LiveWatch vs Frontpoint: Compare Security Systems Easily

Introduction to Home Security Systems

If you’re researching livewatch vs frontpoint, you’re looking at two popular options in the DIY and monitored home security systems market. Both brands target homeowners who want modern, wireless systems with smartphone control — but they take different approaches to monitoring, equipment bundles, and customer support. Understanding those differences up front makes it easier to pick the system that fits your budget and priorities.

• LiveWatch is known for flexible monitoring options and an emphasis on self‑service and affordable packages — see more on the company at the LiveWatch overview page.
• Frontpoint positions itself as a more established DIY brand with robust professional monitoring and a wide range of hardware; its pricing and plan structure are frequently updated (useful context is available on Frontpoint pricing and cost pages).

This comparison will walk through the most important decision factors: equipment selection, installation (DIY vs professional), monitoring options, and customer service. We’ll highlight trade‑offs — for example, lower upfront costs vs. deeper feature sets and stronger professional monitoring — and recommend which system fits common user needs (budget DIYers, tech‑savvy owners who self‑monitor, or families who want full professional monitoring).

Next, we’ll summarize each company’s key features so you can get a quick sense of what each system includes before we dive into installation, pricing, and real customer experiences. If you want a broader primer on how these kinds of systems work, check our general guide to home security systems.

Overview of Key Features

When comparing LiveWatch features and Frontpoint features, focus on four core areas: equipment options, monitoring services, mobile/app control & smart‑home integration, and customer support. Below is a concise breakdown of how each company stacks up so you can spot the differences that matter for your home.

What both offer

• Wireless, DIY‑friendly sensor kits (door/window sensors, motion sensors) and optional cameras or video doorbells.
• Mobile control via apps for arming/disarming and receiving alerts — useful if you want to manage your system from a phone or tablet (see more on home security apps in our guide).
• Cellular backup and remote monitoring options, so the system still reports events if your internet goes down.
• Customizable packages that let you scale from a basic starter kit to a more comprehensive system with environmental sensors and cameras.

How LiveWatch stands out

• LiveWatch emphasizes flexible monitoring: options for self‑monitoring plus add‑on professional monitoring tiers, and a user‑focused mobile app for control and notifications. Learn more about LiveWatch on their overview page: LiveWatch security.
• Equipment tends to be positioned for affordability and simple setup — appealing if you want a lower upfront cost and straightforward DIY installation.
• Good for customers who want control over monitoring choices and prefer an inexpensive, app‑driven setup.

How Frontpoint stands out

• Frontpoint features emphasize a broader selection of hardware, preconfigured sensors, and strong customer support. Frontpoint packages typically include more devices in their starter bundles and robust professional monitoring options. For pricing context, see our Frontpoint cost overview: Frontpoint pricing and cost.
• The system is designed for reliable DIY setup but with the feel of professional-grade equipment — good if you want more sensors, consistent monitoring, and a company with a longer market track record.
• Best for homeowners who prioritize professional monitoring and a wider range of device choices.

Monitoring and support — tradeoffs to consider

• If your priority is lowest upfront cost and the ability to self‑monitor via a polished app, LiveWatch often wins on value and flexibility.
• If you want 24/7 professional monitoring, a larger hardware selection, and highly rated customer support, Frontpoint is typically the stronger choice — though that can mean higher monthly fees or larger initial packages.
• Both brands offer customizable systems and integrate with common smart‑home platforms, but the depth of integrations and camera options tends to be broader with Frontpoint.

Who each is best for (quick guide)

• Choose LiveWatch if you want a budget‑friendly, app‑centric system with flexible monitoring choices and easy DIY setup.
• Choose Frontpoint if you want a more complete hardware lineup, strong professional monitoring, and a company known for customer service.

Installation Processes Explained

A major decision when choosing between LiveWatch and Frontpoint is how each system is installed and set up. Both brands cater to the DIY market, but there are practical differences in how their equipment arrives, how much setup work you must do, and when you might want professional help.

