SimpliSafe vs Frontpoint: Ultimate Security Showdown

Introduction to SimpliSafe and Frontpoint

If you’re weighing frontpoint vs simplisafe, you’re looking at two of the most popular modern home security systems aimed at people who want strong protection without the legacy hassles of traditional alarm companies. This comparison breaks down how SimpliSafe and Frontpoint differ on equipment, installation, monitoring, smart‑home compatibility, mobile apps and customer support so you can pick the system that fits your priorities.

At a glance:

• SimpliSafe is known for a clean, DIY‑friendly design, flexible monitoring options (including self‑monitoring), and a value‑focused approach that suits budget‑conscious buyers who want simple setup and easy relocation. Learn more in our in‑depth SimpliSafe review.
• Frontpoint positions itself as a more feature‑rich alternative with strong customer support, broader smart‑home integrations, and a traditional emphasis on professional monitoring and service. Frontpoint tends to appeal to buyers who prefer hands‑on support and advanced features even if that means higher monthly costs.

What this guide covers

• Head‑to‑head look at shared features and key differences
• Deep dive into monitoring, pricing and contracts
• Installation options (DIY vs pro)
• Mobile app experience and smart home compatibility
• Real‑world pros and cons to help you choose

Who should read this

• Renters and movers who want easy DIY installation and no long‑term commitment
• Homeowners who value rapid customer service and advanced automation
• Anyone deciding between lower monthly cost vs more hands‑on support and features

If you want a broader primer on the tech behind modern systems while you read this comparison, check our home security technology guide. Next, we’ll walk through the features both systems share and why those similarities matter for everyday security.

Common Features and Benefits

When comparing Frontpoint vs SimpliSafe, you’ll find the two brands share a lot of the same fundamentals that make modern home security accessible: both focus on wireless systems, simple setup, and flexible monitoring. Below are the core similarities and why they matter for most homeowners.

• DIY installation — Both systems are designed for easy, do‑it‑yourself installation. Most sensors use peel‑and‑stick mounts or simple screws, and hubs/keypads pair with devices out of the box. That makes either system a good fit for renters, frequent movers, or anyone who wants to avoid pro‑install fees.
• Wireless, battery‑powered equipment — Sensors and many cameras are wireless and run on batteries or local power, reducing the need for complex wiring and making relocation straightforward.
• Multiple monitoring options — Each provider offers self‑monitoring and professional monitoring choices so you can decide whether to handle alerts yourself or have a monitored service contact emergency responders. For a deeper look at how monitoring works (cellular vs landline backup and why it matters), see our monitoring technology guide: Landline vs Cellular Security Systems & Monitoring.
• Mobile app control and notifications — Both platforms provide mobile apps to arm/disarm the system, view camera clips, and receive push alerts. App polish and features vary between brands, but mobile control is a standard expectation. Learn more about app features in our home security apps guide.
• Cellular backup and redundancy — Professional monitoring plans typically include cellular backup so your system can still communicate during internet outages. That added resilience is a core benefit of modern DIY systems.
• No heavy long‑term lock‑in — Both companies position themselves around contract‑free or flexible monthly options, which reduces the risk and commitment compared with legacy installers.
• Relocation and scalability — Because equipment is wireless and easy to remove, expanding a system (extra sensors, cameras) or moving it to a new house is typically simple with either provider.
• Core equipment overlap — Entry sensors, motion detectors, keypads, indoor/outdoor cameras, and environmental sensors (smoke, CO, flood) are standard offerings from both brands. That means most security needs can be covered regardless of which vendor you pick.

Who benefits most from these shared features

• Renters and people who move often will appreciate the DIY installation and portability.
• Buyers who want choice can start with self‑monitoring and upgrade to professional monitoring later.
• Households that value simplicity and minimal wiring will enjoy the mostly wireless systems approach.

If you want more detail on either brand’s equipment lineup and how they implement these features, check our full SimpliSafe review or continue to the next section where we cover the key differences between the two systems.

Key Differences Between SimpliSafe and Frontpoint

When comparing frontpoint vs simplisafe, the two systems share basic protections but diverge on pricing, equipment and integrations, and app functionality. Below are the practical differences that matter when picking a system.

