Is the Latest the Greatest?

Arguably one of the youngest Alarm Company around, Alliance Security offers very elaborate security packages which cuts across different level of security needs and individuals. Partnering with Monitronics in 2008 and 2GIG in 2011, two well-known professional security companies involved in providing monitoring services and production of sophisticated alarm equipment respectively, Alliance security offer extremely fast responses with their monitoring via Monitronics while offering its users quality equipment that are recent and technologically advanced.

A look at the good and bad

Pros
  • Wide range of security package to choose from
  • Quality installation and maintenance
  • $500 money back in the case of a successful burglary
  • Home automation
  • Crash and smash protection

 

Cons
  • High monitoring cost
  • No BBB accreditation
  • No DIY installation

 

Quick facts about Alliance security

Founded: 2003
Headquarters: Cranston, Rhodes Island
Standard Sensors: Yes
Touchscreen Panel : Yes
Key Remote (On/Off) Fob: No
C02, Fire and Flood Sensors: Yes
Mobile & Tablet Control: Yes
Cameras: Yes
Z-Wave: Yes
Advanced Features: Yes
Monthly: Starts from $48.99
Equipment: Advanced
24/7 Monitoring Yes
Smoke, C02 & Flood: Yes
Customer Rating: 4 of 5
Support Rating: 3 of 5
Equipment Rating: 4 of 5
BBB: suspended

 

Price and packages

A look into how much a Alliance security system costs

The distinguishing feature of Alliance security lies in its numerous packages available for different group of individuals including, the elderly, single parents and techies.  These packages although relatively similar give each customer a choice regarding which matches his security need. The most popular of the packages is Mobile control.  They offer a mobile app powered by Alarm.com on all their packages.  Added purchases are available where a particular package doesn’t cover what the customer has in mind.

 alliance basic security package

The seven packages available are:

  1. Suburban lifestyle
Equipment Services Add-Ons
color touchscreen panel
3 points of entry
1 motion detector*
1 Firefighter smoke communicator
1 key fob remote control
cellular communication
battery backup
yard sign
window stickers
24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

 

  1. Senior living package
Equipment Services Add-Ons
·        Color 2Gig touchscreen

·        3 points of entry sensors

·        1 motion detector* (glass break sensor can be substituted by request)

·        1 Fire Fighter smoke communicator

·        1 H.E.L.P. remote control

·        Yard sign

·        Window stickers

24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

 

  1. Techie package
Equipment Services Add-Ons
·        Color 2Gig touchscreen

·        2 points of entry sensors

·        1 motion detector* (glass break sensor can be substituted by request)

·        1 Fire Fighter smoke communicator

·        Smart thermostat or 2 appliance modules

·        Yard sign

·        Window stickers

24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

 

  1. Single parent package
Equipment Services Add-Ons
·        Color 2Gig touchscreen

·        3 points of entry sensors

·        1 motion detector* (glass break sensor can be substituted by request)

·        1 Fire Fighter smoke communicator

·        1 key fob remote control

·        Cellular communication

·        Battery backup

·        Yard sign

·        Window stickers

24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

 

  1. Secure vision package
Equipment Services Add-Ons
·        Color 2Gig touchscreen

·        3 points of entry sensors

·        1 motion detector* (glass break sensor can be substituted by request)

·        1 Fire Fighter smoke communicator

·        1 key fob remote control

·        Video camera

·        Yard sign

·        Window stickers

·        Features:

·        Video streaming

24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

 

  1. Home control package
Equipment Services Add-Ons
·        Color 2Gig touchscreen

·        2 points of entry sensors

·        1 motion detector* (glass break sensor can be substituted by request)

·        1 “Fire Fighter” smoke communicator

·        1 Smart thermostat or 2 Appliance modules

·        1 Powered door lock

·        Yard sign

·        Window stickers

24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

 

  1. Secure mobile package
Equipment Services Add-Ons
·        Color 2Gig touchscreen

·        3 points of entry sensors

·        1 motion detector* (glass break sensor can be substituted by request)

·        1 “Fire Fighter” smoke communicator

·        1 key fob remote control

·        Yard sign

·        Window stickers

24/7/365 monitoring
mobile app
real-time mobile alerts
severe weather warnings
two-way voice communication
crash and smash protection
$500 deduction coverage
1 hour installation window
powered door locks
smart thermostat
light control module
video monitoring

Installation Process

How does one install the alarm system?

Alliance security offers its customers free professional installation with zero activation fee and no other hidden charge. Having the company alarm system installed involves:

  1. Calling for a free personalized quote
  2. Signing up for a particular package
  3. Fixing a convenient date to have the professional install the system
  4. Installation proper.

They do not Offer DIY installation on their security system.

What makes them special?

Alliance security has a lot of unique features that sets it apart from the competition. A key feature is its wide range of packages to choose from. Their partnership with monitronics and 2GIG makes for a professional approach to equipment and monitoring. They also offer a $500 reimbursement should they be an experience of a break-in while protecting your home with Alliance Security.  Them, along with Frontpoint Security have a shorter history compared to other security companies.  This can be a good or bad thing, a nice track record like the century of business ADT has can be a big deal to some.

Customer Support

A look into how they treat their customers

When you need to contact alliance security. They can easily be reached through this portal:

Phone: 877-746-2559

There is no live chat support. They have an online form if you need to send a message.

Conclusion:

Alliance security in partnership with Monitronics and 2GIG offers a wide range of packages to choose from. You can easily contact their customer service helpline if in case of a query or complaint.
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