How the DIY setup typically works

• Both companies ship wireless kits that are designed for DIY installation — no cutting into walls or complex wiring for most homes.
• Packages usually include a base station (control panel or hub), door/window sensors, at least one motion sensor, and any cameras or extras you ordered.
• Most steps follow the same simple pattern: power the hub, place or mount sensors, connect the hub to your network (Wi‑Fi or cellular backup), pair devices to the hub, and use the mobile app to finish activation and testing.

LiveWatch installation (what to expect)

• LiveWatch systems are often delivered preconfigured and designed to be plug‑and‑play. You typically plug in the base unit, place sensors where you need them, and use the app or activation process provided by the company to get monitoring started.
• That makes LiveWatch installation a good fit if you want minimal setup time and a quick path to self‑monitoring or paid monitoring. Read more about LiveWatch’s offerings on the LiveWatch overview page: LiveWatch security.

Frontpoint installation (what to expect)

• Frontpoint installation also emphasizes easy DIY setup. Frontpoint frequently pre‑programs sensors before shipping, so devices often arrive ready to pair — you mount sensors, power the control hub, call or follow the online activation steps, and then use the Frontpoint mobile app to verify everything.
• The extra hardware choices and larger starter bundles mean you may spend a bit more time placing sensors, but the process is still intended to be user‑friendly for non‑tech installers.

When professional installation makes sense

• If you have a large home, want wired sensors, need complex camera placement, or simply prefer a hands‑off experience, hiring a professional installer (when available) can reduce mistakes and ensure optimal sensor positioning. Note that professional installs add cost and may require scheduling.
• For most renters and typical single‑family homes, the DIY route saves money and gives you full control over placement and configuration.

Practical tips for a smooth setup

• Read the quick start guide first, then plan sensor locations before mounting. Prioritize main entry points and sightlines for cameras.
• Test each sensor during setup and run a full system test in the app to confirm cellular/Wi‑Fi reporting and monitoring activation.
• Change default access codes and enable app‑based two‑factor or passcodes if available.
• Keep spare batteries on hand and check battery levels in the app periodically.
• If your priority is reliable remote video or many smart‑home automations, spend extra time on camera placement and network strength (consider a mesh Wi‑Fi or upgrading your router).

Summary — which installation is right for you

• Choose DIY setup with LiveWatch if you want a fast, low‑friction install and prefer flexible self‑monitoring options.
• Choose Frontpoint if you want a broader hardware selection that’s still DIY‑friendly but may require more setup time to get everything placed and tested.
• Consider professional help if your installation is large, wired, or you want assistance optimizing sensor and camera coverage.

If you want a refresher on basic installation steps and common mistakes to avoid, our general guide to home security systems is a helpful next read.

Pricing Analysis of Plans

When comparing LiveWatch pricing vs Frontpoint pricing, remember you’re balancing two costs: the upfront equipment outlay and the ongoing monthly monitoring (plus any add‑on service fees). Both companies let you build a custom package, so the total cost depends heavily on how many sensors, cameras and automation devices you add — and whether you choose self‑monitoring or 24/7 professional monitoring.

What to watch for

• Upfront vs ongoing: LiveWatch tends to emphasize lower‑cost starter kits and flexible monitoring (appealing if you want lower upfront spend). Frontpoint often includes more hardware in starter bundles and emphasizes professional monitoring, which can increase monthly fees but reduces reliance on self‑monitoring. See LiveWatch details at the LiveWatch overview and Frontpoint cost context at our Frontpoint pricing page.
• Monitoring tiers: Expect several tiers — self‑monitoring, basic professional monitoring, and premium plans with video storage and advanced automation. Video/cloud storage and professional monitoring are the most common sources of recurring fees.
• Hidden or variable charges: Look for activation fees, equipment shipping, professional installation (if you choose it), and early‑termination or equipment‑return rules. Also confirm whether warranties or replacements are included.
• Contracts & flexibility: Contract terms vary. Some plans are month‑to‑month while others may have minimum terms or equipment return requirements if you cancel early. Confirm cancellation policies before signing.
• Financing & discounts: Many vendors offer equipment financing or discounts when you buy bundles. Financing reduces upfront cost but may increase long‑term cost.