• Pricing and monitoring flexibility

• SimpliSafe emphasizes flexible, lower‑cost monitoring and lets you choose self‑monitoring or tiered professional plans. That makes it easier to start with a budget option and upgrade later.

• Frontpoint skews toward more full‑service monitoring choices and tends to be higher cost overall but bundled with more concierge‑style support and features. For an overview of monitoring reliability and backups, see our guide to landline vs cellular monitoring.

• Trade‑off: pick SimpliSafe if you want lower monthly costs and the option to self‑manage alerts; pick Frontpoint if you prefer an all‑in package and don’t mind paying more for that convenience.

• Equipment selection and smart‑home integrations

• Frontpoint typically offers a broader set of professional‑grade options and more extensive smart home integrations, making it a stronger pick if you plan to tie the alarm into a larger home automation setup.

• SimpliSafe focuses on a streamlined product line with polished devices that are easy to install and replace, but it has fewer third‑party integrations compared with Frontpoint.

• Trade‑off: Frontpoint is better for power users who want automation depth; SimpliSafe is better for buyers who value simplicity and design.

• App functionality and user experience

• Both companies provide mobile apps for arming/disarming, alerts and camera viewing, but SimpliSafe’s app is often noted as more polished and user‑friendly, while Frontpoint’s app emphasizes integrated controls for automation and monitoring workflows. For more on app expectations across systems, see our home security apps guide.

• Trade‑off: If daily app use and ease are priorities, SimpliSafe may feel smoother. If you want tighter control of many connected devices from one place, Frontpoint’s app may suit you better.

• Customer support and service model

• Frontpoint has a reputation for stronger, more hands‑on customer support and in‑house service, which appeals to users who expect quick phone help and guided setup.

• SimpliSafe relies more on self‑service resources and chat/phone support; support is generally solid but more DIY oriented.

• Trade‑off: choose Frontpoint if customer support responsiveness is a top priority; choose SimpliSafe if you’re comfortable troubleshooting with in‑app guidance and online help.

• Installation and setup options

• Both systems are DIY‑friendly and mostly wireless, but SimpliSafe is usually faster to set up with intuitive pairing and peel‑and‑stick sensors. Frontpoint supports the same DIY approach but can involve slightly more configuration for advanced devices and integrations.

• Trade‑off: renters and movers often favor SimpliSafe’s plug‑and‑play approach; homeowners planning complex automation may accept a steeper setup curve with Frontpoint.

• Contracts, warranties and warranties-like protections

• SimpliSafe focuses on no long‑term commitments and simpler cancellation policies; Frontpoint’s plans and terms can be less straightforward depending on promotions and services chosen. Warranty coverage tends to differ between brands (Frontpoint typically advertises longer equipment warranties than SimpliSafe), so check each vendor’s current policy before you buy.

• Trade‑off: if predictable, low commitment is essential, SimpliSafe tends to be easier to manage.

• Unique security features

• SimpliSafe offers features aimed at automated deterrence and video‑verified responses with certain plans (e.g., agent‑assisted features).

• Frontpoint includes protections like crash‑and‑smash detection and automated system checks as part of its monitored service.

• Trade‑off: if you value automated human verification and modern deterrence tools, SimpliSafe’s premium plans deliver unique options; Frontpoint’s monitoring safeguards focus on preventing defeat of hardware.

Who each system is best for

• Pick SimpliSafe if you want lower ongoing costs, a top‑rated, easy‑to‑use mobile app, fast DIY installation and the option to self‑monitor or scale up selectively. See our full SimpliSafe review for a deeper look at equipment and plans.
• Pick Frontpoint if you prioritize comprehensive customer support, broader smart‑home integrations, and a more traditional monitored‑service experience—even if it means paying more.

Next up: a closer look at specific features—cameras, monitoring services and smart‑home compatibility—to help you decide which trade‑offs are worth it for your home.

Detailed Features Overview

This section breaks down the core features that matter most when choosing between SimpliSafe and Frontpoint: monitoring services, cameras, smart home integrations, and the range of sensors and protections each system provides. Understanding these specifics will help you match capabilities to your security priorities.

