Alliance provided me with the best service. They were very helpful and went the extra mile to make sure I was happy with my equipment and very friendly. I am very happy with my service.
Shella Wen says
Highly recommendable, Installation was thorough and painless. Was explained everything in detail and recommended what was best for our family and our home. Can’t get any easier! Thank you.