Quick cost tradeoffs (at a glance)

• Choose LiveWatch if you want a lower‑cost starter kit and the option to self‑monitor using an app. It’s a good pick for budget‑minded DIYers.
• Choose Frontpoint if you want more included hardware and stronger professional monitoring, and you’re willing to pay higher monthly fees for that service and broader equipment options.

How to use the pricing tables below

• Use the LiveWatch table to compare base kit contents, whether self‑monitoring is available, and common upfront costs.
• Use the Frontpoint table to compare package hardware counts, professional monitoring features, and what’s included in different plan tiers (video, environmental monitoring, etc.).
• Compare total first‑year cost (equipment + 12 months of monitoring) rather than only monthly fees — that gives a clearer picture of value.

If you want help estimating your total cost, start by listing the number of doors, windows, cameras and automation devices you need, then add equipment + the monitoring tier you prefer. For guidance on camera choices and network requirements that affect cost, see our top outdoor cameras guide and our home security systems primer.

Pros and Cons of Each System

Below is a practical breakdown of the main advantages and disadvantages for LiveWatch and Frontpoint. These highlight what customers often praise (and complain about) so you can weigh features against costs and support when choosing between the two.

LiveWatch — strengths and weaknesses

• LiveWatch is frequently cited for affordable starter kits, flexible monitoring options, and a simple mobile app that supports self‑monitoring or paid monitoring. That makes it attractive for budget‑conscious DIYers who want control and low upfront friction.
• Trade‑offs include a smaller equipment selection and fewer advanced integrations than larger competitors; some users note limited support during initial setup compared with bigger brands. See the LiveWatch overview for more details: LiveWatch security.

Frontpoint — strengths and weaknesses

• Frontpoint is widely praised for robust equipment packages, strong customer service, and reliable professional monitoring. If you want more sensors out of the box and broader device choices, Frontpoint usually delivers.
• The trade‑off is higher cost: larger starter bundles and professional monitoring typically mean higher monthly fees or upfront equipment expenses. For plan and cost context, see our Frontpoint pricing overview: Frontpoint pricing and cost.

Which issues matter most?

• If price and flexible self‑monitoring are your priority, LiveWatch advantages make it a strong candidate. Customers who post reviews about LiveWatch commonly praise easy self‑service and simple apps.
• If full professional monitoring, more included hardware, and premium support are important, Frontpoint is likely the better fit — many customer reviews highlight Frontpoint’s responsive support and equipment reliability, even at a higher cost.

Final recommendation (quick)

• Pick LiveWatch for a budget‑friendly, app‑centric option with flexible monitoring.
• Pick Frontpoint for a more complete hardware package and stronger professional monitoring/support, if you’re willing to accept higher fees.

Next, we’ll summarize real customer experiences and support reputation in the Customer Experiences and Reviews section to help validate these pros and cons.

Customer Experiences and Reviews

When comparing LiveWatch reviews and Frontpoint reviews, most real‑world feedback centers on customer service, monitoring reliability, and the mobile app experience. Below is a practical summary of what users commonly praise and complain about, plus tips for how to weigh reviews when choosing a system.

What users commonly praise

• Frontpoint — reviewers often highlight strong customer support, helpful onboarding, and solid equipment quality. Many customers appreciate that starter kits include more sensors and that professional monitoring feels dependable for peace of mind. For plan and value context, see our Frontpoint pricing overview.
• LiveWatch — users like the flexibility (self‑monitoring options), simpler pricing for basic setups, and an easy mobile app for day‑to‑day control. LiveWatch gets credit from budget‑minded DIYers who want control without a heavy monthly commitment; see the LiveWatch overview for details.