Monitoring services

• Both providers offer 24/7 professional monitoring and self‑monitoring options, but they implement some features differently.
• SimpliSafe uses a tiered model that makes it easy to start with self‑monitoring and add video verification, agent‑assisted responses, or full professional monitoring as you need. Certain plans add human verification and deterrence tools that can help reduce false dispatches.
• Frontpoint focuses on a more full‑service monitoring experience with features like automated system checks, crash‑and‑smash protection, and tightly integrated monitoring workflows. That makes Frontpoint appealing if you want an always‑hands‑on monitoring approach.
• Both systems typically include cellular backup on monitored plans to ensure alerts get through if Wi‑Fi fails. For background on monitoring tech and why cellular backup matters, see our guide to home security technology and family safety.

Trade‑off: choose SimpliSafe for flexible, lower‑commitment monitoring; choose Frontpoint if you prefer a higher‑touch monitored service with extra safeguards.

Cameras and video features

• Both companies offer indoor and outdoor cameras, video doorbells, and live streaming through mobile apps. Common capabilities include motion‑triggered clips, two‑way audio, and cloud storage (on paid plans).
• SimpliSafe emphasizes polished, easy‑setup cameras with straightforward in‑app viewing and simple storage/clip access on paid tiers. It also markets video‑verified alarm options tied into its monitoring service.
• Frontpoint typically supports a broader set of camera integrations and features for more advanced installations; in many setups Frontpoint uses established camera platforms to enable richer automation and event histories.
• Consider resolution, field of view, night vision, and whether continuous recording or event‑based clips are included in the plan when comparing camera value.

Trade‑off: SimpliSafe delivers a simpler camera experience that’s easy to manage; Frontpoint is better if you want a wider range of camera options and deeper automation with other devices.

Smart home integrations and automation

• Frontpoint generally offers broader smart‑home compatibility, making it a better fit if you plan to integrate lights, locks, thermostats and third‑party ecosystems into complex automations.
• SimpliSafe supports common voice assistants and basic automations but has more limited third‑party device compatibility compared with Frontpoint. Its focus is on a tight, reliable core security experience rather than an expansive smart‑home platform.
• If smart home control is essential, verify specific device compatibility and whether automations run locally or via cloud (cloud automations can be slower or less reliable during outages).

Trade‑off: pick Frontpoint for advanced home automation; pick SimpliSafe if you want a straightforward security system that also supports basic smart devices.

Sensors, environmental monitoring, and special protections

• Both systems cover the essentials: door/window sensors, motion detectors, glass‑break sensors, smoke/CO detectors, and water/flood sensors.
• Frontpoint often advertises additional professional features like automated system checks and unique user codes for family access.
• SimpliSafe offers add‑on environmental sensors and alarm features geared toward ease of use and quick DIY replacement. SimpliSafe’s premium monitoring tiers add features like video‑verified alarms and Active Guard interventions (agent interaction through cameras/speakers) on select plans.

Trade‑off: both do the basics well; Frontpoint leans toward system health and administrative controls, SimpliSafe toward user‑friendly environmental tools and agent‑assisted responses.

App experience and notifications

• Both platforms provide apps for arming/disarming, push notifications, live video, and event history. Reviewers and users often rate SimpliSafe’s app as more polished and intuitive, while Frontpoint’s app emphasizes deeper control across devices and monitoring features. For broader app expectations across brands, see our home security apps guide.

Trade‑off: if daily smartphone use and simplicity matter, SimpliSafe’s app may be preferable; if you want consolidated control over many automations and monitoring actions, Frontpoint is more feature‑rich.

Who benefits from which feature set

• Choose SimpliSafe if you want an easy‑to‑use, DIY‑friendly system with flexible monitoring tiers, straightforward camera access, and an app that’s simple to navigate. It’s a strong pick for renters, first‑time buyers, and budget‑minded users who may self‑monitor. (See our full SimpliSafe review for more device‑level detail.)
• Choose Frontpoint if you prioritize advanced smart‑home integrations, hands‑on customer support, and a monitoring experience with extra system checks and protections. It fits homeowners who want to tie security into a larger automation setup and are willing to pay for more comprehensive service.

Next we’ll walk through installation options and how setup complexity differs between the two systems so you can see which matches your comfort level with DIY vs. guided installs.

Installation Process and Options

Installation is a major deciding factor for many buyers comparing Frontpoint vs SimpliSafe. Both systems are designed around DIY installation, but they take slightly different approaches and offer different levels of optional support. Below we cover what to expect, common pitfalls, and which setup each system is best for.

How the DIY installs work

• Both brands use mostly wireless sensors with peel‑and‑stick mounts or simple screw fittings, so you won’t need to run cables through walls for most devices. That makes either system attractive for renters or anyone who moves frequently.
• Typical steps: unbox the hub/base station and keypad, power and connect the hub to Wi‑Fi (or rely on cellular backup if you choose monitored plans), place door/window sensors and motion detectors using the adhesive (or screws), pair devices in the app, and run a system test.

SimpliSafe: fastest, most plug‑and‑play

• SimpliSafe is built for quick DIY setup: devices generally come pre‑paired or pair automatically once powered, the app walks you through each sensor, and most users can finish setup in under an hour. The system’s focus is ease of use—simple pairing, clear labels, and reliable adhesive mounts.
• SimpliSafe also offers optional professional installation for buyers who prefer a technician; check current availability when ordering. For full equipment and setup details, see our in‑depth SimpliSafe review.

Frontpoint: DIY with more advanced configuration options

• Frontpoint is also DIY‑friendly, but some components (especially cameras, doorbells or advanced automation) can require extra steps—mounting, power routing, or integrating with third‑party smart devices—so setup can take longer for feature‑rich installs. Frontpoint’s equipment often arrives pre‑programmed to the hub, which speeds pairing, but advanced automations may need more app configuration.
• If you prefer a technician, verify Frontpoint’s current professional‑install options and whether third‑party contractors are used in your area; experiences can vary.

Professional installation: when to consider it

• Consider professional installation if you have a large home, want wired sensors or hardwired cameras, need custom camera placement (power or PoE runs), or want a turnkey smart‑home integration. Professional installs remove the guesswork but will increase your upfront cost and may introduce scheduling delays.

Practical tips and common pitfalls

• Use the included adhesive for temporary placement, but switch to screws for long‑term mounts (doors, outdoor cameras, heavy sensors).
• Test each sensor during setup and run a full system test to confirm monitoring and cellular backup are active. Cellular backup is a key reliability feature on monitored plans—see our monitoring tech guide for context: home security technology and family safety.
• For video doorbells and outdoor cameras, plan for power: battery‑powered units are easier to install but need recharging; wired cameras need routing and possibly a pro install.
• Placement matters: avoid pointing motion sensors at HVAC vents, heavily trafficked pet areas, or direct sunlight; mount door/window contacts so magnets line up closely.
• If you’re not comfortable with ladder work, drilling or running Ethernet, budget for professional help.

Which installation is best for you

• Choose SimpliSafe if you want the fastest, lowest‑friction DIY install and prefer a system that’s easy to relocate. It’s ideal for renters, first‑time buyers, and people who want to avoid pro install fees.
• Choose Frontpoint if you want a DIY system that scales into a more advanced smart‑home setup and you may require professional installation for cameras or more complex automations.

If installation complexity is a key concern, factor that into your buying decision alongside monitoring and feature differences. Next, we’ll evaluate customer support so you know what help is available if you run into installation problems.

Customer Support Evaluation

When choosing between Frontpoint vs SimpliSafe, customer support is one of the clearest practical differences. Support affects installation, troubleshooting, false‑alarm handling and how quickly problems get resolved — so availability and response time are worth weighing alongside features and price.

What channels each company offers

• SimpliSafe: offers phone, email and live chat, plus extensive online help articles and community resources. Their live chat and in‑app support make it convenient for DIY installers who want fast, guided help. See our full SimpliSafe review for more on support options and self‑help resources.
• Frontpoint: emphasizes phone‑based support and a more hands‑on approach through account teams and guided setup. Frontpoint customers frequently cite helpful phone support for configuration and monitoring issues; Frontpoint also provides online documentation and account assistance for advanced automations.

Availability and response time

• Both companies provide support tied to their monitoring and sales operations, but they prioritize different things: Frontpoint leans toward a high‑touch, phone‑centered model that many customers find responsive for complex issues, while SimpliSafe focuses on fast digital access (chat and app) plus phone support when needed.
• Response time will vary by channel: chat and in‑app messages are usually quickest for routine questions; phone support is preferable for urgent or complex troubleshooting. Because response windows can change, factor in the channel you’ll use most when evaluating availability.