Frequent complaints and red flags

• Price and fees — some customers report surprise at add‑on charges for video storage, advanced features, or replacement equipment. Always confirm what cloud/video storage or cellular backup costs are included with your plan.
• App and responsiveness — a portion of reviews mention app lag, delayed notifications, or occasional false alarms. These issues often relate to local Wi‑Fi or cellular conditions as much as to the provider. Our guide to home security apps can help you evaluate mobile experience.
• Installation or setup hiccups — while both brands push DIY installation, some customers needed extra help positioning sensors or pairing devices. If you expect to rely on many cameras/automations, budget time (or professional help) for setup.
• Contract/cancellation concerns — reviewers sometimes call out confusing cancellation or equipment‑return policies. Before you buy, check contract terms, trial periods, and warranty details.

How to interpret review patterns (practical tips)

• Look for recurring themes across multiple reviews rather than single anecdotes — repeated comments about slow support response, frequent false alarms, or reliable monitoring tell you more than isolated praise.
• Pay attention to recent reviews; companies change plans, apps, and support over time. A brand with mixed reviews three years ago might have fixed issues since.
• Check for comments about your specific use case (apartment vs single‑family home, number of cameras, smart‑home integrations). What works well for one homeowner may not for another.

Customer service & monitoring: what matters most

• For many buyers, monitoring response and support availability are the deciding factors. Frontpoint is frequently noted for responsive, structured professional monitoring; LiveWatch is favored by users who want flexible self‑monitoring with an option to add professional monitoring. If monitoring reliability is your priority, factor that into the monthly fee trade‑off.
• Ask any sales rep or check policy pages about average response times, false alarm handling, and whether the company uses in‑house monitoring or third‑party centers.

Bottom line — which reviews should push you one way or the other

• Choose LiveWatch if reviews emphasizing ease of use, flexible self‑monitoring, and lower upfront cost align with your priorities.
• Choose Frontpoint if you value the broader equipment packages, stronger customer support, and reliable professional monitoring, and are willing to pay a bit more for that service.

If you’re undecided, read a mix of recent user reviews and test the mobile app experience where possible before committing — and confirm contract, warranty and return policies so you don’t get surprised later. For more on general system selection and what to test during a trial, see our primer on home security systems.

Frequently Asked Questions

Below are the most common questions we see when people compare LiveWatch vs Frontpoint. Short, practical answers help you quickly evaluate which system fits your needs.

Q: What are the key differences between LiveWatch and Frontpoint security systems?

A: The primary difference is monitoring approach. LiveWatch centers on flexible self‑monitoring with optional professional plans and an app‑first experience; Frontpoint emphasizes 24/7 professional monitoring, larger starter hardware bundles, and more device choices.

Q: How does the pricing structure of LiveWatch compare to Frontpoint?

A: LiveWatch typically has lower upfront costs and appeals to budget‑minded DIYers who prefer self‑monitoring. Frontpoint usually charges more upfront or monthly in exchange for broader equipment packages and comprehensive professional monitoring. Check the Frontpoint pricing overview for more context.

Q: Is Frontpoint’s security system generally reliable?

A: Yes — Frontpoint is widely considered reliable, particularly because many customers report consistent monitoring response and durable equipment. Reliability also depends on proper installation and good network/cellular connectivity.

Q: Can I customize my security system with LiveWatch or Frontpoint?

A: Yes. Both companies offer customizable packages so you can add door/window sensors, motion detectors, cameras, environmental sensors and smart‑home devices to match your home’s needs.

Q: What type of customer service can I expect from LiveWatch and Frontpoint?

A: Frontpoint is frequently noted for strong, responsive customer service and hands‑on onboarding. LiveWatch also has a positive reputation for transparency and support, especially for customers who prefer a self‑service model. Read user reviews to see current service trends.

Q: Does Frontpoint require a long‑term contract for monitoring services?

A: No — Frontpoint offers month‑to‑month plans alongside other options, giving buyers flexibility. Always confirm specific contract and cancellation terms before you sign.

Q: How does Frontpoint’s equipment compare to LiveWatch’s?