Real‑world reputation and common issues

• Reviews and forums show many users praise Frontpoint’s helpful, patient phone agents and willingness to walk customers through setups and monitoring questions. That reputation makes Frontpoint a strong pick for users who expect to call support during setup or want guided help.
• SimpliSafe gets high marks for approachable self‑help and a generally polished support flow through the app, but some users report that complex technical problems can require more back‑and‑forth with agents. If you rely heavily on the mobile app, our home security apps guide is a good reference for what to expect in app‑based support.

Support during installation and troubleshooting

• If you prefer a mostly DIY install with minimal phone calls, SimpliSafe’s guided app setup and live chat streamline the process. Pro‑install options exist for SimpliSafe buyers who want a technician.
• If you expect to need hands‑on help with complex camera installs, automations, or integration with many third‑party devices, Frontpoint’s phone‑focused support and service orientation often make the experience smoother.

Practical tips for faster help

• Use the channel that matches your issue: chat for simple account or pairing questions; phone for network, camera power or monitoring verification problems.
• When using SimpliSafe’s live chat, users have reported faster escalation by typing “agent” to bypass automated responses.
• Have your system serial numbers, account email and a short description of the problem ready before you call — that speeds up diagnosis and reduces hold time.

Who should prioritize support

• Choose Frontpoint if customer support responsiveness and a phone‑centric, guided experience are a top priority. Its reputation for hands‑on service suits first‑time buyers or homeowners with complex setups.
• Choose SimpliSafe if you value fast digital access, a polished app experience, and solid self‑help options — especially if you prefer to handle most tasks without waiting on a phone call.

Bottom line
Customer support is a meaningful tie‑breaker in the frontpoint vs simplisafe decision. If you expect to lean on support frequently (complex integrations, custom installs, or you prefer human assistance), Frontpoint generally earns the edge for hands‑on service. If you prefer quick chat/app help and strong self‑service resources, SimpliSafe will likely meet your needs with lower friction.

Pricing and Monitoring Plans Comparison

Understanding pricing, monitoring plans, and contract terms is critical when deciding between Frontpoint vs SimpliSafe. Use the tables below to compare monthly monitoring options, what each plan includes (video storage, professional monitoring, crash‑and‑smash, etc.), and whether plans require long‑term commitments.

• How to use these tables: look first at the monthly monitoring column to compare ongoing cost, then check the included features (video verification, cloud storage, cellular backup, automation support). Finally, review contract and cancellation notes so you’re not surprised by early termination fees or required commitments.
• Also consider reliability features: most professionally monitored plans include cellular backup, which keeps your system connected during internet outages — see our guide on monitoring tech for background: Landline vs Cellular Security Systems & Monitoring.

What the tables will show (and what to watch for)

• SimpliSafe typically uses a tiered, flexible model that makes it easy to start with self‑monitoring or upgrade to professional monitoring and video storage as needed. Plans are often more budget‑friendly and emphasize no long‑term lock‑ins. See our full SimpliSafe review for equipment and plan details.
• Frontpoint generally bundles more monitoring‑level protections and administrative features into its plans (system health checks, crash‑and‑smash, identity‑protection perks in some offers), which can mean higher monthly costs but a more feature‑rich monitored experience. Be sure to check whether a particular promotion or plan includes required contract terms or early termination fees.

Trade‑offs to weigh

• Value vs. features: SimpliSafe is usually the better value if you want lower ongoing costs and the option to self‑monitor. Frontpoint is a stronger choice if you want more comprehensive monitored services and hands‑on support even if it costs more.
• Video and verification: compare whether video‑verified alarms, cloud retention length, and Active Guard/agent features are included in the plan you choose. These can materially affect both monthly price and the system’s practical usefulness.
• Contracts and cancellation: confirm any contract length and cancellation policy before buying. SimpliSafe is known for flexibility; Frontpoint may have different terms depending on promotions or plan bundles.

Bottom line
Use the two tables above to match the monitoring plan to your priorities: lowest monthly cost and DIY flexibility, or a higher‑touch monitored service with extra protections and support. If monitoring resilience and connectivity matter most, double‑check that the plan includes cellular backup and video verification features before you decide.

Mobile Application Features

The mobile app is where you’ll interact with your system most often — arming/disarming, viewing cameras, receiving alerts and managing automations. In the frontpoint vs simplisafe comparison, both apps cover the essentials, but they take different approaches to user experience and advanced features.

What both apps do well

• Offer remote arm/disarm, push notifications, and live camera streaming.
• Provide access to event history and clips (often behind paid plans).
• Let multiple users access the system from their phones, with role or code management depending on the platform.

SimpliSafe app — polished, user‑first experience

• The SimpliSafe app prioritizes a clean, intuitive interface and fast access to common tasks (arming modes, live view, alerts). Many users find it easier to navigate for everyday use, which is helpful if you plan to self‑monitor or rely on the app frequently.
• Video functions (live view, clip playback, downloads) are straightforward; however, advanced video retention and verification are tied to specific paid plans.
• Best for: users who want a smooth, no‑nonsense app for daily monitoring and quick camera access. See our full SimpliSafe review for more app details.

Frontpoint app — deeper control and automation

• The Frontpoint app emphasizes robust device control and integrations — it’s geared toward users who want to manage automations, smart locks, lights and more from a single interface. It exposes more system settings and monitoring features directly in the app.
• Because it supports more advanced automations and admin controls (unique user codes, system checks, motion-triggered workflows), setup and menus can feel more detailed and sometimes less streamlined than SimpliSafe’s app.
• Best for: homeowners who plan to integrate many smart devices and want consolidated control via their security app.

Performance, reliability and caveats

• App speed, push notification latency and video quality can vary by device, connection and plan level. Expect the best performance when cameras and the hub are on reliable Wi‑Fi and when you have the plan that includes cloud storage or video verification.
• Many premium features (cloud storage, advanced video verification, agent interventions) require paid monitoring plans — check plan inclusions before you buy. For general expectations across security apps, consult our home security apps guide.

Practical tips

• Test notifications and live view during your trial period so you’re comfortable with latency and clip availability.
• Create separate user profiles or unique codes for family members and service providers to keep activity auditable.
• If app simplicity matters most, favor SimpliSafe. If deep automation and admin features matter more, favor Frontpoint.

Bottom line
Both apps let you operate and monitor your system remotely, but if daily ease‑of‑use and a polished UI are your priority, SimpliSafe’s app is likely the better fit. If you want richer automations and more granular system control, Frontpoint’s app gives you the tools — at the cost of a steeper learning curve.

Frequently Asked Questions

Below are the most common questions people ask when weighing Frontpoint vs SimpliSafe. Quick, practical answers to help you decide — plus links to deeper guides where useful.

Q: Which security system is superior: Frontpoint or SimpliSafe?
A: There’s no one‑size‑fits‑all winner. SimpliSafe is often the better choice for people who want lower costs, flexible monitoring tiers and easy DIY setup. Frontpoint can be preferable if you value hands‑on customer support and a more feature‑rich monitored experience.

Q: How do the monitoring prices of SimpliSafe and Frontpoint compare?
A: SimpliSafe generally offers lower monthly monitoring and a tiered model that lets you self‑monitor or add video/cloud storage. Frontpoint typically has higher monthly monitoring but bundles additional monitoring features and protections. Always check current plan details before buying.

Q: Is Frontpoint a reliable home security solution?
A: Yes. Frontpoint is considered reliable and is often praised for strong customer service and comprehensive equipment options. Its plans emphasize system checks and monitored protections.

Q: Can burglars easily disable a SimpliSafe system?
A: No — SimpliSafe systems are designed with security features like cellular backup and tamper protections to make disabling difficult. As with any system, following best placement and setup practices improves security.

Q: What are the main differences in installation between Frontpoint and SimpliSafe?
A: SimpliSafe is usually faster and more plug‑and‑play for DIY installation; sensors often pair automatically and the app guides setup. Frontpoint is also DIY but may require more configuration for cameras and advanced automations; professional install options vary by region.

Q: Do either of these systems require lengthy contracts for monitoring?
A: SimpliSafe is known for flexible, contract‑free monitoring options. Frontpoint offers monthly plans as well, but specific promotions or bundles may have different terms — always confirm contract details before signing.

Q: What home automation features does Frontpoint offer compared to SimpliSafe?
A: Frontpoint typically supports a wider range of smart‑home integrations and deeper automation control. SimpliSafe supports common integrations and voice assistants but focuses on a simpler core security experience.