A: Frontpoint generally offers a broader range of equipment and more advanced devices in its packages (more sensors, camera options and automation). LiveWatch focuses on simpler, budget‑friendly kits that are easier to start with.

Q: Is LiveWatch a good choice for self‑monitoring?

A: Yes — LiveWatch is a solid option for self‑monitoring thanks to an intuitive mobile app and flexible monitoring tiers that let you control how much professional monitoring you want.

Q: What are the monthly fees associated with Frontpoint’s services?

A: Frontpoint’s monitoring plans vary by features; industry reporting commonly cites starter professional tiers in the low‑to‑mid range (for example, plans can start around $24.99/month), but fees depend on options like video storage or medical monitoring.

Q: Can Frontpoint be easily hacked?

A: No system is completely immune, but Frontpoint uses multiple security layers to reduce risk. As with any system, follow best practices: change default codes, enable strong passwords, keep firmware/apps updated, and secure your home network.

Q: What alternatives exist if I find LiveWatch or Frontpoint unsuitable?

A: Other notable providers to consider include SimpliSafe, ADT, and Vivint — each offers different trade‑offs between professional installation, monitoring cost, equipment quality and smart‑home integration.

Q: Do LiveWatch and Frontpoint integrate with smart home devices?

A: Yes — both support popular platforms (like Amazon Alexa and Google Assistant) and offer various smart‑home integrations. If deep automation or specific integrations (IFTTT, Z‑Wave, etc.) matter to you, confirm compatibility before buying.

If you want to dig deeper into monitoring, pricing or app experience, see our sections on Pricing Analysis of Plans and the guide to home security apps for practical testing tips.

Conclusion and Recommendations

When deciding between LiveWatch vs Frontpoint, the right choice comes down to how you prioritize cost, monitoring style, equipment breadth, and customer support. Both providers can secure a home well — they simply target slightly different customers.

Quick summary

• LiveWatch is best if you want a lower‑friction, budget‑friendly DIY option with flexible self‑monitoring and a simple app experience. It’s a good fit for renters, first‑time buyers, or homeowners who prefer to manage alerts themselves and keep upfront costs down. Learn more on the LiveWatch overview.
• Frontpoint is best if you want more included hardware, broader automation options, and reliable professional monitoring backed by strong customer support. It’s a better pick for larger homes, users who prioritize hands‑off monitoring, or anyone who values extensive device choices and faster support. See Frontpoint cost context in our Frontpoint pricing guide.

How to pick for your situation

• If budget and control matter most: choose LiveWatch and start with a basic kit + self‑monitoring; add professional monitoring later if needed.
• If reliability and service are priorities and you’ll pay a bit more for peace of mind: choose Frontpoint for its packaged hardware and professional monitoring.
• If you need extensive smart‑home automation or lots of cameras, prioritize the vendor that supports the integrations you want and includes the camera options you need. Our smart home security guide can help map compatibility needs.

Practical next steps

1. List your must‑have devices (doors, windows, cameras, smoke/flood sensors).
2. Compare first‑year costs (equipment + 12 months of monitoring) rather than just monthly fees.
3. Test the mobile app where possible and confirm monitoring response policies and cancellation terms.
4. Read recent customer feedback about setup and support in your area — service quality can vary regionally. For broader guidance on picking systems and apps, see our home security systems primer and home security apps guide.

Final take

• For the best value if you want a turnkey, well‑supported solution and more equipment out of the box, Frontpoint usually wins.
• For a lean, flexible, lower‑cost DIY option where you control monitoring, LiveWatch is a solid choice.

Choose the provider whose strengths match your priorities — equipment breadth and pro monitoring (Frontpoint) or affordability and self‑monitoring flexibility (LiveWatch).

Isabelle Landau

Growing up with Law and Order and CSI shows taught Isabelle Landau one thing: if people back then had high-quality home security systems, those series would have been way shorter. In our modern world, technology helps us keep burglars away easily, and this is what Izzy studies and writes about: alarm systems, home security, protection systems, and more.