Q: How do the mobile apps of Frontpoint and SimpliSafe compare?
A: Both apps provide arm/disarm, push alerts and live streaming. Many users report that SimpliSafe’s app is more polished and easier for everyday use, while Frontpoint’s app exposes more advanced controls and automation settings. Read more on app expectations in our home security apps guide.

Q: Is there a trial or money‑back guarantee?
A: SimpliSafe commonly offers a risk‑free trial/money‑back guarantee period; check current terms when you buy. Frontpoint has offered trial periods as well — verify details with the provider.

Q: What warranties do the companies offer?
A: Warranty lengths can vary by product and time. Historically, Frontpoint has offered longer warranties (for example, multi‑year coverage) while SimpliSafe has offered shorter standard warranties with optional coverage extensions — check each brand’s warranty terms for current specifics.

Q: Can I use Frontpoint devices with a SimpliSafe system (or vice versa)?
A: Some third‑party devices and smart‑home products can interoperate, but full device compatibility is not guaranteed. If cross‑compatibility is important, confirm supported protocols and devices before purchasing.

Q: Should I self‑monitor my system?
A: Self‑monitoring can save money but requires you to respond promptly to alerts. If you travel frequently or want guaranteed emergency dispatch, professional monitoring is recommended.

Q: What should I prioritize when choosing between these systems?
A: Consider your priorities: monitoring cost and flexibility, installation ease, customer support quality, and specific features like video‑verification, smart‑home integration, and crash‑and‑smash protection. For a deeper look at monitoring technologies and why cellular backup matters, see our guide to landline vs cellular monitoring.

If you have a specific question about plans, equipment, or moving a system to a new home, let me know and I’ll add a focused answer.

Conclusion and Final Recommendations

After comparing Frontpoint vs SimpliSafe, the choice comes down to which trade‑offs matter most to you: price and simplicity versus hands‑on support and richer monitored features. Both deliver reliable DIY security, but they serve different buyer priorities.

Quick summary

• SimpliSafe — best for value, easy DIY setup, a polished mobile experience and flexible monitoring options. It’s a great fit if you want low friction, contract‑free options and the ability to self‑monitor or upgrade later. Learn more in our full SimpliSafe review.
• Frontpoint — best for high‑touch customer support and a feature‑rich monitored experience. Choose Frontpoint if you want more advanced smart‑home integrations, proactive system checks and phone‑based support for setup and troubleshooting.

Who should pick which

• Pick SimpliSafe if you:

• Want the lowest ongoing cost and the option to self‑monitor.

• Prefer the easiest DIY installation and a simple, intuitive app.

• Rent or move frequently and want equipment that’s quick to reinstall.

• Value flexible plans and a straightforward upgrade path.

• Pick Frontpoint if you:

• Prioritize customer support availability and responsiveness.

• Want more built‑in monitored protections (system checks, crash‑and‑smash, identity perks in some offers).

• Plan to integrate many third‑party smart‑home devices and want deeper automation controls.

• Prefer guided setup by phone and a more managed monitored experience.

Practical next steps

1. Make a short checklist of your must‑have features: self‑monitoring, video verification, cellular backup, smart integrations, warranty length, and expected monthly budget.
2. Compare the monitoring plan inclusions (we outlined plan tables earlier) and check contract/cancellation terms for any promotional bundles. For a deeper look at monitoring tech and why cellular backup matters, read our guide on landline vs cellular monitoring.
3. If you’re unsure, try SimpliSafe’s trial/money‑back guarantee to test the app and hardware in your home risk‑free, then decide whether you need Frontpoint’s higher‑touch monitored features.

Final thought
For most buyers seeking a balance of affordability, ease and modern app experience, SimpliSafe will be the better fit. If customer support, advanced monitoring features and broader smart‑home control are your priorities and you’re willing to pay more for them, Frontpoint is the stronger option.

William Eames

William is a tech buff and former corporate security officer turned cybercrime analyst. Computers have few secrets left for him, but home security and alarm systems… Well, those have plenty of secrets for their users, which William is now uncovering and explaining. His articles on home security helped many people take the matter seriously, invest in highly performing systems, and avoid becoming victims of burglaries.